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--></style></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Dear Councilors,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>In support of the motion submitted by Pam, please see the template for conducting the second Customer Standing Committee Effectiveness Review as referenced in the motion. Note, the template as attached is conditionally approved by the ccNSO Council, pending adoption by the GNSO Council. If the GNSO Council believes changes are required to the template in order to adopt, the ccNSO Council would then need to subsequently adopt the revised version.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Additionally, per Philippe’s note to the Council on 27 July 2021 about diversity not being critical to support the CSC Effectiveness Review and that he would work with the RySG in identifying volunteers, please note that <b>Donna Austin and Jonathan Robinson have stepped forward to participate in the second review</b>.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Best,<o:p></o:p></p><p class=MsoNormal>Steve<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:12.0pt;color:black'>From: </span></b><span style='font-size:12.0pt;color:black'>council <council-bounces@gnso.icann.org> on behalf of Pam Little via council <council@gnso.icann.org><br><b>Reply-To: </b>Pam Little <pam.little@alibaba-inc.com><br><b>Date: </b>Monday, August 9, 2021 at 2:11 PM<br><b>To: </b>"council@gnso.icann.org" <council@gnso.icann.org><br><b>Subject: </b>[council] Motion to approve the template for the method of the Second Customer Standing Committee (CSC) Effectiveness Review and appointment of GNSO representatives<o:p></o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:black'>Dear Councilors, </span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><div><div><pre style='background:white'><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Please find attached</span><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:black'> a motion to approve the template for the method of the Second Customer Standing Committee (CSC) Effectiveness Review and appointment of GNSO representatives to be considered at the GNSO Council meeting on</span><span style='font-family:"Tahoma",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:black'>19 August 2021 at 19:00 UTC.</span><span style='color:black'><o:p></o:p></span></pre><pre style='background:white'><span style='color:black'><o:p> </o:p></span></pre></div></div></div><div><div><div><pre style='background:white'><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Respectfully submitted, </span><span style='color:black'><o:p></o:p></span></pre></div></div></div><div><div><div><pre style='background:white'><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'> </span><span style='color:black'><o:p></o:p></span></pre><pre style='background:white'><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Pam Little</span><span style='color:black'><o:p></o:p></span></pre></div></div></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div></div></body></html>