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<div class="WordSection1">
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Dear TPR WG members,<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please find below the notes and action items from today’s meeting.<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The next meeting will be on
<b>Tuesday, 21 February 2023 at 16:00 UTC.</b><o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best regards,<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 1.0pt 0in">
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Emily, Julie, Berry, and Caitlin<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</div>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ACTION ITEMS/HOMEWORK:<o:p></o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Actions from Meeting on 14 February: None identified.<o:p></o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Notes:<o:p></o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Transfer Policy Review - Meeting #80<o:p></o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Proposed Agenda<o:p></o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">14 February 2023<o:p></o:p></span></b></p>
<p class="MsoPlainText"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <o:p></o:p></span></b></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">1. Roll Call & SOI updates<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l6 level1 lfo9"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">See
<a href="https://community.icann.org/pages/viewpage.action?pageId=162890286">Steinar Grøtterød SOI</a>.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">2. Welcome and Chair Updates</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Starting our Phase 2 discussions this week and circle back to our Phase 1b discussions next meeting.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">As we move into Phase 2 we’ll send out a request for early input on the charter questions to all the SOs and ACS; we’ll be sending that
to you for review.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Update from Steinar/ALAC: Circulated to the CPWG the proposal from Rick on having a shorter TTL for registries – lively discussion but no
consensus.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">3. Introduction to Phase 2 topics: Transfer Emergency Action Contact (TEAC), Transfer Dispute Resolution Policy (TDRP), and Fast Undo – see the attached slides.<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For more reading on the TEAC, please see page 33 of the Final Issue Report:
<a href="https://gnso.icann.org/sites/default/files/file/field-file-attach/final-issue-report-pdp-transfer-policy-review-12jan21-en.pdf">
https://gnso.icann.org/sites/default/files/file/field-file-attach/final-issue-report-pdp-transfer-policy-review-12jan21-en.pdf</a>.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">For details about the ETRP proposal, see pages 49-54 here:
<a href="https://gnso.icann.org/sites/default/files/filefield_12531/irtp-b-initial-report-29may10-en.pdf">
https://gnso.icann.org/sites/default/files/filefield_12531/irtp-b-initial-report-29may10-en.pdf</a>.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">See also: Public comments on the IRTP-B Initial Report. You can find the comments here:
<a href="https://forum.icann.org/lists/irtp-b-initial-report/">https://forum.icann.org/lists/irtp-b-initial-report/</a> <o:p></o:p></span></li></ul>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">4. Time permitting, begin discussion of fast undo -- what is different since the rejection of the Expedited Transfer Reverse Policy (ETRP) proposal?<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">See TDRP decisions at:
<a href="https://www.adndrc.org/decisions/tdrp">https://www.adndrc.org/decisions/tdrp</a> and
<a href="https://www.adrforum.com/domain-dispute/search-decisions">https://www.adrforum.com/domain-dispute/search-decisions</a>
<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Discussion</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Useful to discuss some type of rollback.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Think we should look at the TEAC process first and the changes that might be required, then look at the dispute process, followed by the
undo feature.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It is a question whether the recommendations we have established in Phase 1a - in particular the proposed security improvement, will make
the ETRP less complexed.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Wonder if we'll need a fast-undo separate from the TDRP... depends on what the TDRP looks like -- do like my idea of figuring out the components
of any dispute process and then thinking about how to put it all together.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It is difficult to create a policy to solve a problem when we don’t know what the problem is.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">So do we need two timeframes (fast undo and normal undo) or do we need one process that lets us indicate urgency (as you just said)?<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Move into a discussion of pain points relating to the TEAC.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Discussion of Pain Points Relating to the TEAC</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Not much data, easy to game.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Since TEAC contacts are via phone hard for registries to capture timelines.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I do think some type of expedited transfer issue channel is needed, but not the current version of TEAC.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">If this mechanism is going to be maintained ICANN could provide a list of authoritative contacts to the registries.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">What does the group think about the idea of making a list of components for a transfer undo process, which we can then turn into a policy?
Does that seem like a useful path? am I getting ahead of myself since we decided to look at the TEAC first?<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Re data: We found that it is not something ICANN org tracks – when the TEAC is being used. But there is a summary of inputs, including
answers to survey questions, that is in the Policy Status Report.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Initial thought is that unless there is a new concept that can be raised to possibly solve the known issues in principle, then it may not
be worth-while embarking on that.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">What is the problem we are targeting – is it hijacking for the purpose of abuse?<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">When you are looking at the dispute mechanism you are trying to correct something that occurred erroneously for whatever reason – maybe
there are specific paths for why that occurred.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We should have a way to address a transfer that occurred because the bad actor accessed the RNH's account or email and did the transfer.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">See various scenarios involving high-value names, including fake court orders.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">i’m just reacting to this frequent use of “hijack” in the discussion. I understand that it’s a transfer dispute. the reason doesn’t matter.
the complicating factor is whether or not there’s an urgency factor, which only the RNH can answer I would think. or am I oversimplifying?<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It’s broader than hijacking – it’s about any transfer that shouldn’t have occurred.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It doesn’t matter why the dispute over the transfer is occurring, just whether it’s urgent or not.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We should start by looking at the concerns that came in from the public comment period.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Once we work through the TEAC and TDRP we may eliminate the need for a roll back, or identify a gap where it is needed.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">One of the intention of including the proposal from IRTP (ETRP) and comments is to have that information in the background. If it’s useful
to clarify the points previously raised we can do that, but it is meant as background information.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The TEAC came out of IRTP Part B, the same one that considered and rejected the ETRP. The group was looking at these things as part of a
dispute process.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Charter Questions:<o:p></o:p></span></u></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Is
<b>additional data </b>needed to support evaluation of the effectiveness of the TEAC?<o:p></o:p></span></i></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Helpful for the WG to consider what, if any, data might be available.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Is there merit to concerns that the requirement disproportionately impacts certain registrars, namely: <o:p></o:p></span></i></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Registrars located in regions
<b>outside of the Americas and Europe</b>?<o:p></o:p></span></i></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><b><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Small and medium-sized registrars</span></i></b><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">, which may not
have a sufficiently large team to have 24x7 staff coverage with the necessary competency?<o:p></o:p></span></i></li></ul>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Registrars in countries
<b>where English is not the primary language</b>?<o:p></o:p></span></i></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">To what extent should the
<b>4-hour time frame be revisited </b>in light of these concerns? Are there alternative means to address the underlying concerns other than adjusting the time frame? <o:p></o:p></span></i></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Discussion</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Need to consider guidance for responsiveness and what is a reasonable period of time.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">There is a lack of window of when this should be done – maybe that should be bounded.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The 4-hour window is a loop hole to do damage.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">So we should consider if the timeframes achieve what we want to achieve.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Have seen hijacks timed to occur at the start of a holiday to take advantage of the timeframe when no one might notice.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Would a longer response time result in fewer problems? Not sure, but open to discussions.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Important to think about the degree of impact – does it have to be a complete reversal of ownership; think there are degrees of transfer
and criticality. Something to consider with timelines.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Is additional guidance needed to define a “<b>reasonable period of time</b>” after which registrars should be expected to use a standard dispute resolution process?<o:p></o:p></span></i></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Discussion</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Impact defines reasonable – could be an hour, could be 10 days. It depends.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">If someone doesn’t notice the transfer, seems like the TEAC might not be appropriate.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Do think the policy should be changed to include a notification to the registrar.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The TEAC isn’t a dispute mechanism, it's a point of contact -- so I think we need one policy (not two) which contains emergency and non-emergency
requirements.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">It feels like the requests for disclosure process in the EPDP with two sections (urgent and not urgent).<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">May need guidance on what might be an emergency.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">If it is an emergency, need to define “reasonable” and “actionable.”<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Do
<b>telephone communications provide a sufficient “paper trail” </b>for registrars who may later wish to request a transfer “undo” based on failure by a TEAC to respond? <o:p></o:p></span></i></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoPlainText"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Discussion</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Should the requirement for communication by phone be eliminated?<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">May have seemed like phone was the quickest method of communication, but not the best for an audit trail.<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Does the communication have to be specified?<o:p></o:p></span></li><li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Issues of accuracy and privacy – phone numbers often are wrong and due to privacy we can’t monitor those calls.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Several factors make a Registry Operator’s obligation to “undo” a transfer under Section 6.4 of the Transfer Policy challenging – are updates needed?<o:p></o:p></span></i></p>
<p class="MsoPlainText"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">To what extent are changes to the policy needed to address these concerns? Are there other
<b>pain points for Registry Operators that need to be considered </b>in the review of the policy in this regard?<o:p></o:p></span></i></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Discussion</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoPlainText" style="mso-list:l2 level1 lfo6"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">These charter questions are fairly specific, but can be helpful to take a broader view of what problems we are trying to solve. Helpful
to find the pain points.<o:p></o:p></span></li></ul>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">5. AOB<o:p></o:p></span></p>
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