[UA-discuss] Document Review: UASG011 Frequently Asked Questions

Fri Mar 1 03:31:17 UTC 2019

Dear all

I find interesting that (a) UAI is targeted at the end-user, and
consequently, the end-user is a stakeholder in UASG's work; (b) we have
decided that we will not engage directly with end-users; and (c) Despite
deciding so, we 'informally' reach out to end-users through some of our
programs.

IMO, there is a bit of contradiction when these are taken together, and I
respectfully suggest that the UASG clarifies its position *vis-à-vis*
end-users. Noting that UASG does not perhaps have the resources to directly
reach out to end-users everywhere, a more pragmatic approach may be to
engage with end-user organizations/communities including, but not limited
to, ICANN At-Large.

With kind regards

satish

On Fri, Mar 1, 2019 at 6:48 AM Dusan Stojicevic <dusan at dukes.in.rs> wrote:

> Dear all,
>
> From my opinion, Roberto is right. And, indeed, with this document, we are
> not addressing end users, and Lars is also right - UASG strategies doesn't
> include end users.
>
> But, UASG targets end users, even if it's not written in strategies.
> Firstly, ambassadors program - we heard in Barcelona about workshops that
> they have done. In audience, there was students, gov people and many more
> different kind of people. And some of them are end users. Let me try to
> emphasize that most of those groups (f.e. gov) is firstly user and then it
> can become promoter of UA.
> Not only about this program, but we decided to make an effort to promote
> UA more on IGF events, global, regional and national. On this events we are
> addressing also to end users.
>
> My logic on this is almost the same as Roberto's: when you promote
> something labeled for years as "it doesn't work" firstly you need to
> explain to everyone (all target groups) that "it works" on the level of end
> user. Then we can touch them further...
>
> And we miss FAQ for users. That's what I heard from people even connected
> to domain industry.
>
> Regards,
> Dusan
>
> čet, 28. feb 2019. 20:40 Roberto Gaetano <roberto_gaetano at hotmail.com> je
> napisao/la:
>
>> Hi Lars
>> I think I fully understand why UASG’s strategy does not include end users.
>> However, I do believe that in one way or the other end users are critical
>> in this process, so there is some value in trying to engage them.
>> After all, UASG is not the only forum where these issues are discussed.
>> Cheers,
>> Roberto
>>
>>
>> On 27.02.2019, at 22:47, Lars Steffen <lars.steffen at eco.de> wrote:
>>
>> Hi Roberto,
>>
>> If I imagine average end users, I think of people outside the domain
>> industry. I don´t know anybody outside the industry who is exited about
>> domain names at all. I count ALAC to the industry and/or community around
>> this industry. Let´s face the bitter truth: We lack a critical mass out
>> there that “just needs to be mobilized to ask for this”.
>>
>> And so yes, the outreach strategy of the UASG does not include end users.
>> We target developers, system architect, CIOs and C* Suite influencers. We
>> are explicitly NOT targeting consumers nor registrants.
>>
>> All the best,
>> Lars
>>
>> *Von: *UA-discuss <ua-discuss-bounces at icann.org> im Auftrag von Roberto
>> Gaetano <roberto_gaetano at hotmail.com>
>> *Datum: *Mittwoch, 27. Februar 2019 um 21:40
>> *An: *"Tan Tanaka, Dennis" <dtantanaka at verisign.com>
>> *Cc: *Universal Acceptance <ua-discuss at icann.org>
>> *Betreff: *Re: [UA-discuss] Document Review: UASG011 Frequently Asked
>> Questions
>>
>> Hi Dennis.
>> You raise an issue that has, IMHO, profound implications.
>> From my point of view, the ultimate beneficiary of UA is the end user,
>> who will be allowed to access the Internet using his/her own language and
>> script, and the local content providers, who can ensure that local people
>> can access what they produce.
>> However, I am under the impression that the voice of the users is not
>> particularly significant in the UASG - maybe this is also by design, as end
>> users can seldom be excited by technical discussions and there are
>> significant technical issues that UASG has to address in priority. However,
>> they should be the ones “asking for this”.
>> My point is that we need to get end users more involved, so that they can
>> become more active and even more “pushy” for UA. I am personally active in
>> ALAC - although I have no official position there - and have some
>> difficulties in getting the attention on these issues. I am wondering
>> whether we can use the upcoming Kobe meeting to have more involvement from
>> this relevant stakeholder group.
>> Cheers,
>> Roberto
>>
>>
>>
>> On 26.02.2019, at 17:51, Tan Tanaka, Dennis via UA-discuss <
>> ua-discuss at icann.org> wrote:
>>
>> Hi Don,
>>
>> A few edits for your consideration.
>>
>> One question that I get asked sometimes is “who is asking for this?” The
>> FAQ lightly touches on “the expansion of the internet”, but perhaps this
>> question should be incorporated in a next iteration. I believe this dove
>> tails with Mark’s valid point about languages of the web (and evolution
>> throughout the years).
>>
>> My two cents.
>>
>> Dennis
>>
>> *From: *UA-discuss <ua-discuss-bounces at icann.org> on behalf of Don
>> Hollander <don.hollander at icann.org>
>> *Date: *Monday, February 25, 2019 at 6:59 PM
>> *To: *"UA-discuss at icann.org" <ua-discuss at icann.org>
>> *Subject: *[EXTERNAL] [UA-discuss] Document Review: UASG011 Frequently
>> Asked Questions
>>
>> We have this FAQ published at
>> https://uasg.tech/wp-content/uploads/2016/08/UASG011-160823-en-faq-digital.pdf
>>
>> I’d very much welcome comments from the community about this – whether
>> you think it’s fine as it is or whether things have progressed since we
>> last updated this in 2016 or whether there are fresh questions that should
>> be included.
>>
>> If you need a deadline, let’s aim for the 5th of March.
>>
>> Don
>>
>>
>>
>> Don Hollander
>> Secretary General – UASG
>> Skype: Don_Hollander
>>
>> <UASG011-160823-en-faq-digital (DT edits 26 Feb 2019).pdf>
>>
>>
>>
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