[CCWG-ACCT] Other forms of Accountability?

Tue Mar 3 06:58:22 UTC 2015

While staff can't be reporting to the community,  they can certainly be
accountable to the community -- directly or indirectly. A 360 degree review
of staff (especially community-facing or -visible staff) including the
staff in that circumference wouldn't be a bad idea at all.

Geg

On Tue, Mar 3, 2015 at 1:49 AM, Jordan Carter <jordan at internetnz.net.nz>
wrote:

> hi all,
>
> On 3 March 2015 at 14:31, Seun Ojedeji <seun.ojedeji at gmail.com> wrote:
>
>> Hi,
>>
>> While I agree on the monopolistic analysis, I will just like to note that
>> ICANN is not the only organisation in such situation; RIRs for instance is
>> another example and they are ran by board.
>>
> The RIRs are membership organisations. Their boards are elected by their
> members and the members essentially own the organisations - and so there is
> a powerful direct accountability mechanism already in place to deal with
> problems - a mechanism that ICANN lacks.
>
>> I think it will be dangerous OR at least not advisable to subject staff
>> to direct accountability to the community. The best that could be done is
>> to get the board to do it's job and I think the ultimate ability to remove
>> a board member would be enough incentive for any board to deliver on it's
>> mandate.
>>
>
> I agree we can't have staff reporting to the community, but do think
> Jeff's posts give us food for thought.
>
> Jordan
>
>
>> Regards
>> sent from Google nexus 4
>> kindly excuse brevity and typos.
>> On 3 Mar 2015 05:30, "Jeff Neuman" <jeff.neuman at comlaude.com> wrote:
>>
>>>  In a non-monopolistic environment, I would completely agree that a
>>> corporation’s board (whether for profit or not for profit) would adequately
>>> address the situation, since customers (in the case of for-profit) or
>>> members (in the case of non-profit) would either cease purchasing the
>>> company’s products/services or cancel membership in a non-profit
>>> organization (as examples).  For example, if I am not happy with a company
>>> that has proven it cannot keep my information confidential, I can simply
>>> take my shopping elsewhere.  If I am not happy with a non-profit because it
>>> is not serving my needs, I can go to other non-profits (or even form my
>>> own).
>>>
>>>
>>>
>>> But here, in the monopolistic environment where contracted parties have
>>> no choice but to deal with ICANN, leaving these types of issues to the
>>> Board without other meaningful redress is not enough accountability.  After
>>> all, it is not as if the contracted parties could go elsewhere if
>>> dissatisfied with the operations of ICANN (or in this case the lack of
>>> security measures to protect information).  Thus, we have a true
>>> accountability problem.
>>>
>>>
>>>
>>> To summarize, in a monopolistic environment where demand for services
>>> are inelastic, relying on a board to hold staff accountable for these types
>>> of failures in my opinion is not enough.  Without the potential for losing
>>> customers or community participation because of such failures, there is
>>> little incentive for the board to act.
>>>
>>>
>>>
>>> These are just my personal opinions.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *Jeffrey J. Neuman*
>>>
>>> *Senior Vice President *|*Valideus USA* | *Com Laude USA*
>>>
>>> 1751 Pinnacle Drive, Suite 600
>>>
>>> Mclean, VA 22102, United States
>>>
>>> E: jeff.neuman at valideus.com or jeff.neuman at comlaude.com
>>>
>>> T: +1.703.635.7514
>>>
>>> M: +1.202.549.5079
>>>
>>> @Jintlaw
>>>
>>>
>>>
>>>
>>>
>>> *From:* Jordan Carter [mailto:jordan at internetnz.net.nz]
>>> *Sent:* Monday, March 2, 2015 8:33 PM
>>> *To:* Jeff Neuman
>>> *Cc:* accountability-cross-community at icann.org
>>> *Subject:* Re: [CCWG-ACCT] Other forms of Accountability?
>>>
>>>
>>>
>>> Thanks Jeff for sharing this. I think the practical work going on in the
>>> Working Parties is dealing with many broader items than just the ICANN
>>> Board.
>>>
>>>
>>>
>>> Your example posits an interesting question: is "accountability" focused
>>> on the governance level, or on operations?
>>>
>>>
>>>
>>> That is, is a staff level execution failure something the community or
>>> customers has accountability tools to deal with, beyond ensuring the Board
>>> holds CE to account?
>>>
>>>
>>>
>>> One way of looking at this example is that it's up to the Board to hold
>>> its Chief Executive responsible for delivering secure services and that
>>> that's where it lies. If the Board fails to do so, some of the mechanisms
>>> under debate would help deal with that. Review and redress options would
>>> also provide some relief to those damaged.
>>>
>>>
>>>
>>> Thoughts?
>>>
>>>
>>>
>>> Jordan
>>>
>>>
>>>
>>> On 3 March 2015 at 07:01, Jeff Neuman <jeff.neuman at comlaude.com> wrote:
>>>
>>>  Removing Board Directors, while taking up most of the discussion for
>>> the last few weeks does not address most of the accountability issues we
>>> have with ICANN.
>>>
>>> Not sure if you saw this article:
>>> http://www.theregister.co.uk/2015/03/02/icann_suffers_another_security_breach/
>>>
>>>
>>>
>>> Which accountability measures do we have to safeguard us from this?
>>>
>>> Thanks.
>>>
>>>
>>>
>>> *Jeffrey J. Neuman*
>>>
>>> *Senior Vice President *|*Valideus USA* | *Com Laude USA*
>>>
>>> 1751 Pinnacle Drive, Suite 600
>>>
>>> Mclean, VA 22102, United States
>>>
>>> E: *jeff.neuman at valideus.com <jeff.neuman at valideus.com>* or *jeff.neuman at comlaude.com
>>> <jeff.neuman at comlaude.com>*
>>>
>>> T: +1.703.635.7514
>>>
>>> M: +1.202.549.5079
>>>
>>> @Jintlaw
>>>
>>>
>>>
>>>
>>>
>>>
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>>>
>>>
>>>
>>>
>>> --
>>>
>>> Jordan Carter
>>>
>>> Chief Executive
>>> *InternetNZ*
>>>
>>> 04 495 2118 (office) | +64 21 442 649 (mob)
>>> jordan at internetnz.net.nz
>>> Skype: jordancarter
>>>
>>> *A better world through a better Internet *
>>>
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>>>
>>>
>
>
> --
> Jordan Carter
>
> Chief Executive
> *InternetNZ*
>
> 04 495 2118 (office) | +64 21 442 649 (mob)
> jordan at internetnz.net.nz
> Skype: jordancarter
>
> *A better world through a better Internet *
>
>
> _______________________________________________
> Accountability-Cross-Community mailing list
> Accountability-Cross-Community at icann.org
> https://mm.icann.org/mailman/listinfo/accountability-cross-community
>
>

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