[CWG-Stewardship] Feedback on First Webinar

Tue Jun 16 17:34:20 UTC 2015

MM "People who come to ICANN from the outside routinely tell me they are 
overwhelmed by process details and the acronyms associated with them, 
and it all seems quite meaningless to them or, at worse, a Kafkaesque 
devotion to process for its own sake."

I would heartily second that.  I can technically no longer claim to be 
an ICANN outsider, but I still cling to the vestiges of my former 
sanity...how the place functions, whose remit this is and what this or 
that committee has to do is enough to drive us nuts. Particularly 
because in this instance, the two committees are so logically 
interdependent and we don't want to hear why they were split....etc.
Stephanie Perrin

On 2015-06-16 13:05, Milton L Mueller wrote:
>
> Jonathan
>
> A bit of a late intervention and I am about to get on a plane to BA so 
> it may be too late, but I think Olivier is quite right (and if Olivier 
> and I agree on something in CWG we cannot fail to be right…;-)
>
> People who come to ICANN from the outside routinely tell me they are 
> overwhelmed by process details and the acronyms associated with them, 
> and it all seems quite meaningless to them or, at worse, a Kafkaesque 
> devotion to process for its own sake.
>
> Whatever you do with the presentation, please highlight what the 
> proposal _/does/_ above all else; people really do not care that the 
> ICG was formed after consultations in Singapore, that the enhanced 
> accountability process was divided into 2 workstreams in November 
> 2014, etc., etc.. They want to know what we proposed and why.
>
> MM
>
> *From:*cwg-stewardship-bounces at icann.org 
> [mailto:cwg-stewardship-bounces at icann.org] *On Behalf Of *Jonathan 
> Robinson
> *Sent:* Thursday, June 11, 2015 4:58 AM
> *To:* 'Jordan Carter'; 'Olivier MJ Crepin-Leblond'
> *Cc:* cwg-stewardship at icann.org
> *Subject:* Re: [CWG-Stewardship] Feedback on First Webinar
>
> Olivier & Jordan,
>
>
> This is food for thought and agreed, we should try to improve the 
> materials ahead of BA if necessary. We are working flat-out and I am 
> sure the presentation is not fully refined at this stage.
>
> That said, we in the CWG  have all come on a journey to get to where 
> we are now and many of those attending the webinar haven’t been 
> alongside us all the way.
>
> Therefore, I think we do have to do some work to bring them along that 
> journey in order to fully understand how and why we got to the current 
> place which is a compromise for all of us.
>
> I think that there is a third and critical point. That is the role of 
> members (and participants) to help communicate and explain the work – 
> journey & output- of the group. Especially to those organisations that 
> put appointed members onto the CWG.
>
> We need your help to communicate key points such as outlined by 
> Olivier below. Please do assist in addition to helping us (chairs & 
> staff) in our roles.
>
> Thanks,
>
> Jonathan
>
> *From:*Jordan Carter [mailto:jordan at internetnz.net.nz]
> *Sent:* 11 June 2015 08:52
> *To:* Olivier MJ Crepin-Leblond
> *Cc:* cwg-stewardship at icann.org <mailto:cwg-stewardship at icann.org>
> *Subject:* Re: [CWG-Stewardship] Feedback on First Webinar
>
> Dear all,dear Olivier
>
> I would like to just add my voice on the first point - it is my 
> assumption that these webinars are aimed mainly at people who are 
> coming new to the material and who will be looking to understand what 
> they will approve - or not approve - in BA.
>
> If that assumption is right, I do urge that the format be changed so 
> that the focus is on the substance of the proposal. Taking time on the 
> process does not seem to be the right focus at this stage, for the 
> audience.
>
> bests,
>
> Jordan
>
> On 11 June 2015 at 19:42, Olivier MJ Crepin-Leblond <ocl at gih.com 
> <mailto:ocl at gih.com>> wrote:
>
> Hello all,
>
> First, thanks to Lise for taking us through the slide deck and making a
> complex proposal a lot more understandable.
> Now for my comments:
>
> - We have spent again around 30 minutes on the process reaching this
> point and a much smaller time on the contents of the proposal itself. I
> think that by this stage we should have a lot more detail in the actual
> explanation of the contents of the proposal, describing CSC, IFR, the
> PTI Board, SCWG, the escalation process (there is no slide showing all
> of the various levels of escalation and remedials) from the time a
> complaint starts and the various levels at which the complaint can be
> addressed. IMHO *this* should be the meat of the presentation.
> - Questions like "what happens to PTI if another IANA Functions Operator
> is selected after separation?" are bound to come up recurrently and we
> completely forgot to mention that this is just the Names and the
> Protocols & Numbers will likely remain with PTI through their contract
> with ICANN. This is not made clear at all that an IFR is only to do with
> Names.
> - We did not emphasize the technical nature of the whole ecosystem and
> it therefore feels like a lot of these processes are political - and
> this is not inspiring confidence. Emphasis on Service Level
> Expectations; emphasis on Operational Continuity; emphasis on Stability
> of the DNS. How are all of the processes and groups proposed
> contributing to this emphasis?
>
> I hope this helps.
>
> Kind regards,
>
> Olivier
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>
>
> -- 
>
> Jordan Carter
>
> Chief Executive
> *InternetNZ*
>
> 04 495 2118 (office) | +64 21 442 649 (mob)
> jordan at internetnz.net.nz <mailto:jordan at internetnz.net.nz>
> Skype: jordancarter
>
> /A better world through a better Internet /
>
>
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