[ICANN-CSC] PTI's December 2016 report to the CSC

[Elise Gerich]

Hello,

Attached is the performance report from PTI for the month of December 2016.  PTI met the overall service level agreement 99.4% of the time and the exception of targets missed are described in the related narrative within the report.  

I look forward to reviewing this report with you on the monthly call, Jan 16, 2017.

Happy New Year,

--Elise


Elise Gerich 
President | PTI
12025 Waterfront Drive | Suite 300
Los Angeles, CA 90094
+1-310-463-1108
 


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