[CWG-Stewardship] Service Level Expectations Design Team Template

Matthew Shears mshears at cdt.org
Sun Mar 1 20:43:12 UTC 2015


Agree with Chris's approach and Jordan's variation.

On 3/1/2015 7:17 AM, Jordan Carter wrote:
> I've thought of a b/c mid point complication:
>
> It is: whether anything needs to be added to currently documented SLA 
> standards to allow the transition to be acceptable to any key customer 
> community.
>
> That's not a wholesale review but it's a little more than b), while 
> respecting the need for conservatism and efficiency....
>
> Jordan
>
> On Sunday, 1 March 2015, Seun Ojedeji <seun.ojedeji at gmail.com 
> <mailto:seun.ojedeji at gmail.com>> wrote:
>
>     +1 to Jordan's specific suggestion as well; considering that
>     everything works just fine right now is an indication that
>     repeating the current SLA would at least maintain status quo.
>
>     Will be good if that methodology is applied to other design teams
>     as much as possible.
>     The goal is to build a stronger ICANN and so long as we have a 
>     multistakeholder means/process to do that, then our job is done.
>
>     Cheers!
>
>     sent from Google nexus 4
>     kindly excuse brevity and typos.
>
>     On 1 Mar 2015 01:46, "Chris Disspain" <ceo at auda.org.au
>     <javascript:_e(%7B%7D,'cvml','ceo at auda.org.au');>> wrote:
>
>         You read me right, man ;-)
>
>
>
>         Cheers,
>
>
>         Chris
>
>
>         On 1 Mar 2015, at 11:35 , Jordan Carter
>         <jordan at internetnz.net.nz
>         <javascript:_e(%7B%7D,'cvml','jordan at internetnz.net.nz');>> wrote:
>
>>         Hi all,
>>
>>         I think Chris's proposal makes sense too in logically separating:
>>
>>         a) porting across existing service level obligations to the
>>         post-transition environment;
>>         b) creating the possibility of reviewing and changing them in
>>         future; and
>>         c) reviewing and updating the substantive content
>>
>>         If I read him right a) and b) should be done, but c) should not.
>>
>>         That might trim the work this design team needs to do and
>>         make finalising the names community proposal easier...
>>
>>         cheers
>>         Jordan
>>
>>
>>         On 1 March 2015 at 08:56, Avri Doria <avri at acm.org
>>         <javascript:_e(%7B%7D,'cvml','avri at acm.org');>> wrote:
>>
>>             Hi,
>>
>>             Makes sense to me.
>>
>>             avri
>>
>>             On 28-Feb-15 18:43, Chris Disspain wrote:
>>>             On that basis I wonder whether we would not be better
>>>             served by accepting the current status quo and building
>>>             a mechanism for review and negotiated changes to those
>>>             service levels that could be employed immediately after
>>>             transition and on an ongoing basis.
>>>
>>>             Thoughts?
>>
>>
>>
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>>
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>>
>>
>>
>>         -- 
>>         Jordan Carter
>>
>>         Chief Executive
>>         *InternetNZ*
>>
>>         04 495 2118 (office) | +64 21 442 649
>>         <tel:%2B64%2021%20442%20649> (mob)
>>         jordan at internetnz.net.nz
>>         <javascript:_e(%7B%7D,'cvml','jordan at internetnz.net.nz');>
>>         Skype: jordancarter
>>
>>         /A better world through a better Internet /
>>
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>
>
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>
>
>
> -- 
> Jordan Carter
> Chief Executive, InternetNZ
>
> +64-21-442-649 | jordan at internetnz.net.nz 
> <mailto:jordan at internetnz.net.nz>
>
> Sent on the run, apologies for brevity
>
>
>
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