[Capacity-Building-WG] R: [Atlas-ii] Survey

Roberto Gaetano roberto_gaetano at hotmail.com
Mon Sep 23 21:57:10 UTC 2013

Excellent comments.




Da: atlas-ii-bounces at atlarge-lists.icann.org
[mailto:atlas-ii-bounces at atlarge-lists.icann.org] Per conto di Dharma Dailey
Inviato: lunedì 23 settembre 2013 22:16
A: cafec3m at yahoo.fr
Cc: atlas-ii at atlarge-lists.icann.org; 'At-Large Capacity Building WG'
Oggetto: Re: [Atlas-ii] Survey


Hi All, 


It's good that everyone is thinking of how to make this as easy as possible
for survey takers. Below are a few ideas that might help to increase
response rates and/or decrease burden on survey-takers. If you have adopted
them already, please forgive me for being an inconsistent follower of your
diligent work. 


*At the top of the survey and in communications about the survey, let folks
know in simple plain language the value the survey has for them; how the
information will be used; and by whom.  "By filling out this survey you are

* Give people an estimated time for how long the survey will take to fill
out. (This should be based on the time it actually takes a few early
volunteers to fill it out.)

*Signal how many questions a respondent has to completed throughout the
survey. (For example "X% complete" or "7 of 8 questions completed.")  People
will be a lot happier with a longer survey if they know it before hand and
can assess their progress as they move through it.  

* For each language that the survey is  translated into, have at least one
person take the survey while reading it aloud while someone else listens
along.  This is the fastest and most accurate way to identify confusing and
ambiguous language. Repeat the process until no one is confused. Then
unloose on the masses. Testing with a real person is incredibly helpful!

*Give people the option of filling out the survey by other means. For
example, if it's a web survey, also give people the option of emailing
responses, or by phone interview, etc. I'm using these as examples of
alternative media, those of you more familiar with different regions will
know the preferred range of media people are comfortable with and have
access to. Offering multiple options sounds like a lot more work, in long
run, if you get just a few more people by accommodating their preferences
it's worth it.  

* Advertise on the survey and in communication a contact person that they
can reach out to if they have trouble. 

*Be friendly and persistent. It WILL take work to get 100% of responses.
Assume that everyone wants to participate and will do so with gentle and
consistent effort. 



Dharma Dailey 



On Sep 23, 2013, at 1:00 AM, CAFEC wrote:

good idea, nothing to modify

En date de : Lun 23.9.13, Thompson, Darlene <DThompson1 at GOV.NU.CA> a écrit :

Objet: Re: [Atlas-ii] Survey
À: "tijani.benjemaa at topnet.tn" <tijani.benjemaa at topnet.tn>, "'At-Large
Capacity Building WG'" <capacity-building-wg at atlarge-lists.icann.org>,
"atlas-ii at atlarge-lists.icann.org" <atlas-ii at atlarge-lists.icann.org>
Date: Lundi 23 septembre 2013, 3h09

Agree with all changes.


Darlene A. Thompson
CAP Administrator
N-CAP/Department of Education
P.O. Box 1000, Station 910
Iqaluit, NU  X0A 0H0
Phone:  (867) 975-5631
Fax:  (867) 975-5610
dthompson at gov.nu.ca
From: atlas-ii-bounces at atlarge-lists.icann.org
[atlas-ii-bounces at atlarge-lists.icann.org]
on behalf of Tijani BENJEMAA [tijani.benjemaa at topnet.tn]
Sent: Saturday, September 21, 2013 8:15 AM
To: 'At-Large Capacity Building WG'; atlas-ii at atlarge-lists.icann.org
Subject: [Atlas-ii] Survey

Dear all,

I proposed to Wolf to merge the ATLAS II and the Capacity
Building surveys for the following reasons:

·        Both surveys are urgent since
both are needed for the Summit II

·        If not merged, they will be
distributed in the same period, which will produce a
confusion and may lead to inconsistent answers or very few
ALSes responding

·        The only disadvantage of
merging them is that it will result in a very long survey
that may discourage the ALSes to go through it.

·        The proposal is to conceive a
survey of 3 parts:

o   Section 1: ALS Details

o   Section 2: Part dedicated to ATLAS II WG

o   Section 3: Part dedicated to Capacity
Building WG

·        Section 1 will be very short
to provide up to date contacts and languages used

·        Section 2 will be finalized by
the ATLAS II survey sub-group

·        Section 3 will be a very short
part for Capacity Building

To make things practical, I’m proposing in the attached

·        What the CB WG thinks it could
be section 1

·        Section 3 as shortened by a
small team in the CB WG (Dev, Carlos and myself).

I want to remind you that for the ATLAS II summit, the ALSes
need to be prepared for an effective and efficient
participation, and the CBWG is in charge of such
preparation. That’s why the CBWG needs this section of the

Executive Director
Mediterranean Federation of Internet Associations (FMAI)
Phone:  + 216 41 649 605
Mobile: + 216 98 330 114
Fax:       + 216 70 853 376

Atlas-ii mailing list
Atlas-ii at atlarge-lists.icann.org

Atlas-ii mailing list
Atlas-ii at atlarge-lists.icann.org


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