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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Hi Sarah and TPR WG,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you very much for drafting this message, which we will pass along to Holida and her team. Before we do that though, is there anything else that other Working Group members would like to
add or ask of Compliance regarding the metrics they shared? If so, please reply to this thread by EOD Friday (8 December).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#080707">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#080707">Christian, Caitlin, Berry and Julie</span><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">GNSO-TPR <gnso-tpr-bounces@icann.org> on behalf of Sarah Wyld <swyld@tucows.com><br>
<b>Organization: </b>Tucows<br>
<b>Date: </b>Tuesday, December 5, 2023 at 8:48 AM<br>
<b>To: </b>"gnso-tpr@icann.org" <gnso-tpr@icann.org><br>
<b>Subject: </b>[GNSO-TPR] Compliance stats<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Hi Holida and team, thanks for providing the transfer complaint stats that we reviewed on today's call.
<br>
<br>
I'd like to understand how many complaints there were about unauthorized (a) inter-registrar transfers and (b) ownership updates (COR).<br>
<br>
Ideally I'd like to know the total number of complaints (for each) and then also the number that are determined by the Compliance team to be valid and so are sent through to the registrar, and then also the outcome (e.g. maybe the complaint turned out to be
invalid after discussion with the registrar, as Theo described on the call). <br>
<br>
Also the rate of complaints should be contextualized, but (as mentioned) I'm not sure what is the most relevant context. Is it the # of complaints in other categories, or is it the # of transfer-related complaints, or is it the # of registrar transfers (so
e.g. we could say that x% of all transfers involve a Compliance complaint)? I would appreciate your expertise and the group's input on that.
</span><o:p></o:p></p>
<p><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">Thanks, </span>
<o:p></o:p></p>
<p><o:p> </o:p></p>
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<p><b>Sarah Wyld, CIPP/E</b><br>
<br>
Policy & Privacy Manager<br>
Pronouns: she/they <br>
<br>
<a href="mailto:swyld@tucows.com">swyld@tucows.com</a> <o:p></o:p></p>
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<p class="MsoNormal">On 2023-11-30 6:32 p.m., Christian Wheeler wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black">Dear TPR WG members,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Please find below the proposed agenda for our next call, taking place on Tuesday, 05 December 2023 at 16:00 UTC.
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><br>
We will be joined by Holida Yanik of ICANN Contractual Compliance, who will kindly be providing an overview of Compliance’s Transfer complaint metrics (attached for your reference). We highly recommend that you review this data prior to the call and come prepared
with any questions.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Thank you and we look forward to seeing you all virtually.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Kind regards,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Christian, Caitlin, Berry, and Julie</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">----------</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:black">Transfer Policy Review - Meeting #110</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:black">Proposed Agenda</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:black">05 December 2023</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">1. Welcome and Chair updates</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><br>
2. Transfer complaint metrics with ICANN Contractual Compliance<br>
<br>
3. Recap of revised COR Process<br>
<br>
4. Discussion of additional security measures<br>
<br>
5. AOB</span><o:p></o:p></p>
<p class="MsoNormal"><br>
<br>
<o:p></o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>GNSO-TPR mailing list<o:p></o:p></pre>
<pre><a href="mailto:GNSO-TPR@icann.org">GNSO-TPR@icann.org</a><o:p></o:p></pre>
<pre><a href="https://mm.icann.org/mailman/listinfo/gnso-tpr">https://mm.icann.org/mailman/listinfo/gnso-tpr</a><o:p></o:p></pre>
<pre>--_004_E1806E9F75054987B518E12E19EFF5E<o:p></o:p></pre>
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