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Dear Leon,
<div><br>
</div>
<div>Thanks for the final version of the documents.</div>
<div><br>
</div>
<div>Regarding the ICANN staff accountability, as this is not a new matter, I would suggest to strengthen the following recommendation</div>
<div><br>
</div>
<div>“<span lang="ES-MX" style="font-size: 11pt; line-height: 115%; font-family: Arial;">Include a work plan as part of WS2 that considers the creation of a Code of Conduct, transparency criteria, training, and key performance indicators to be followed by Staff
in relation to their interactions with all stakeholders, establishment of regular independent (internal + community) surveys/audits to track progress and identify areas that need improvement, establish appropriate processes to escalate issues that enable both
community and staff members to raise issues.</span>”</div>
<div><br>
</div>
<div>as follows</div>
<div><br>
</div>
<div>“<span lang="ES-MX" style="font-size: 11pt; line-height: 115%; font-family: Arial;">Include a work plan as part of WS2 that considers the creation of a Code of Conduct, transparency criteria, training, and key performance indicators to be followed by Staff
in relation to their interactions with all stakeholders <font color="#e63b7a">as the community has been requesting for several years when commenting on the ICANN Operational Plans</font>, establishment of regular independent (internal + community) surveys/audits
to track progress and identify areas that need improvement, establish appropriate processes to escalate issues that enable both community and staff members to raise issues.</span>”</div>
<div><br>
</div>
<div>I would also recommend to make this sentence “<span style="font-family: Arial; font-size: 15px; line-height: 17px;">establish appropriate processes to escalate issues that enable both community and staff members to raise issues</span>” clearer and more
specific.</div>
<div><br>
</div>
<div>Best,</div>
<div><br>
</div>
<div>Giovanni</div>
<div><br>
</div>
<div><br>
</div>
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<div>
<div>On 24 Jul 2015, at 06:51, León Felipe Sánchez Ambía <<a href="mailto:leonfelipe@sanchez.mx">leonfelipe@sanchez.mx</a>> wrote:</div>
<br class="Apple-interchange-newline">
<blockquote type="cite">
<div>
<div class="BodyFragment"><font size="2"><span style="font-size:10pt;">
<div class="PlainText">Dear all,<br>
<br>
With apologies for the delay, attached you will find what I believe are the final versions of the three documents we’ve discussed.
<br>
<br>
Please let me know if I missed anything or if I misrepresented our discussion.<br>
<br>
Best regards,<br>
<br>
<br>
León<br>
</div>
</span></font></div>
<div class="BodyFragment"><font size="2"><span style="font-size:10pt;">
<div class="PlainText">_______________________________________________<br>
wp3 mailing list<br>
<a href="mailto:wp3@icann.org">wp3@icann.org</a><br>
<a href="https://mm.icann.org/mailman/listinfo/wp3">https://mm.icann.org/mailman/listinfo/wp3</a><br>
</div>
</span></font></div>
</div>
<span><SOACAccountability_Final.docx></span><span><StaffAccountability_Final.docx></span><span><Diversity_Final.docx></span></blockquote>
</div>
<br>
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<td><a href="http://www.eurid.eu/da/legal-disclaimer">Danish</a></td>
<td><a href="http://www.eurid.eu/fr/legal-disclaimer">French</a></td>
<td><a href="http://www.eurid.eu/lt/legal-disclaimer">Lithuanian</a></td>
<td><a href="http://www.eurid.eu/pl/legal-disclaimer">Polish</a></td>
<td><a href="http://www.eurid.eu/sl/legal-disclaimer">Slovenian</a></td>
<td><a href="http://www.eurid.eu/bg/legal-disclaimer">Bulgarian</a></td>
</tr>
<tr>
<td><a href="http://www.eurid.eu/de/legal-disclaimer">German</a></td>
<td><a href="http://www.eurid.eu/ga/legal-disclaimer">Gaelic</a></td>
<td><a href="http://www.eurid.eu/hu/legal-disclaimer">Hungarian</a></td>
<td><a href="http://www.eurid.eu/pt/legal-disclaimer">Portuguese</a></td>
<td><a href="http://www.eurid.eu/fi/legal-disclaimer">Finnish</a></td>
<td><a href="http://www.eurid.eu/hr/legal-disclaimer">Croatian</a></td>
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