[council] Fwd: [ICANN-CSC] CSC Findings PTI performance February 2018

Heather Forrest haforrestesq at gmail.com
Tue Mar 13 13:30:07 UTC 2018


Many thanks, James - good to hear from you, and sorry not to see you here
in San Juan.

Best wishes,

Heather Forrest

On Mon, Mar 12, 2018 at 2:02 PM, James Gannon <james at cyberinvasion.net>
wrote:

> Hi All
> As always please find below the CSC report for Feb 2018.
> Unfortunately was not able to be in PR this time but hope to see you all
> potentially in Panama!
>
> -James Gannon (Non-Registry Liason to the CSC)
>
> Begin forwarded message:
>
> *From: *Bart Boswinkel <bart.boswinkel at icann.org>
> *Subject: **[ICANN-CSC] CSC Findings PTI performance February 2018*
> *Date: *12 March 2018 at 18:58:37 CET
> *To: *"soac-infoalert at icann.org" <soac-infoalert at icann.org>
> *Cc: *"icann-csc at icann.org" <icann-csc at icann.org>
>
> 12 March 2018
>
> Dear Community Members,
> As chair of the Customer Standing Committee I am pleased to provide you
> our monthly report on the performance of Public Technical Identifiers (PTI)
> over February 2018. I am pleased to inform you the CSC has concluded that
> PTI’s overall performance over January 2018 was Satisfactory – The service
> level agreement at 96.9% for the month of February 2018. Missed service
> level agreements that were satisfactorily explained and not an indication
> of a performance issue. The CSC was informed that during the reporting
> period PTI has not received complaints. The February 2018 PTI Naming
> Performance Report to the CSC, which includes the listing of the individual
> service level metrics along with their actual and historical performance,
> can be found at: https://www.iana.org/performance/csc-reports/201802 .
>
> The CSC and PTI have concluded their discussions on Remedial Action
> Procedures, as foreseen in the CSC charter and now awaits formal agreement.
> The CSC was also informed on the progress of the work of the CSC Charter
> Review team, a joint ccNSO – Registry Stakeholder Group effort, and looks
> forward to its findings and proposals in the near future. Further, the
> members of the CSC re-appointed the chair for another year.
>
>  The CSC regular meeting is scheduled at or around the 15th every month,
> and the CSC report on the PTI performance is send out shortly after that
> meeting.  If you would like to be informed of upcoming meetings or receive
> CSC reports directly, you may want to subscribe to our announce list at
> https://mm.icann.org/mailman/listinfo/csc-announce . Any comments on our
> reporting to you is welcome.
>
>  The CSC became effective October 1, 2016. Background information on the
> committee along with transcripts of our meetings and other useful
> information can be found at https://www.icann.org/csc[icann.org]
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_csc&d=DgMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=nC4gfbyyEQpMRtwgTZRqwi_KEPkorJJN6BPIwtsjBWQ&m=VZQPuV5dbiIC99ZtBIQGg5_YI5jr7ULTG7KNY2BIoX8&s=rxAQ54V1tRLjtdb8J5WVGdOA66R0al6v7UrxxdqzJc8&e=>
>  .
>
>
> Kind regards,
> Byron Holland
> Chair CSC
>
>
>
> Follow @ccNSO on Twitter: https://twitter.com/ccNSO
> Follow the ccNSO on Facebook: https://www.facebook.com/ccnso/
> http://ccnso.icann.org --
>
>
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>
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