[gnso-rds-pdp-wg] Dangers of public whois

Stephanie Perrin stephanie.perrin at mail.utoronto.ca
Mon Feb 20 14:28:23 UTC 2017


THanks Chris, this is a very useful summary for those of us who are not 
dealing with such requests on a daily basis as you guys are.  Very helpful.

Stephanie Perrin


On 2017-02-20 08:32, Chris Pelling wrote:
> I'll weigh in here for a registrar who does not host content that is 
> not owned by him.
>
> My views and points on this are, for content based issues, in priority 
> order, top being the highest (and first port of call) :
>
> 1.  Registrant if available or any contact that is identifiable on the 
> website in question, if a sub-domain, check the main domain by 
> removing the subdomain and adding www or leaving it off.        (some 
> free hosting sites give subdomains away free, but the main site is 
> always only 1 click away)
>
> 2.  Hosting company, look at the nameservers and this sometimes gives 
> the hosting company name, put the nameserver name into google and more 
> often than not, the hosting company will pop up - contact them 
> alerting them to the fact that there is potentially infringing 
> information on a website that is hosted on servers under their 
> control.  Good hosting companies are very responsive.
>
> 3.  If you cannot work out 2 above, whois the IP address of the 
> website (including any subdomain), this will give you the IP address 
> owner, they will surely know whom that have given / rented / leased 
> the IPs too and this gives you 2 above.  If you from doing this get 
> the registrar and they are not the hosting company, this would lend to 
> it be a forwarding service,
>
> 4.  If they are a "reseller centric/wholesale"  registrar (eNom, 
> Tucows. Realtime, NEO), then WHOIS will often have a "Registration 
> service provided by" or "Reseller" in the whois output, this gives you 
> the registering party who took the order, if not at the very least the 
> registrar.
>
> The problem is from the takedown / infringement requests we see, 1, 2 
> and 3 are not even thought of, so part of this is education.
>
> Kind regards,
>
> Chris
>
> ------------------------------------------------------------------------
> *From: *"Michele Neylon" <michele at blacknight.com>
> *To: *"Volker Greimann" <vgreimann at key-systems.net>, "gnso-rds-pdp-wg" 
> <gnso-rds-pdp-wg at icann.org>
> *Sent: *Monday, 20 February, 2017 11:24:53
> *Subject: *Re: [gnso-rds-pdp-wg] Dangers of public whois
>
> Volker
>
> From our perspective the frustration is when the client (registrant) 
> has their details in whois and / or on the website and the complainant 
> makes zero attempt to contact them. The first we hear about the 
> alleged issues is when I get a 100 page takedown notice on my desk.
> So if they can at least attempt to contact the website operator then 
> it makes our lives a lot easier.
> As the hosting provider we *should* have details of how to reach the 
> site owner, but not always, as we also offer dedicated servers, colo 
> etc., but we’ll know who the IPs are assigned to
>
> Regards
>
> Michele
>
>
> --
> Mr Michele Neylon
> Blacknight Solutions
> Hosting, Colocation & Domains
> https://www.blacknight.com/
> http://blacknight.blog/
> Intl. +353 (0) 59  9183072
> Direct Dial: +353 (0)59 9183090
> Personal blog: https://michele.blog/
> Some thoughts: https://ceo.hosting/
> -------------------------------
> Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business 
> Park,Sleaty
> Road,Graiguecullen,Carlow,R93 X265,Ireland  Company No.: 370845
>
> On 20/02/2017, 11:21, "Volker Greimann" <vgreimann at key-systems.net> wrote:
>
>     Agreed. The question is who is next if the details are not 
> available. If
>     it is content, the next port of call should be the host as the 
> host has
>     the ability to remove said content and also bears certain legal
>     obligations in case of obvious violations while the registrar does 
> not.
>
>     As the registrar may not even know the actual registrant, for example
>     for registrations under third party privacy services, it does not 
> even
>     make sense to contact the registrar.
>
>     Best,
>
>     Volker
>
>
>
>     Am 20.02.2017 um 12:08 schrieb Michele Neylon - Blacknight:
>     > Volker
>     >
>     > The key thing is the sequence.
>     > If the contact’s details are available either via whois OR on 
> the website then they’re the first port of call.
>     >
>     > Regards
>     >
>     > Michele
>     >
>     >
>     > --
>     > Mr Michele Neylon
>     > Blacknight Solutions
>     > Hosting, Colocation & Domains
>     > https://www.blacknight.com/
>     > http://blacknight.blog/
>     > Intl. +353 (0) 59  9183072
>     > Direct Dial: +353 (0)59 9183090
>     > Personal blog: https://michele.blog/
>     > Some thoughts: https://ceo.hosting/
>     > -------------------------------
>     > Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business 
> Park,Sleaty
>     > Road,Graiguecullen,Carlow,R93 X265,Ireland  Company No.: 370845
>     >
>     > On 20/02/2017, 10:46, "Volker Greimann" 
> <vgreimann at key-systems.net> wrote:
>     >
>     >      Well, the registrant may not be the right contact in all cases,
>     >      especially if it comes down to subdomains. But yes, if the 
> registrant is
>     >      known, then he should probably be contacted right after a 
> known website
>     >      operator. But if the registrant is unknown, the next 
> contact should be
>     >      the host as he is closer to the alleged violation than the 
> registrar.
>     >
>     >      Best,
>     >
>     >      Volker
>     >
>     >
>     >
>     >
>     >      Am 20.02.2017 um 11:28 schrieb Michele Neylon - Blacknight:
>     >      > Volker
>     >      >
>     >      > Really?
>     >      > As a hosting provider I’d strongly disagree.
>     >      >
>     >      > If you’ve got a problem with content on a website you 
> should contact the registrant first.
>     >      >
>     >      > Regards
>     >      >
>     >      > Michele
>     >      >
>     >      >
>     >      > --
>     >      > Mr Michele Neylon
>     >      > Blacknight Solutions
>     >      > Hosting, Colocation & Domains
>     >      > https://www.blacknight.com/
>     >      > http://blacknight.blog/
>     >      > Intl. +353 (0) 59  9183072
>     >      > Direct Dial: +353 (0)59 9183090
>     >      > Personal blog: https://michele.blog/
>     >      > Some thoughts: https://ceo.hosting/
>     >      > -------------------------------
>     >      > Blacknight Internet Solutions Ltd, Unit 12A,Barrowside 
> Business Park,Sleaty
>     >      > Road,Graiguecullen,Carlow,R93 X265,Ireland  Company No.: 
> 370845
>     >      >
>     >      > On 20/02/2017, 09:54, "gnso-rds-pdp-wg-bounces at icann.org 
> on behalf of Volker Greimann" <gnso-rds-pdp-wg-bounces at icann.org on 
> behalf of vgreimann at key-systems.net> wrote:
>     >      >
>     >      >      When you say web site, it should be taken up with 
> the web host not the
>     >      >      registrar as the registrant is not necessarily the 
> correct content.
>     >      >
>     >      >      Problems with domain -> registrant
>     >      >
>     >      >      Problems with content -> Web host
>     >      >
>     >      >      Best,
>     >      >
>     >      >      Volker
>     >      >
>     >      >
>     >      >      Am 17.02.2017 um 20:49 schrieb Mark Svancarek via 
> gnso-rds-pdp-wg:
>     >      >      > Counter example
>     >      >      > "Joe" has a  web site which is used to abuse my 
> trademark.  I can't contact Joe because his thin data is incorrect or 
> hidden (I don't know that Joe is actually Joe.).  I then contact the 
> registrar.  They follow up with the privacy proxy service if needed. 
>  Hopefully all this happens quickly and the cease and desist message 
> is actually delivered.
>     >      >      >
>     >      >      > In actual practice, there is a noteworthy 
> difference in effectiveness if we have to go through the registrar, 
> compared to us contacting directly.  If the registrar isn't 
> responsive, then I may have to pressure ICANN to enforce the registrar 
> contract, which has its own issues.
>     >      >      >
>     >      >      > In either case, your abuse of my trademark is 
> probably a civil issue, so starting with law enforcement isn't a great 
> option, even if they had the inclination and bandwidth to help out in 
> a timely fashion.
>     >      >      >
>     >      >      > -----Original Message-----
>     >      >      > From: benny at nordreg.se [mailto:benny at nordreg.se]
>     >      >      > Sent: Friday, February 17, 2017 9:41 AM
>     >      >      > To: Mark Svancarek <marksv at microsoft.com>
>     >      >      > Cc: RDS PDP WG <gnso-rds-pdp-wg at icann.org>
>     >      >      > Subject: Re: [gnso-rds-pdp-wg] Dangers of public whois
>     >      >      >
>     >      >      > Let us take a simple example
>     >      >      >
>     >      >      > A phone number can you as the one it's registered 
> on choose by yourself if it shall be published in the phone book, if 
> you give the number to someone it's your choice as an individual! If 
> the police want your number they will get without to much effort.
>     >      >      >
>     >      >      > So why on earth are we forcing registrants to give 
> up this right to choose to whom they share that info?
>     >      >      >
>     >      >      > Forget what Whois are as we know it and come up 
> with ideas how we can make a new system which takes reasonable 
> interest of all sides here.
>     >      >      >
>     >      >      > The Status Quo hammering are not productive at all.
>     >      >      >
>     >      >      > RDS are meant to make change to the better!
>     >      >      >
>     >      >      >
>     >      >      > Sent from my iPhone
>     >      >      >
>     >      >      >> On 17 Feb 2017, at 18:28, Mark Svancarek 
> <marksv at microsoft.com> wrote:
>     >      >      >>
>     >      >      >> Spam and DDOS will always be with us, and the 
> need to mitigate them does not eliminate the need to have public data. 
>  It seems orthogonal to me.
>     >      >      >>
>     >      >      >>
>     >      >      >>
>     >      >      >> -----Original Message-----
>     >      >      >> From: gnso-rds-pdp-wg-bounces at icann.org
>     >      >      >> [mailto:gnso-rds-pdp-wg-bounces at icann.org] On 
> Behalf Of
>     >      >      >> benny at nordreg.se
>     >      >      >> Sent: Friday, February 17, 2017 8:25 AM
>     >      >      >> To: RDS PDP WG <gnso-rds-pdp-wg at icann.org>
>     >      >      >> Subject: Re: [gnso-rds-pdp-wg] Dangers of public 
> whois
>     >      >      >>
>     >      >      >> Another post about the problems with public whois
>     >      >      >>
>     >      >      >> How anyone here can still defend this abuse of 
> info as a the best system I have serious problems understanding.
>     >      >      >>
>     >      >      >> 
> http://domainnamewire.com/2017/02/16/control-block-sms-spam-robocallin
>     >      >      >> g-based-whois-info/
>     >      >      >>
>     >      >      >>
>     >      >      >> --
>     >      >      >> Med vänliga hälsningar / Kind Regards / Med 
> vennlig hilsen
>     >      >      >>
>     >      >      >> Benny Samuelsen
>     >      >      >> Registry Manager - Domainexpert
>     >      >      >>
>     >      >      >> Nordreg AB - ICANN accredited registrar
>     >      >      >> IANA-ID: 638
>     >      >      >> Phone: +46.42197080
>     >      >      >> Direct: +47.32260201
>     >      >      >> Mobile: +47.40410200
>     >      >      >>
>     >      >      >>> On 17 Feb 2017, at 14:55, Michele Neylon - 
> Blacknight <michele at blacknight.com> wrote:
>     >      >      >>>
>     >      >      >>> Allison
>     >      >      >>>
>     >      >      >>> As others have said, if you have an issue please 
> report it to ICANN,
>     >      >      >>> law enforcement, consumer protection etc., Some 
> of us take our obligations very seriously and lumping all registrars 
> and providers into one big bucket isn't very helpful for constructive 
> dialogue.
>     >      >      >>> We get a number of whois complaints from ICANN 
> every year and we investigate each and every one of them. In some 
> cases it's very obvious that the details provided are bogus, but in 
> others it's not and we have to spend time energy and effort going back 
> and forth with our client and ICANN to resolve it. Sometimes this 
> leads to domains being suspended or deleted, sometimes the whois gets 
> updated, sometimes the complaint is denied. But each complaint is 
> handled on its merits.
>     >      >      >>>
>     >      >      >>> We also have a whois privacy service. It is NOT 
> a fake address. You can check it in the Irish company office:
>     >      >      >>> 
> https://search.cro.ie/company/CompanyDetails.aspx?id=480317&type=C
>     >      >      >>>
>     >      >      >>> Now you may not like that people and 
> organisations choose to obfuscate their contact details via services 
> like that one, but that's a different issue entirely. I also 
> personally have correspondence addresses in the US, mainland UK and a 
> couple in Northern Ireland. I don't live at any of them, but you can 
> send me physical mail and I will get it. You could argue that the 
> address is "fake", but as I can get mail to it I'd suspect that in 
> many cases it'd be considered valid.
>     >      >      >>>
>     >      >      >>> Regards
>     >      >      >>>
>     >      >      >>> Michele
>     >      >      >>>
>     >      >      >>> --
>     >      >      >>> Mr Michele Neylon
>     >      >      >>> Blacknight Solutions
>     >      >      >>> Hosting, Colocation & Domains
>     >      >      >>> https://www.blacknight.com/
>     >      >      >>> http://blacknight.blog/
>     >      >      >>> Intl. +353 (0) 59  9183072
>     >      >      >>> Direct Dial: +353 (0)59 9183090
>     >      >      >>> Personal blog: https://michele.blog/
>     >      >      >>> Some thoughts: https://ceo.hosting/
>     >      >      >>> -------------------------------
>     >      >      >>> Blacknight Internet Solutions Ltd, Unit 
> 12A,Barrowside Business
>     >      >      >>> Park,Sleaty
>     >      >      >>> Road,Graiguecullen,Carlow,R93 X265,Ireland 
>  Company No.: 370845
>     >      >      >>> _______________________________________________
>     >      >      >>> gnso-rds-pdp-wg mailing list
>     >      >      >>> gnso-rds-pdp-wg at icann.org
>     >      >      >>> 
> https://mm.icann.org/mailman/listinfo/gnso-rds-pdp-wg
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>     >      >
>     >      >      Mit freundlichen Grüßen,
>     >      >
>     >      >      Volker A. Greimann
>     >      >      - Rechtsabteilung -
>     >      >
>     >      >      Key-Systems GmbH
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>     >      >      66386 St. Ingbert
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>     >      >      - legal department -
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>     >      Mit freundlichen Grüßen,
>     >
>     >      Volker A. Greimann
>     >      - Rechtsabteilung -
>     >
>     >      Key-Systems GmbH
>     >      Im Oberen Werk 1
>     >      66386 St. Ingbert
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>     >      66386 St. Ingbert
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>     Mit freundlichen Grüßen,
>
>     Volker A. Greimann
>     - Rechtsabteilung -
>
>     Key-Systems GmbH
>     Im Oberen Werk 1
>     66386 St. Ingbert
>     Tel.: +49 (0) 6894 - 9396 901
>     Fax.: +49 (0) 6894 - 9396 851
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>     Geschäftsführer: Alexander Siffrin
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>     Umsatzsteuer ID.: DE211006534
>
>     Member of the KEYDRIVE GROUP
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>
>     Der Inhalt dieser Nachricht ist vertraulich und nur für den 
> angegebenen Empfänger bestimmt. Jede Form der Kenntnisgabe, 
> Veröffentlichung oder Weitergabe an Dritte durch den Empfänger ist 
> unzulässig. Sollte diese Nachricht nicht für Sie bestimmt sein, so 
> bitten wir Sie, sich mit uns per E-Mail oder telefonisch in Verbindung 
> zu setzen.
>
>     --------------------------------------------
>
>     Should you have any further questions, please do not hesitate to 
> contact us.
>
>     Best regards,
>
>     Volker A. Greimann
>     - legal department -
>
>     Key-Systems GmbH
>     Im Oberen Werk 1
>     66386 St. Ingbert
>     Tel.: +49 (0) 6894 - 9396 901
>     Fax.: +49 (0) 6894 - 9396 851
>     Email: vgreimann at key-systems.net
>
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>     Follow us on Twitter or join our fan community on Facebook and 
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>     CEO: Alexander Siffrin
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>
>     Member of the KEYDRIVE GROUP
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