[gnso-rds-pdp-wg] Dangers of public whois

John Horton john.horton at legitscript.com
Fri Feb 24 16:12:10 UTC 2017


Hi Chuck,

Sure. What I'm asking you to determine is whether it is within the ambit of
this group's mission to do, or come to a consensus on, the following:

   1. "Establish(ing) chains of responsibility in the data," in the context
   of submitting complaints or resolving issues with a website or domain name
   ​, and determining "registrar obligations" in response to those abuse
   complaints. ​
   2. Either alternatively or simultaneously, developing or providing a
   "how to guide" or "guidance" "for going forward with a complaint."

Concretely, I think the point is to formalize the notion that "registrars"
shouldn't have to do the "hosting provider's job" and to "direct a lot of
traffic away from the registrar." For example, one "chain of
responsibility" that this group might seek to establish would be to direct,
suggest or advise that a registrant should be contacted first, then the
hosting provider, and only then the registrar.

What I'm asking for is a determination on whether it's appropriate for this
group to make a determination about this "chain of responsibility" as part
of our work. From my perspective, it is outside the scope of our mission,
so trying to discuss it, persuade each other or come to a consensus on it
in this group isn't *apropos.* If this is something that is requested by
the ICANN board as part of the RDS's group and any report we issue, or if
it's appropriately within the ambit, it would be helpful to clarify that
and also the scope.

Let me know if I'm not clearly summarizing what I'm asking you to rule on.

Thanks,

John Horton
President and CEO, LegitScript


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On Fri, Feb 24, 2017 at 6:53 AM, Gomes, Chuck <cgomes at verisign.com> wrote:

> John,
>
>
>
> Can you clarify what you want a ruling on?
>
>
>
> Chuck
>
>
>
> *From:* gnso-rds-pdp-wg-bounces at icann.org [mailto:gnso-rds-pdp-wg-
> bounces at icann.org] *On Behalf Of *John Horton
> *Sent:* Friday, February 24, 2017 8:41 AM
> *To:* Volker Greimann <vgreimann at key-systems.net>
> *Cc:* gnso-rds-pdp-wg at icann.org
> *Subject:* [EXTERNAL] Re: [gnso-rds-pdp-wg] Dangers of public whois
>
>
>
> Let me provide a few comments on that.
>
>    1. I like Volker's idea of including hosting details in the ultimate
>    RDS. It's additional information, which may be useful to the viewer. From a
>    concrete use-case perspective, when I or one of my analysts is evaluating
>    whether a merchant should be boarded with a bank or rejected based on risk,
>    it's certainly one of the details we look it. (I'm not sure it's
>    technically "registration data," but not sure if that matters.)
>    2. I object to using the RDS (or this group) to establish chains or a
>    hierarchy of responsibility as being outside of our scope and mandate.
>    (Chuck, maybe we can get a ruling on that?) I realize that there are
>    members of this group who believe that a complainant should always go to
>    the registrant first, then the host, and only the registrar as a last
>    resort (some believe never). But that's not how everyone feels. Others
>    believe it should be the payment processor first. Still others believe the
>    registrar should be the first point of contact for a complaint. Still
>    others believe there is no hierarchy and it's a case-by-case solution and
>    all facilitators are equally valid points of contact. My point is not to
>    get into an argument about who is right there (I and I'm sure many others
>    don't have the time, and many of us have discussed this elsewhere); I
>    simply don't think we should be using this group to try and resolve that
>    particular issue, or impose some sort of a structure on internet users,
>    because I think it's probably outside the scope of our mandate (and I will
>    strongly note that I don't think there's consensus on that issue).
>
> Chuck, if I'm wrong and it's inside the scope of our mandate to use the
> RDS to establish a structure about who a complainant should approach first,
> second, third, fourth, etc. let us know, but if it's in scope, that's going
> to be a somewhat different discussion. Again, my objective here isn't to
> launch another 100-email debate about who is right or wrong; my objective
> is to argue that a) the idea of including hosting information in the RDS
> seems like a pretty reasonable one, but b) doing that in order to impose
> rules on internet users on what complaint hierarchy they should follow is
> out of scope for our mandate.
>
>
> John Horton
> President and CEO, LegitScript
>
>
>
> *Follow* *Legit**Script*: LinkedIn
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>  |  Google+ <https://plus.google.com/112436813474708014933/posts>
>
>
>
>
>
> On Fri, Feb 24, 2017 at 4:35 AM, Volker Greimann <
> vgreimann at key-systems.net> wrote:
>
> So should we maybe include hosting details in the ultimate RDS? These
> would have to be supplied differently, but it would make sense if we want
> to establish chains of responsibility in the data.
>
>
>
>
> Am 20.02.2017 um 14:20 schrieb theo geurts:
>
> Good point Michele,
>
> RDS should be a facilitating here in the sense that reports end up at the
> correct party and yet give the reporter a logical natural flow in creating
> the report without creating confusion with different set of contacts.
>
> Theo
>
>
> On 20-2-2017 12:24, Michele Neylon - Blacknight wrote:
>
> Volker
>
>  From our perspective the frustration is when the client (registrant) has
> their details in whois and / or on the website and the complainant makes
> zero attempt to contact them. The first we hear about the alleged issues is
> when I get a 100 page takedown notice on my desk.
> So if they can at least attempt to contact the website operator then it
> makes our lives a lot easier.
> As the hosting provider we *should* have details of how to reach the site
> owner, but not always, as we also offer dedicated servers, colo etc., but
> we’ll know who the IPs are assigned to
>
> Regards
>
> Michele
>
>
> --
> Mr Michele Neylon
> Blacknight Solutions
> Hosting, Colocation & Domains
> https://www.blacknight.com/
> http://blacknight.blog/
> Intl. +353 (0) 59 9183072 <%2B353%20%280%29%2059%20%209183072>
> Direct Dial: +353 (0)59 9183090
> Personal blog: https://michele.blog/
> Some thoughts: https://ceo.hosting/
> -------------------------------
> Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty
> Road,Graiguecullen,Carlow,R93 X265,Ireland  Company No.: 370845
>
> On 20/02/2017, 11:21, "Volker Greimann" <vgreimann at key-systems.net> wrote:
>
>      Agreed. The question is who is next if the details are not available.
> If
>      it is content, the next port of call should be the host as the host
> has
>      the ability to remove said content and also bears certain legal
>      obligations in case of obvious violations while the registrar does
> not.
>           As the registrar may not even know the actual registrant, for
> example
>      for registrations under third party privacy services, it does not even
>      make sense to contact the registrar.
>           Best,
>           Volker
>                     Am 20.02.2017 um 12:08 schrieb Michele Neylon -
> Blacknight:
>      > Volker
>      >
>      > The key thing is the sequence.
>      > If the contact’s details are available either via whois OR on the
> website then they’re the first port of call.
>      >
>      > Regards
>      >
>      > Michele
>      >
>      >
>      > --
>      > Mr Michele Neylon
>      > Blacknight Solutions
>      > Hosting, Colocation & Domains
>      > https://www.blacknight.com/
>      > http://blacknight.blog/
>      > Intl. +353 (0) 59 9183072 <%2B353%20%280%29%2059%20%209183072>
>      > Direct Dial: +353 (0)59 9183090
>      > Personal blog: https://michele.blog/
>      > Some thoughts: https://ceo.hosting/
>      > -------------------------------
>      > Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business
> Park,Sleaty
>      > Road,Graiguecullen,Carlow,R93 X265,Ireland  Company No.: 370845
>      >
>      > On 20/02/2017, 10:46, "Volker Greimann" <vgreimann at key-systems.net>
> wrote:
>      >
>      >      Well, the registrant may not be the right contact in all cases,
>      >      especially if it comes down to subdomains. But yes, if the
> registrant is
>      >      known, then he should probably be contacted right after a
> known website
>      >      operator. But if the registrant is unknown, the next contact
> should be
>      >      the host as he is closer to the alleged violation than the
> registrar.
>      >
>      >      Best,
>      >
>      >      Volker
>      >
>      >
>      >
>      >
>      >      Am 20.02.2017 um 11:28 schrieb Michele Neylon - Blacknight:
>      >      > Volker
>      >      >
>      >      > Really?
>      >      > As a hosting provider I’d strongly disagree.
>      >      >
>      >      > If you’ve got a problem with content on a website you should
> contact the registrant first.
>      >      >
>      >      > Regards
>      >      >
>      >      > Michele
>      >      >
>      >      >
>      >      > --
>      >      > Mr Michele Neylon
>      >      > Blacknight Solutions
>      >      > Hosting, Colocation & Domains
>      >      > https://www.blacknight.com/
>      >      > http://blacknight.blog/
>      >      > Intl. +353 (0) 59 9183072
> <%2B353%20%280%29%2059%20%209183072>
>      >      > Direct Dial: +353 (0)59 9183090
>      >      > Personal blog: https://michele.blog/
>      >      > Some thoughts: https://ceo.hosting/
>      >      > -------------------------------
>      >      > Blacknight Internet Solutions Ltd, Unit 12A,Barrowside
> Business Park,Sleaty
>      >      > Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.:
> 370845
>      >      >
>      >      > On 20/02/2017, 09:54, "gnso-rds-pdp-wg-bounces at icann.org on
> behalf of Volker Greimann" <gnso-rds-pdp-wg-bounces at icann.org on behalf
> of vgreimann at key-systems.net> wrote:
>      >      >
>      >      >      When you say web site, it should be taken up with the
> web host not the
>      >      >      registrar as the registrant is not necessarily the
> correct content.
>      >      >
>      >      >      Problems with domain -> registrant
>      >      >
>      >      >      Problems with content -> Web host
>      >      >
>      >      >      Best,
>      >      >
>      >      >      Volker
>      >      >
>      >      >
>      >      >      Am 17.02.2017 um 20:49 schrieb Mark Svancarek via
> gnso-rds-pdp-wg:
>      >      >      > Counter example
>      >      >      > "Joe" has a  web site which is used to abuse my
> trademark.  I can't contact Joe because his thin data is incorrect or
> hidden (I don't know that Joe is actually Joe.).  I then contact the
> registrar.  They follow up with the privacy proxy service if needed.
> Hopefully all this happens quickly and the cease and desist message is
> actually delivered.
>      >      >      >
>      >      >      > In actual practice, there is a noteworthy difference
> in effectiveness if we have to go through the registrar, compared to us
> contacting directly.  If the registrar isn't responsive, then I may have to
> pressure ICANN to enforce the registrar contract, which has its own issues.
>      >      >      >
>      >      >      > In either case, your abuse of my trademark is
> probably a civil issue, so starting with law enforcement isn't a great
> option, even if they had the inclination and bandwidth to help out in a
> timely fashion.
>      >      >      >
>      >      >      > -----Original Message-----
>      >      >      > From: benny at nordreg.se [mailto:benny at nordreg.se]
>      >      >      > Sent: Friday, February 17, 2017 9:41 AM
>      >      >      > To: Mark Svancarek <marksv at microsoft.com>
>      >      >      > Cc: RDS PDP WG <gnso-rds-pdp-wg at icann.org>
>      >      >      > Subject: Re: [gnso-rds-pdp-wg] Dangers of public whois
>      >      >      >
>      >      >      > Let us take a simple example
>      >      >      >
>      >      >      > A phone number can you as the one it's registered on
> choose by yourself if it shall be published in the phone book, if you give
> the number to someone it's your choice as an individual! If the police want
> your number they will get without to much effort.
>      >      >      >
>      >      >      > So why on earth are we forcing registrants to give up
> this right to choose to whom they share that info?
>      >      >      >
>      >      >      > Forget what Whois are as we know it and come up with
> ideas how we can make a new system which takes reasonable interest of all
> sides here.
>      >      >      >
>      >      >      > The Status Quo hammering are not productive at all.
>      >      >      >
>      >      >      > RDS are meant to make change to the better!
>      >      >      >
>      >      >      >
>      >      >      > Sent from my iPhone
>      >      >      >
>      >      >      >> On 17 Feb 2017, at 18:28, Mark Svancarek <
> marksv at microsoft.com> wrote:
>      >      >      >>
>      >      >      >> Spam and DDOS will always be with us, and the need
> to mitigate them does not eliminate the need to have public data.  It seems
> orthogonal to me.
>      >      >      >>
>      >      >      >>
>      >      >      >>
>      >      >      >> -----Original Message-----
>      >      >      >> From: gnso-rds-pdp-wg-bounces at icann.org
>      >      >      >> [mailto:gnso-rds-pdp-wg-bounces at icann.org] On
> Behalf Of
>      >      >      >> benny at nordreg.se
>      >      >      >> Sent: Friday, February 17, 2017 8:25 AM
>      >      >      >> To: RDS PDP WG <gnso-rds-pdp-wg at icann.org>
>      >      >      >> Subject: Re: [gnso-rds-pdp-wg] Dangers of public
> whois
>      >      >      >>
>      >      >      >> Another post about the problems with public whois
>      >      >      >>
>      >      >      >> How anyone here can still defend this abuse of info
> as a the best system I have serious problems understanding.
>      >      >      >>
>      >      >      >> http://domainnamewire.com/
> 2017/02/16/control-block-sms-spam-robocallin
>      >      >      >> g-based-whois-info/
>      >      >      >>
>      >      >      >>
>      >      >      >> --
>      >      >      >> Med vänliga hälsningar / Kind Regards / Med vennlig
> hilsen
>      >      >      >>
>      >      >      >> Benny Samuelsen
>      >      >      >> Registry Manager - Domainexpert
>      >      >      >>
>      >      >      >> Nordreg AB - ICANN accredited registrar
>      >      >      >> IANA-ID: 638
>      >      >      >> Phone: +46.42197080
>      >      >      >> Direct: +47.32260201
>      >      >      >> Mobile: +47.40410200
>      >      >      >>
>      >      >      >>> On 17 Feb 2017, at 14:55, Michele Neylon -
> Blacknight <michele at blacknight.com> wrote:
>      >      >      >>>
>      >      >      >>> Allison
>      >      >      >>>
>      >      >      >>> As others have said, if you have an issue please
> report it to ICANN,
>      >      >      >>> law enforcement, consumer protection etc., Some of
> us take our obligations very seriously and lumping all registrars and
> providers into one big bucket isn't very helpful for constructive dialogue.
>      >      >      >>> We get a number of whois complaints from ICANN
> every year and we investigate each and every one of them. In some cases
> it's very obvious that the details provided are bogus, but in others it's
> not and we have to spend time energy and effort going back and forth with
> our client and ICANN to resolve it. Sometimes this leads to domains being
> suspended or deleted, sometimes the whois gets updated, sometimes the
> complaint is denied. But each complaint is handled on its merits.
>      >      >      >>>
>      >      >      >>> We also have a whois privacy service. It is NOT a
> fake address. You can check it in the Irish company office:
>      >      >      >>> https://search.cro.ie/company/
> CompanyDetails.aspx?id=480317&type=C
>      >      >      >>>
>      >      >      >>> Now you may not like that people and organisations
> choose to obfuscate their contact details via services like that one, but
> that's a different issue entirely. I also personally have correspondence
> addresses in the US, mainland UK and a couple in Northern Ireland. I don't
> live at any of them, but you can send me physical mail and I will get it.
> You could argue that the address is "fake", but as I can get mail to it I'd
> suspect that in many cases it'd be considered valid.
>      >      >      >>>
>      >      >      >>> Regards
>      >      >      >>>
>      >      >      >>> Michele
>      >      >      >>>
>      >      >      >>> --
>      >      >      >>> Mr Michele Neylon
>      >      >      >>> Blacknight Solutions
>      >      >      >>> Hosting, Colocation & Domains
>      >      >      >>> https://www.blacknight.com/
>      >      >      >>> http://blacknight.blog/
>      >      >      >>> Intl. +353 (0) 59 9183072
> <%2B353%20%280%29%2059%20%209183072>
>      >      >      >>> Direct Dial: +353 (0)59 9183090
>      >      >      >>> Personal blog: https://michele.blog/
>      >      >      >>> Some thoughts: https://ceo.hosting/
>      >      >      >>> -------------------------------
>      >      >      >>> Blacknight Internet Solutions Ltd, Unit
> 12A,Barrowside Business
>      >      >      >>> Park,Sleaty
>      >      >      >>> Road,Graiguecullen,Carlow,R93 X265,Ireland  Company
> No.: 370845
>      >      >      >>> _______________________________________________
>      >      >      >>> gnso-rds-pdp-wg mailing list
>      >      >      >>> gnso-rds-pdp-wg at icann.org
>      >      >      >>> https://mm.icann.org/mailman/
> listinfo/gnso-rds-pdp-wg
>      >      >      >> _______________________________________________
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>      >      >      --
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>      >      >
>      >      >      Volker A. Greimann
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>      >      Key-Systems GmbH
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>      >      www.twitter.com/key_systems
>      >
>      >      CEO: Alexander Siffrin
>      >      Registration No.: HR B 18835 - Saarbruecken
>      >      V.A.T. ID.: DE211006534
>      >
>      >      Member of the KEYDRIVE GROUP
>      >      www.keydrive.lu
>      >
>      >      This e-mail and its attachments is intended only for the
> person to whom it is addressed. Furthermore it is not permitted to publish
> any content of this email. You must not use, disclose, copy, print or rely
> on this e-mail. If an addressing or transmission error has misdirected this
> e-mail, kindly notify the author by replying to this e-mail or contacting
> us by telephone.
>      >
>      >
>      >
>      >
>      >
>           --
>      Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
>           Mit freundlichen Grüßen,
>           Volker A. Greimann
>      - Rechtsabteilung -
>           Key-Systems GmbH
>      Im Oberen Werk 1
>      66386 St. Ingbert
>      Tel.: +49 (0) 6894 - 9396 901
>      Fax.: +49 (0) 6894 - 9396 851
>      Email: vgreimann at key-systems.net
>           Web: www.key-systems.net / www.RRPproxy.net
>      www.domaindiscount24.com / www.BrandShelter.com
>           Folgen Sie uns bei Twitter oder werden Sie unser Fan bei
> Facebook:
>      www.facebook.com/KeySystems
>      www.twitter.com/key_systems
>           Geschäftsführer: Alexander Siffrin
>      Handelsregister Nr.: HR B 18835 - Saarbruecken
>      Umsatzsteuer ID.: DE211006534
>           Member of the KEYDRIVE GROUP
>      www.keydrive.lu
>           Der Inhalt dieser Nachricht ist vertraulich und nur für den
> angegebenen Empfänger bestimmt. Jede Form der Kenntnisgabe,
> Veröffentlichung oder Weitergabe an Dritte durch den Empfänger ist
> unzulässig. Sollte diese Nachricht nicht für Sie bestimmt sein, so bitten
> wir Sie, sich mit uns per E-Mail oder telefonisch in Verbindung zu setzen.
>           --------------------------------------------
>           Should you have any further questions, please do not hesitate to
> contact us.
>           Best regards,
>           Volker A. Greimann
>      - legal department -
>           Key-Systems GmbH
>      Im Oberen Werk 1
>      66386 St. Ingbert
>      Tel.: +49 (0) 6894 - 9396 901
>      Fax.: +49 (0) 6894 - 9396 851
>      Email: vgreimann at key-systems.net
>           Web: www.key-systems.net / www.RRPproxy.net
>      www.domaindiscount24.com / www.BrandShelter.com
>           Follow us on Twitter or join our fan community on Facebook and
> stay updated:
>      www.facebook.com/KeySystems
>      www.twitter.com/key_systems
>           CEO: Alexander Siffrin
>      Registration No.: HR B 18835 - Saarbruecken
>      V.A.T. ID.: DE211006534
>           Member of the KEYDRIVE GROUP
>      www.keydrive.lu
>           This e-mail and its attachments is intended only for the person
> to whom it is addressed. Furthermore it is not permitted to publish any
> content of this email. You must not use, disclose, copy, print or rely on
> this e-mail. If an addressing or transmission error has misdirected this
> e-mail, kindly notify the author by replying to this e-mail or contacting
> us by telephone.
>
> _______________________________________________
> gnso-rds-pdp-wg mailing list
> gnso-rds-pdp-wg at icann.org
> https://mm.icann.org/mailman/listinfo/gnso-rds-pdp-wg
>
>
>
>
> --
> Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
>
> Mit freundlichen Grüßen,
>
> Volker A. Greimann
> - Rechtsabteilung -
>
> Key-Systems GmbH
> Im Oberen Werk 1
> 66386 St. Ingbert
> Tel.: +49 (0) 6894 - 9396 901
> Fax.: +49 (0) 6894 - 9396 851
> Email: vgreimann at key-systems.net
>
> Web: www.key-systems.net / www.RRPproxy.net
> www.domaindiscount24.com / www.BrandShelter.com
>
> Folgen Sie uns bei Twitter oder werden Sie unser Fan bei Facebook:
> www.facebook.com/KeySystems
> www.twitter.com/key_systems
>
> Geschäftsführer: Alexander Siffrin
> Handelsregister Nr.: HR B 18835 - Saarbruecken
> Umsatzsteuer ID.: DE211006534
>
> Member of the KEYDRIVE GROUP
> www.keydrive.lu
>
> Der Inhalt dieser Nachricht ist vertraulich und nur für den angegebenen
> Empfänger bestimmt. Jede Form der Kenntnisgabe, Veröffentlichung oder
> Weitergabe an Dritte durch den Empfänger ist unzulässig. Sollte diese
> Nachricht nicht für Sie bestimmt sein, so bitten wir Sie, sich mit uns per
> E-Mail oder telefonisch in Verbindung zu setzen.
>
> --------------------------------------------
>
> Should you have any further questions, please do not hesitate to contact
> us.
>
> Best regards,
>
> Volker A. Greimann
> - legal department -
>
> Key-Systems GmbH
> Im Oberen Werk 1
> 66386 St. Ingbert
> Tel.: +49 (0) 6894 - 9396 901
> Fax.: +49 (0) 6894 - 9396 851
> Email: vgreimann at key-systems.net
>
> Web: www.key-systems.net / www.RRPproxy.net
> www.domaindiscount24.com / www.BrandShelter.com
>
> Follow us on Twitter or join our fan community on Facebook and stay
> updated:
> www.facebook.com/KeySystems
> www.twitter.com/key_systems
>
> CEO: Alexander Siffrin
> Registration No.: HR B 18835 - Saarbruecken
> V.A.T. ID.: DE211006534
>
> Member of the KEYDRIVE GROUP
> www.keydrive.lu
>
> This e-mail and its attachments is intended only for the person to whom it
> is addressed. Furthermore it is not permitted to publish any content of
> this email. You must not use, disclose, copy, print or rely on this e-mail.
> If an addressing or transmission error has misdirected this e-mail, kindly
> notify the author by replying to this e-mail or contacting us by telephone.
>
>
>
> _______________________________________________
> gnso-rds-pdp-wg mailing list
> gnso-rds-pdp-wg at icann.org
> https://mm.icann.org/mailman/listinfo/gnso-rds-pdp-wg
>
>
>
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