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<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri">Dirk<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri">How would you word all that?
<br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri">As a website / service administrator they need to know the absolute basics, so linking to more information might make sense, but a longer email than the one proposed might
not be more effective<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri">Just my two (Euro) cents<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri"><br>
Michele<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">--<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">Mr Michele Neylon<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">Blacknight Solutions<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">Hosting, Colocation & Domains<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">http://www.blacknight.host/<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">http://blog.blacknight.com/<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">http://ceo.hosting/<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">Intl. +353 (0) 59 9183072<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">Direct Dial: +353 (0)59 9183090<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">-------------------------------<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-IE" style="font-family:Calibri;color:black">Road,Graiguecullen,Carlow,R93 X265,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-IE" style="font-family:Calibri;color:black">Ireland Company No.: 370845</span><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-IE" style="font-size:11.0pt;font-family:Calibri"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:Calibri;color:black">From: </span>
</b><span style="font-family:Calibri;color:black"><ua-discuss-bounces@icann.org> on behalf of Dirk Bhagat <dirk@get.club><br>
<b>Date: </b>Sunday 5 June 2016 at 22:27<br>
<b>To: </b>Don Hollander <don.hollander@icann.org><br>
<b>Cc: </b>"UA-discuss@icann.org" <UA-discuss@icann.org><br>
<b>Subject: </b>Re: [UA-discuss] Review of UASG 002 - Outreach to Webmasters<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi All <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If this is part of a direct outreach effort, couple of points/experience on this:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">1. Suggest having a description of ICANN, its role and responsibilities and a sentence or two about the Universal Acceptance Working Group (from who I'm assuming this letter is addressed). <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">2. Anytime I've corresponded with someone on this personally, i've included info in the email about the new TLDs.<o:p></o:p></p>
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<p class="MsoNormal">e.g. ".club has been delegated by ICANN in early 2014 and there now over 800,000 customers that use a .Club domain. Some of our customers include Coffee.club, Soap.club, Eat.club to name a few. Collectively, there are now more than X million
customers worldwide that have registered a domain with one of the new extensions.".<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">3. Ask for a timetable on when the issue will be resolved <o:p></o:p></p>
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<p class="MsoNormal">"As the UASG is tasked with creating ensuring that all technical systems accept new names going forward, we are asking all non-compliant systems to indicate when they will be able to bring their systems into compliance.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">4. A link to a technical page about how to get a system accept new domains in various programming languages would be good if one exists.<o:p></o:p></p>
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<p class="MsoNormal">e.g. how to validate in JS,php etc..<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Just my $0.02 on a sunny sunday afternoon in Toronto :) <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:Helvetica;color:black">--<br>
Dirk Bhagat<br>
<br>
CoFounder, CTO<br>
.CLUB DOMAINS LLC.<br>
100 SE 3rd Ave, Suite 1310<br>
Fort Lauderdale, Fl, 33394<br>
o: 954.530.2580 m: 416.839.4945<br>
<a href="http://www.get.club" target="_blank">Get.club</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Sat, Jun 4, 2016 at 2:20 AM, Don Hollander <<a href="mailto:don.hollander@icann.org" target="_blank">don.hollander@icann.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">It’s been nearly six months since we drafted our Outreach to Webmaster text in UASG002.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Since that time, the UASG has produced a number of other documents and the <span style="font-size:10.0pt;color:#1155CC;background:white"><a href="http://ua.thedna.org/" target="_blank">http://ua.thedna.org/</a> </span><span style="font-size:10.0pt;background:white">has
stopped resolving. The UASG also expects to launch our dedicated website shortly</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#1155CC;background:white"><br>
<br>
</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:#1155CC;background:white"><br>
<br>
</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#222222;background:white">Here is the current version:</span></b><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#222222;background:white">English</span></b><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#222222;background:white">Dear Website Administrator,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#222222;background:white">I tried to create an account using my email address:
</span><span style="font-size:10.0pt;background:white"><a href="mailto:xxxxx@xxxxx.xxxxx" target="_blank">xxxxx@xxxxx.xxxxx</a><span style="color:#222222">. Your site does not recognize it and I’m reaching out to you to please look into and fix this issue.
There are thousands of others that are using new web address extensions for email and are also affected.</span></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#222222;background:white">I found more information on new domain names here:</span><a href="http://ua.thedna.org/" target="_blank"><span style="font-size:10.0pt;color:#222222;background:white;text-decoration:none">
</span></a><span style="font-size:10.0pt;color:#222222;background:white"> and here:</span><a href="https://www.icann.org/resources/pages/universal-acceptance-2012-02-25-en" target="_blank"><span style="font-size:10.0pt;color:#222222;background:white;text-decoration:none">
</span></a><a href="https://www.icann.org/resources/pages/universal-acceptance-2012-02-25-en" target="_blank"><span style="font-size:10.0pt;color:#1155CC;background:white">https://www.icann.org/resources/pages/universal-acceptance-2012-02-25-en</span></a><span style="font-size:10.0pt;color:#222222;background:white">.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#222222;background:white">----</span><o:p></o:p></p>
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<p class="MsoNormal">I would suggest that we alter this to:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#222222;background:white">English</span></b><span style="font-size:10.0pt;color:#222222;background:white"><br>
Dear Website Administrator,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#222222;background:white">I tried to create an account using my email address:
</span><span style="font-size:10.0pt;background:white"><a href="mailto:xxxxx@xxxxx.xxxxx" target="_blank">xxxxx@xxxxx.xxxxx</a><span style="color:#222222">. Your site does not accept it and I’m reaching out to you to please look into and fix this issue. </span></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#222222;background:white">I found more information on new domain names and email addresses at
<a href="http://www.uasg.tech" target="_blank">www.uasg.tech</a>.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#222222;background:white">You might find the information there helpful as you work to fix this problem.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thank you.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">——<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have created an editable version at <a href="https://docs.google.com/document/d/1DeofaHmtntEgeU1wJPZceiRVUcbaSDMDPMxq18rAa6A/edit?usp=sharing" target="_blank">https://docs.google.com/document/d/1DeofaHmtntEgeU1wJPZceiRVUcbaSDMDPMxq18rAa6A/edit?usp=sharing</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I would like to leave this open for edits and comments through the 10th of June. Then, I would welcome very much your help once again to translate this final document into language that you know well.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks.<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#888888"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">Don<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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