[council] Regarding dealing with inappropriate behaviour

[Gomes, Chuck]

Well said Bruce.

Chuck Gomes
 
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> -----Original Message-----
> From: owner-council at gnso.icann.org 
> [mailto:owner-council at gnso.icann.org] On Behalf Of Bruce Tonkin
> Sent: Thursday, March 01, 2007 4:37 PM
> To: Council GNSO
> Subject: [council] Regarding dealing with inappropriate behaviour
> 
> Hello Chuck,
> 
> > In that regard, we
> > may want to consider some means of dealing with non-constructive 
> > behavior both for observers and members.
> 
> I tend to agree that a chair should attempt to deal with 
> inappropriate behaviour, bearing in mind the wishes of the 
> whole group.
> Ie the decision is not made autocratically, but based on 
> documented guidelines for acceptable behaviour as well as 
> seeking the views of other members of the group.
> 
> I think the Council then is simply able to deal with issues 
> on an appeal basis - which could be handled in a similar way 
> to that of the Board appeal mechanisms - e.g a subgroup of 
> the Council can investigate and report to the whole Council.
> 
> However - I would hope that these situations are rare events. 
>  The best approach is to stop inappropriate behaviour as soon 
> as it happens, rather than let it gradually grow amongst 
> multiple participants (ie such behaviour tends to escalate).  
> If a problem is let run too long, then you will always be 
> blamed for singling out one person, when other people have 
> also been behaving inappropriately.
> 
> The rough rule of thumb is that was is not acceptable in a 
> small face-to-face environment in terms of language and 
> courtesy is not acceptable in a telephone conference or 
> mailing list when people are further apart.
> 
> I have noticed that when a group of people have been 
> "fighting" amongst themselves on a mailing list and then meet 
> face-to-face, the bad feelings are often carried over.  In 
> contrast where a group has initially met face-to-face a few 
> times and the group members have built some respect for each 
> others opinions and good intentions, then mailing
> lists discussions are generally much more civil.   For example, the
> Council meets face-to-face as a group regularly, as do most 
> of the more active members of the registrar constituency.  
> Subsequently mailing list and teleconference discussions tend 
> to be fairly civil despite the fact that the participants may 
> be strong competitors in business, or have strongly opposing 
> views on a matter.
> 
> 
> Regards,
> Bruce Tonkin
> 
> 
> 
> 
>