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<div>Excellent Points Tex.. Probably, we can discuss this document during our meeting, or if we have time Don, or may be create a small group of people who have commented on the document and get a usable document from that team. <br /><br />Thanks. </div>
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<hr /><strong>From:</strong> "Tex" <textexin@xencraft.com> <span style="font-family: verdana; font-size: xx-small;">MailId : [89191833]</span><br /><strong>To:</strong> "Don Hollander" <don.hollander@icann.org>,<ua-discuss@icann.org><br /><strong>Subject: </strong>Re: [UA-discuss] Document Review: UASG011 Frequently Asked Questions<br /><strong>Date:</strong> 01 Mar 2019 05:46:04 AM <br /><br /><!--[if gte mso 9]><xml>
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<p class="MsoNormal"><span style="color: #002060;">Don, thanks for asking.</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">I think we can do much better than that document.</span></p>
<p class="MsoNormal"><span style="color: #002060;">Besides being redundant in several places, it asks questions which it then does not answer. For example, it asks about disadvantages and then offers advantages.</span></p>
<p class="MsoNormal"><span style="color: #002060;">It uses UA-ready without defining it.</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">It often talks about expanding the internet, which I think for most readers is of no consequence (not my job).</span></p>
<p class="MsoNormal"><span style="color: #002060;">On the other hand it buries the more significant argument which is the enablement of users that are not English or ASCII literate.</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">It is also rather geeky in describing UA as a “technical compliance process”, rather than using more approachable language.</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">Asking about which companies are UA-ready seems inappropriate since the large companies mentioned will almost never be fully UA-ready, as they have so many applications.</span></p>
<p class="MsoNormal"><span style="color: #002060;">It would be better to identify software systems they offer that we can say are UA-ready. </span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">We should use links everywhere we mention a document rather than pointing at the containing directory.</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">Rather than listing companies that are members, we should have a link to the list of members. That way the document doesn’t need to be updated as the list changes and it might encourage others to join.</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">So fwiw, I would replace the faq with something like the attached. I tried to be more direct, more approachable, and have more compelling arguments.</span></p>
<p class="MsoNormal"><span style="color: #002060;">The contents I removed, I did so intentionally. (Apologies if I removed someone’s favorite item.)</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">Feel free to disagree or dismiss outright.</span></p>
<p class="MsoNormal"><span style="color: #002060;">It might benefit from a few statistics – eg number of TLDs in each language or script, and some examples of important cases. (China, India, etc. with large markets, etc.)</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;">I hope that helps.</span></p>
<p class="MsoNormal"><span style="color: #002060;">tex</span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><span style="color: #002060;"> </span></p>
<p class="MsoNormal"><a name="_MailEndCompose"></a><span style="color: #002060;"> </span></p>
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<p class="MsoNormal"><strong><span style="font-size: 10.0pt; font-family: `Tahoma`,`sans-serif`; mso-fareast-language: JA;">From:</span></strong><span style="font-size: 10.0pt; font-family: `Tahoma`,`sans-serif`; mso-fareast-language: JA;"> UA-discuss [mailto:ua-discuss-bounces@icann.org] <strong>On Behalf Of </strong>Don Hollander<br /><strong>Sent:</strong> Monday, February 25, 2019 3:59 PM<br /><strong>To:</strong> ua-discuss@icann.org<br /><strong>Subject:</strong> [UA-discuss] Document Review: UASG011 Frequently Asked Questions</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-NZ">We have this FAQ published at <a href="https://uasg.tech/wp-content/uploads/2016/08/UASG011-160823-en-faq-digital.pdf">https://uasg.tech/wp-content/uploads/2016/08/UASG011-160823-en-faq-digital.pdf</a></span></p>
<p class="MsoNormal"><span lang="EN-NZ"> </span></p>
<p class="MsoNormal"><span lang="EN-NZ">I’d very much welcome comments from the community about this – whether you think it’s fine as it is or whether things have progressed since we last updated this in 2016 or whether there are fresh questions that should be included.</span></p>
<p class="MsoNormal"><span lang="EN-NZ"> </span></p>
<p class="MsoNormal"><span lang="EN-NZ">If you need a deadline, let’s aim for the 5<sup>th</sup> of March.</span></p>
<p class="MsoNormal"><span lang="EN-NZ"> </span></p>
<p class="MsoNormal"><span lang="EN-NZ">Don</span></p>
<p class="MsoNormal"><span lang="EN-NZ"> </span></p>
<p class="MsoNormal"><span style="mso-fareast-language: EN-NZ;" lang="EN-NZ"> </span></p>
<p class="MsoNormal"><span style="mso-fareast-language: EN-NZ;" lang="EN-NZ"> </span></p>
<p class="MsoNormal"><span style="mso-fareast-language: EN-NZ;" lang="EN-NZ">Don Hollander</span></p>
<p class="MsoNormal"><span style="mso-fareast-language: EN-NZ;" lang="EN-NZ">Secretary General – UASG</span></p>
<p class="MsoNormal"><span style="mso-fareast-language: EN-NZ;" lang="EN-NZ">Skype: Don_Hollander</span></p>
<p class="MsoNormal"><span lang="EN-NZ"> </span></p>
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