[Gnso-ppsai-pdp-wg] Updated draft language for Relay

[Mary Wong]

Dear WG members,

Below is the latest version of draft proposed language for Relay, as
discussed in the penultimate session of our face-to-face meeting today. As
noted, this is intended to follow on to those preliminary conclusions agreed
on previously (i.e. relating to electronic communications), and is at this
point purely a draft for each of your SG/C/group¹s consideration and further
review by the full WG at a future meeting.

"A P/P service provider should notify the requestor upon becoming aware that
delivery of the original form of electronic communication has failed.
Notification may be by means of a technical mechanism or other means that
relays notice of the delivery failure to the requestor and/or provides the
requestor with alternate ways to escalate the issue.

As part of the escalation process, and provided there has been a certain
minimum number of delivery failures within a certain specified time frame,
the provider should upon request forward a further form of notice to its
customer. A provider should have the ability to select the most appropriate
means of forwarding (including to account for issues of cost) [and to charge
a reasonable fee].²

Thanks and cheers
Mary

Mary Wong
Senior Policy Director
Internet Corporation for Assigned Names & Numbers (ICANN)
Telephone: +1 603 574 4892
Email: mary.wong at icann.org



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