[CCWG-ACCT] CCWG - Recommendation 8 - Final draft version for legal review - co-chair approval requested

[Avri Doria]

Hi,

I agree with this.  We should not expand the function beyond what is
normal for the  ombudsman function and should not give the role a
determinative role in accountability escalation.

While commenting on the function of the ombudsman I think we also need
to anlayse, during WS2, the relationship of the Ombudsman with the staff
and Board.  We should also look into various discussions on the term
length for those who occupy the lead ombudsman role.  One of the primary
characteristics of a Ombudsman is their separation from the
corporation.  A lot of elements go into this, including the renewal of
contract and any possible limits on the number of times a contract can
be renewed before the Ombudsman becomes a staff member for all intents
and purposes.   There is a lot of literature on the theory and practice
of the ombudsman function that those working on this issue in WS2 should
become familiar with.

avri


On 31-Jan-16 11:29, Greg Shatan wrote:
> I don't think capacity is the issue.
>
> I think it's critical that we restrict the Ombudsman (which I always
> took to refer to the function rather than the person(s) filling it) to
> the defined roles outlined by Chris LaHatte in his recent email.
>
> If we want an office that goes beyond those roles, we'll need to call
> it something else and staff it accordingly.
>
> Greg 
>
> On Sunday, January 31, 2016, Bruce Tonkin
> <Bruce.Tonkin at melbourneit.com.au
> <mailto:Bruce.Tonkin at melbourneit.com.au>> wrote:
>
>     Hello All,
>
>     In terms of  this statement:
>
>     “Concern was raised that the Ombudsman is not sufficiently
>     equipped and knowledgeable to do substantive evaluation. It is
>     also suggested that an independent party, such as the Ombudsman,
>     provide an initial assessment to the Board as to the merit of any
>     and all Reconsideration Requests. “
>
>     It is worth considering that the Ombudsman is a function rather
>     than just a single person.   At the moment there is more than one
>     person involved in providing the Ombudsman function.   In addition
>     to Chris LaHatte, Herb Waye has also provide adjunct services.
>
>
>     I suggest using the text "Ombudsman Function" where references are
>     made to the Ombudsman in the CCWG report.
>
>     It is possible in future that we increase the number of people and
>     skills available in the Ombudsman Function to meet the needs
>     specified in the CCWG proposal, and as a result of further
>     improvements resulting from work stream 2.
>
>     Regards,
>     Bruce Tonkin
>
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