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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dear all,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>By following discussion, I get the feeling that we need to find the way from the boss to programmer, or how to move boss to solve this issue.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>In my opinion, the only way to get boss’s reaction is to explain to him that he’s losing money.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>When he realize that clients are going to some competitive service, he will make the budget for programmer. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The real problem is that users are not stubborn in using IDN or NewG email addresses, and after service gives them error message, they switch to alternative, regular mail.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>We all do that, it’s in our BIOS, our nature. So, there is no money lost and no problem for the boss. Few stubborn users, who cares.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>IDN (and NewGs for now) are like opera music. It’s not mainstream, it means culture, few of them are listening and enjoying opera, but mainstream is somewhere else. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>No, my conclusion is not that we need Kim Kardashian to promote IDNs and NewGs. </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> We need to change the user system of logic, by covering all issues that we possibly can, talking with big developers to adapt their systems (Microsoft, Apple, Yahoo, Google, Yandex…) and to create environment of “POSSIBLE”. After that, users will adapt their habbits to new environment. It’s evolution. F.E. / For IDNs, it’s very logical to have right moves (besides big guys) in big countries where English alphabet is native (China, India, Russia). NewGs are going stronger in number of domain names, so the problems there are becoming global problem and users are changing habbits each day.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>@Ram first I like to thank You as one of the pioneers in non 2/3 character TLDs, and to tell You that I will be happy if this problem can be solved in next 15 years. But I doubt, and the fight that You started, will be here for a very long time in the future </span><span style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'>J</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Cheers,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dusan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> ua-discuss-bounces@icann.org [mailto:ua-discuss-bounces@icann.org] <b>On Behalf Of </b>Richard Merdinger<br><b>Sent:</b> Thursday, September 29, 2016 6:48 PM<br><b>To:</b> Ram Mohan <rmohan@afilias.info>; Kurt Pritz <kurt@kjpritz.com><br><b>Cc:</b> ua-discuss <UA-discuss@icann.org><br><b>Subject:</b> Re: [UA-discuss] Some universal acceptance problems last 15+ years...<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>As we look at outreach and efforts to accept issue reports and loop-close on reported issues, it will be extremely useful to include links to materials that will enable bosses to send to their engineering teams saying…hey, do it like this.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>--Rich<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-family:"Calibri",sans-serif;color:black'>From: </span></b><span style='font-family:"Calibri",sans-serif;color:black'><<a href="mailto:ua-discuss-bounces@icann.org">ua-discuss-bounces@icann.org</a>> on behalf of Ram Mohan <<a href="mailto:rmohan@afilias.info">rmohan@afilias.info</a>><br><b>Date: </b>Thursday, September 29, 2016 at 3:03 AM<br><b>To: </b>Kurt Pritz <<a href="mailto:kurt@kjpritz.com">kurt@kjpritz.com</a>><br><b>Cc: </b>ua-discuss <<a href="mailto:UA-discuss@icann.org">UA-discuss@icann.org</a>><br><b>Subject: </b>Re: [UA-discuss] Some universal acceptance problems last 15+ years...<o:p></o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p>I blame it on the culture, and on the humans who enable it. Agree that it's not *just* the programmer's fault, although in your example below, he must have been semi sedated to write code that catches a non 3/4 character tld, and then pop up an error message; so inefficient :)<o:p></o:p></p><p>It's literally no extra work to change a regular expression match in code. It's a kind of laziness combined with apathy that drives this.<o:p></o:p></p><p>Some developers depend on a dns lookup to determine a valid tld, while others lookup a static list. Poor programming choices, much heartbreak lies in those directions, too.<o:p></o:p></p><p>Ram<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Sep 29, 2016 2:51 PM, "Kurt Pritz" <<a href="mailto:kurt@kjpritz.com">kurt@kjpritz.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><p class=MsoNormal>Ram: <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I wouldn't necessarily blame it on the programmer: <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Boss: Hello young man. We have a bit of a problem to solve. Some of our web site users are mis-typing their email addresses. When different government departments need to get hold of them to correct an error on a form they submitted, we cannot. These government departments want us to do a check on their email addresses to at least make sure they are the right format and allowable content. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Programmer: Sure thing. What's our budget for this?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Boss: Zero.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>So, semi-smart solution for no budget.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Kurt<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><div><div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'>________________<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'>Kurt Pritz<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'><a href="mailto:kurt@kjpritz.com" target="_blank">kurt@kjpritz.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'><a href="tel:%2B1.310.400.4184" target="_blank">+1.310.400.4184</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'>Skype: kjpritz<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'><o:p> </o:p></span></p></div></div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black'><o:p> </o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Sep 29, 2016, at 12:32 PM, "Jiankang Yao" <<a href="mailto:yaojk@cnnic.cn" target="_blank">yaojk@cnnic.cn</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div style='margin-left:7.5pt;margin-top:7.5pt;margin-right:7.5pt;margin-bottom:7.5pt;text-align:-webkit-auto;word-spacing:0px'><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'>Dear Ram,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> I think that you can be titled as UA pioneer.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> Another 15+ years are needed for UA work.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p></div><div><div class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'><hr size=1 width=210 style='width:157.5pt' align=left></span></div></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'>Jiankang Yao<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif'> <o:p></o:p></span></p></div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><div><div><p class=MsoNormal style='background:#EFEFEF'><b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>From:</span></b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'> <a href="mailto:rmohan@afilias.info" target="_blank"><span style='color:#954F72'>Ram Mohan</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:#EFEFEF'><b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>Date:</span></b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'> 2016-09-29 01:50<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:#EFEFEF'><b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>To:</span></b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'> <a href="mailto:UA-discuss@icann.org" target="_blank"><span style='color:#954F72'>UA-discuss</span></a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:#EFEFEF'><b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>Subject:</span></b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'> [UA-discuss] Some universal acceptance problems last 15+ years...<o:p></o:p></span></p></div></div></div><div><div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>On Sep 12, 2001, I helped launch the first non 2/3 character TLD, .INFO. Many of you have heard about how we struggled to get applications, browsers, web forms and email systems to recognize the world’s first four-character TLD as a legitimate extension, including my creation of the Office of the CTO (in a 3 person startup) to get large companies to return my calls.<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Well, 15+ years later, today I was on the website of the Pennsylvania state government, and filled in my email address (ending in .INFO). I hit submit, and here is the prompt that came up. I hit OK, and the site accepted my email and I moved forward with my tasks, but it’s galling that some programmer _<i>recently</i>_ decided that a non 2/3 character TLD based email address merited a warning message.<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><image001(09-29-10-27-48).png><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Goes to show how long bad habits persist. Also goes to show why the UASG’s work is important.<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>-Ram<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>------------------------------------------------------------------------------<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Ram Mohan<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Executive Vice President & CTO<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Afilias |Ireland|Canada|USA|India|China<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>o: <a href="tel:%2B1.215.706.5700%20x103" target="_blank">+1.215.706.5700 x103</a>; m: <a href="tel:%2B1.215.431.0958" target="_blank">+1.215.431.0958</a>; f: <a href="tel:%2B1.215.706.5701" target="_blank">+1.215.706.5701</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Skype:gliderpilot30 |@rmohan123|<a href="http://www.linkedin.com/in/rmohan" target="_blank"><span style='color:#954F72'>www.linkedin.com/in/rmohan</span></a><o:p></o:p></span></p></div></div></div></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></blockquote></div></div></div></body></html>