[ALT-Plus] Fwd: Office of Ombudsman - Inquiry regarding Zoom Chat Disruptions

Wed Jun 30 17:38:37 UTC 2021

Hi All
I get two impressions from this discussion
1. Advocates for more controls using best practices to improve
communication, effectiveness and compliance to the  ICANN code of conduct
2  A cautionary approach of not limiting 'free speech'. a free flow of
information without restrictions

My experience with some Webex for the  IPV6 training by the Industry
Network Technology Council (INTC
<https://click.icptrack.com/icp/relay.php?r=55934731&msgid=1600730&act=657C&c=313473&destination=https%3A%2F%2Findustrynetcouncil.org%2F&cf=88312&v=e3e05857e85f7a72d2cc81853e5b701ae32c2215e99730badbf1e7ca089325bd>)
it has had 800 attendees to their meetings and the presenters speak with
their slides for one hour and then open it to questions but no chat .
Plus
-covers alot of material in a the assigned time
-no interruptions
-no zoom bombing
-large volume of attendees

Minus
-no side discussion or links to relevant content

In this example it doesn't deviate from their main objective of an online
training session vs community engagement.   In our case the community
discussion is critical and silence doesn't mean consent
Glenn

Glenn McKnight, MA
Virtual School of Internet Governance
Chief Information Officer
www.virtualsig.org
*YOUR SOURCE FOR INTERNET GOVERNANCE EDUCATION *

On Wed, Jun 30, 2021 at 11:50 AM Jonathan Zuck via ALT-Plus <
alt-plus at icann.org> wrote:

> Definitely what I've been advocating.
>
> Jonathan Zuck
> Executive Director
> Innovators Network Foundation
> www.InnovatorsNetwork.org
> Main: +1 (202) 827-7594
> Direct: +1 (202) 420-7483
>
> ------------------------------
> *From:* ALT-Plus <alt-plus-bounces at icann.org> on behalf of Eduardo Diaz
> via ALT-Plus <alt-plus at icann.org>
> *Sent:* Thursday, June 24, 2021 6:34:36 PM
> *To:* Maureen Hilyard <maureen.hilyard at gmail.com>
> *Cc:* ALT-Plus <alt-plus at icann.org>
> *Subject:* Re: [ALT-Plus] Fwd: Office of Ombudsman - Inquiry regarding
> Zoom Chat Disruptions
>
> Maybe the recommendation is to close the chat all together during these
> meetings. Doing something else could be misinterpreted as "censorship". The
> chat has always been a distraction and you can use channels like skype and
> others if you want to chat while attending the meeting.
>
> -ed
>
> On Thu, Jun 24, 2021 at 2:28 PM Maureen Hilyard via ALT-Plus <
> alt-plus at icann.org> wrote:
>
> Any ideas on what we might suggest to curb disrespectful behaviours that
> seem to be infiltrating our zoom chats?
>
>
> ---------- Forwarded message ---------
> From: *Herb Waye* <herb.waye at icann.org>
> Date: Fri, 25 Jun 2021, 3:47 am
> Subject: Office of Ombudsman - Inquiry regarding Zoom Chat Disruptions
> To: Maureen Hilyard <maureen.hilyard at gmail.com>
> Cc: ombudsman <ombudsman at icann.org>
>
>
> Hello Maureen,
>
>
>
> I’m reaching out to various leaders in the ICANN Community and Org to seek
> your personal input regarding instances of disruptive behavior in the Zoom
> chat discussion thread during various sessions at ICANN70 and ICANN71.
> Please feel free to share this with your leadership team or any other
> leaders in At Large who you think might wish to contact me to offer their
> thoughts.
>
> I personally observed multiple examples of chat discussion diverting from
> the session topic as various community members seized the opportunity to,
> for lack of a better way of saying it, attack their opponents and argue
> issues outside of the session topic. Language at times became disrespectful
> and unprofessional and would often divert participants’ attention from the
> presenters as the conversation degenerated in the chat.
>
> Several people have brought this behavior to my attention and I feel it is
> worth addressing. The behavior (at least that which I have personally
> observed) does not constitute harassment under the Community
> Anti-Harassment Policy, and often is not a flagrant violation of the ICANN
> Expected Standards of Behavior. Nevertheless it is clearly disruptive,
> unprofessional, and a distraction, and I believe disrespectful towards
> other participants and the presenters.
>
> I hope to address this issue in a blog posting prior to ICANN72 and in the
> meantime would appreciate your thoughts on the matter; whether you have any
> suggestions to mitigate future instances, ideas on how to “police” the chat
> to intervene if necessary, or any other comments you may wish to share.
>
> Thank you in advance and rest assured any discussion will remain
> confidential unless otherwise agreed upon.
>
> Best regards Herb
>
>
>
> Herb Waye
>
> ICANN Ombudsman
>
>
>
> https://www.icann.org/ombudsman
>
> https://www.facebook.com/ICANNOmbudsman
>
> Twitter: @IcannOmbudsman
>
>
>
> ICANN Expected Standards of Behavior:
>
>
> https://www.icann.org/en/system/files/files/expected-standards-15sep16-en.pdf
>
> Community Anti-Harassment Policy
>
>
> https://www.icann.org/resources/pages/community-anti-harassment-policy-2017-03-24-en
>
> Confidentiality
>
> All matters brought before the Ombudsman shall be treated as
> confidential.  The Ombudsman shall also take all reasonable steps necessary
> to preserve the privacy of, and to avoid harm to, those parties not
> involved in the complaint being investigated by the Ombudsman.The Ombudsman
> shall only make inquiries about, or advise staff or Board members of the
> existence and identity of, a complainant in order to further the resolution
> of the complaint.  The Ombudsman shall take all reasonable steps necessary
> to ensure that if staff and Board members are made aware of the existence
> and identity of a complainant, they agree to maintain the confidential
> nature of such information, except as necessary to further the resolution
> of a complaint
>
>
>
>
> _______________________________________________
> ALT-Plus mailing list
> ALT-Plus at icann.org
> https://mm.icann.org/mailman/listinfo/alt-plus
>
> _______________________________________________
> By submitting your personal data, you consent to the processing of your
> personal data for purposes of subscribing to this mailing list accordance
> with the ICANN Privacy Policy (https://www.icann.org/privacy/policy) and
> the website Terms of Service (https://www.icann.org/privacy/tos). You can
> visit the Mailman link above to change your membership status or
> configuration, including unsubscribing, setting digest-style delivery or
> disabling delivery altogether (e.g., for a vacation), and so on.
>
>
>
> --
> *NOTICE:* This email may contain information which is confidential and/or
> subject to legal privilege, and is intended for the use of the named
> addressee only. If you are not the intended recipient, you must not use,
> disclose or copy any part of this email. If you have received this email by
> mistake, please notify the sender and delete this message immediately.
> _______________________________________________
> ALT-Plus mailing list
> ALT-Plus at icann.org
> https://mm.icann.org/mailman/listinfo/alt-plus
>
> _______________________________________________
> By submitting your personal data, you consent to the processing of your
> personal data for purposes of subscribing to this mailing list accordance
> with the ICANN Privacy Policy (https://www.icann.org/privacy/policy) and
> the website Terms of Service (https://www.icann.org/privacy/tos). You can
> visit the Mailman link above to change your membership status or
> configuration, including unsubscribing, setting digest-style delivery or
> disabling delivery altogether (e.g., for a vacation), and so on.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://mm.icann.org/pipermail/alt-plus/attachments/20210630/f6ef2908/attachment.html>