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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Dear Councilors,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Please note the following communication, joint GNSO-ccNSO, following our vote on the CSC effectiveness review.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Philippe<o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Alejandra Reynoso <alejandra.reynoso@cctld.gt> <br>
<b>Sent:</b> Thursday, September 30, 2021 8:57 PM<br>
<b>To:</b> Maarten Botterman <maarten.botterman@board.icann.org>; Göran Marby <goran.marby@icann.org>; Lars-Johan Liman <liman@netnod.se><br>
<b>Cc:</b> ccNSO Secretariat <ccnsosecretariat@icann.org>; FOUQUART Philippe INNOV/NET <philippe.fouquart@orange.com>; Demetriou, Samantha <sdemetriou@verisign.com>; gnso-secs@icann.org<br>
<b>Subject:</b> Customer Standing Committee Review<o:p></o:p></p>
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<p class="MsoNormal">Dear Maarten, Göran and Lars-Johan<br>
<br>
According to Section 17.3 (b) of the ICANN Bylaws, the effectiveness of the Customer Standing Committee shall be reviewed two years after the first meeting of the CSC; and then every three years thereafter. The method of the review needs to be determined by
the ccNSO and GNSO, and the findings of the review must be published on the Website.<br>
<br>
On behalf of the ccNSO and GNSO Councils, we are pleased to inform you that the ccNSO and GNSO have determined the method of the Effectiveness Review by adopting the TEMPLATE Second CSC EFFECTIVENESS REVIEW, as included. The ccNSO Council passed the resolution
online; it became effective on 26 August 2021 and the GNSO Council passed the relevant resolution on 19 August 2021.<br>
<br>
In addition, both Councils each appointed the following two members to the Review Team<br>
<br>
ccNSO: Jens Petur Jensen and Maarten Simon<br>
GNSO: Donna Austin and Jonathan Robinson<br>
<br>
If you have any questions, please do not hesitate to contact us.<br>
<br>
Best regards,<br>
Alejandra Reynoso, Chair, ccNSO Council<br>
and<br>
Philippe Fouquart, Chair, GNSO<br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444"><img width="132" height="132" style="width:1.375in;height:1.375in" id="_x0000_i1025" src="https://www.gt/sitio/img/logos/LogoGTyUVG.png" alt="Photograph"></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:18.75pt"><strong><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#0079AC">Alejandra Reynoso</span></strong><b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#0079AC"><br>
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444">Investigación & Desarrollo | Dominios .gt<o:p></o:p></span></p>
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<p class="MsoNormal"><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0079AC">P:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444"> +502 23688565<br>
</span><strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0079AC">E:</span></strong><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444"> <a href="mailto:alejandra.reynoso@cctld.gt" target="_blank"><span style="color:#1155CC">alejandra.reynoso@cctld.gt</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0079AC">18 Ave. 11-95 Zona 15, V.H. III. (A-109)<br>
Guatemala, Guatemala<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0079AC"><a href="http://www.gt/" target="_blank"><span style="color:#0079AC">www.gt</span></a><o:p></o:p></span></p>
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