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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap: break-word;-webkit-nbsp-mode: space;line-break:after-white-space'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Roberto,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Good point. There could be a question added such as where do applications typically fail UA compliance-<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>And we can then list character support and TLD length in domain names, and international characters in the local portion of email addresses as well as their maximum length and other issues as needed, including a link to a document describing the requirements in detail.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>I think that will help the FAQ quite a bit.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>tex<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'><o:p> </o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'><o:p> </o:p></span></a></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Roberto Gaetano [mailto:roberto_gaetano@hotmail.com] <br><b>Sent:</b> Friday, March 1, 2019 12:10 AM<br><b>To:</b> Tex<br><b>Cc:</b> Don Hollander; Universal Acceptance<br><b>Subject:</b> Re: [UA-discuss] Document Review: UASG011 Frequently Asked Questions<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I will go again through all docs over the weekend, but have one first comment. <o:p></o:p></p><div><p class=MsoNormal>I fully agree that the bulk of the UA work - and probably the hardest part - is about non-ASCII scripts, but maybe we should also mention problems that manifest themselves for ASCII email addresses and domain names. To name one, in some applications TLDs that are longer than 3 chars are still rejected, in spite of the long time since the first introduction of some of them in 2000. This aspect is missing in the FAQ when we seem to imply that the only benefit will be for support of non-ASCII scripts.<o:p></o:p></p></div><div><p class=MsoNormal>Cheers,<o:p></o:p></p></div><div><p class=MsoNormal>Roberto<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><br><br><o:p></o:p></p><div><p class=MsoNormal>On 01.03.2019, at 00:01, Tex <<a href="mailto:textexin@xencraft.com">textexin@xencraft.com</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Don, thanks for asking.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>I think we can do much better than that document.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Besides being redundant in several places, it asks questions which it then does not answer. For example, it asks about disadvantages and then offers advantages.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>It uses UA-ready without defining it.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>It often talks about expanding the internet, which I think for most readers is of no consequence (not my job).</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>On the other hand it buries the more significant argument which is the enablement of users that are not English or ASCII literate.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>It is also rather geeky in describing UA as a “technical compliance process”, rather than using more approachable language.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Asking about which companies are UA-ready seems inappropriate since the large companies mentioned will almost never be fully UA-ready, as they have so many applications.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>It would be better to identify software systems they offer that we can say are UA-ready.<span class=apple-converted-space> </span></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>We should use links everywhere we mention a document rather than pointing at the containing directory.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Rather than listing companies that are members, we should have a link to the list of members. That way the document doesn’t need to be updated as the list changes and it might encourage others to join.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>So fwiw, I would replace the faq with something like the attached. I tried to be more direct, more approachable, and have more compelling arguments.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>The contents I removed, I did so intentionally. (Apologies if I removed someone’s favorite item.)</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Feel free to disagree or dismiss outright.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>It might benefit from a few statistics – eg number of TLDs in each language or script, and some examples of important cases. (China, India, etc. with large markets, etc.)</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>I hope that helps.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>tex</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>UA-discuss [<a href="mailto:ua-discuss-bounces@icann.org">mailto:ua-discuss-bounces@icann.org</a>]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Don Hollander<br><b>Sent:</b><span class=apple-converted-space> </span>Monday, February 25, 2019 3:59 PM<br><b>To:</b><span class=apple-converted-space> </span><a href="mailto:ua-discuss@icann.org">ua-discuss@icann.org</a><br><b>Subject:</b><span class=apple-converted-space> </span>[UA-discuss] Document Review: UASG011 Frequently Asked Questions</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>We have this FAQ published at<span class=apple-converted-space> </span><a href="https://uasg.tech/wp-content/uploads/2016/08/UASG011-160823-en-faq-digital.pdf"><span style='color:#954F72'>https://uasg.tech/wp-content/uploads/2016/08/UASG011-160823-en-faq-digital.pdf</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I’d very much welcome comments from the community about this – whether you think it’s fine as it is or whether things have progressed since we last updated this in 2016 or whether there are fresh questions that should be included.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>If you need a deadline, let’s aim for the 5<sup>th</sup><span class=apple-converted-space> </span>of March.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Don</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Don Hollander</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Secretary General – UASG</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Skype: Don_Hollander</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><p class=MsoNormal><UASG011 Universal Acceptance-tex.pdf><o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>