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<p class="MsoNormal"><span lang="EN-US">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please find included the draft agenda for the upcoming CSC meeting 54, 20 October 2021, 10.00 – 11.00 UTC.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bart<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Customer Standing Committee (CSC) Meeting 54<o:p></o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center">20 October 2021 @ 10.00 – 11.00 UTC
<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Draft Agenda <o:p>
</o:p></b></p>
<p class="MsoNormal" style="text-align:justify"><b><span style="color:black"><o:p> </o:p></span></b></p>
<p class="MsoListParagraph" style="margin-left:0cm;text-align:justify"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></b></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:-18.0pt;mso-list:l0 level1 lfo1">
<b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Welcome & Roll Call<o:p></o:p></span></b></li></ol>
<p class="MsoListParagraph" style="margin-left:18.0pt"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<ol style="margin-top:0cm" start="2" type="1">
<li class="MsoListParagraph" style="margin-left:-18.0pt;mso-list:l0 level1 lfo1">
<b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Action items<o:p></o:p></span></b></li></ol>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
<tbody>
<tr>
<td width="623" colspan="3" valign="top" style="width:467.5pt;border:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Action Items<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="141" valign="top" style="width:106.1pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 01 53 2021<o:p></o:p></span></p>
</td>
<td width="369" valign="top" style="width:276.4pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">CSC member (Brett Carr) to approve CSC August Findings on-line</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Completed<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="141" valign="top" style="width:106.1pt;border:solid windowtext 1.0pt;border-top:none;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 02 53 2021</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="369" valign="top" style="width:276.4pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">CSC member (Brett Carr) to appoint CSC liaison to the Efectiveness review team on-line.</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">
</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Completed</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="141" valign="top" style="width:106.1pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US">Action item 03 53 2021<o:p></o:p></span></p>
</td>
<td width="369" valign="top" style="width:276.4pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal" style="text-align:justify"><b><span lang="EN-US">Secretariat to update slides for possible presentation to RySG.
</span></b><b><span lang="EN-US" style="color:black"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Completed
<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="141" valign="top" style="width:106.1pt;border:solid windowtext 1.0pt;border-top:none;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 04 53 2021</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="369" valign="top" style="width:276.4pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Gaurav to check and inform CSC if meeting with gTLD operators is anticipated during ICANN72</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Completed
</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><b><span lang="EN-US" style="color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:black"><o:p> </o:p></span></b></p>
<ol style="margin-top:0cm" start="3" type="1">
<li class="MsoListParagraph" style="margin-left:-18.0pt;mso-list:l0 level1 lfo1">
<b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Performance IANA Naming Function August 2021</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></li></ol>
<ol style="margin-top:0cm" start="1" type="a">
<li class="MsoListParagraph" style="color:black;mso-list:l2 level1 lfo2"><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">PTI report to CSC  September  2021.<o:p></o:p></span></i></b></li></ol>
<p class="MsoListParagraph" style="margin-left:72.0pt"><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></i></b></p>
<ol style="margin-top:0cm" start="2" type="a">
<li class="MsoListParagraph" style="color:black;mso-list:l2 level1 lfo2"><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">CSC Findings PTI Performance September 2021.<o:p></o:p></span></i></b></li></ol>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="4" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l0 level1 lfo1"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">CSC Effectiveness Review Process: what to expect?
<o:p></o:p></span></b></li></ol>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="5" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l0 level1 lfo1"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Next Meetings<o:p></o:p></span></b></li></ol>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 55, 17 November 2021, 18.00-19.00 UTC, invite PTI Board<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 56, 15 December 2021, 02.00-03.00 UTC<o:p></o:p></span></li></ul>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="6" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l0 level1 lfo1"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">AOB</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></li></ol>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<ol style="margin-top:0cm" start="7" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l0 level1 lfo1"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Adjourn</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></li></ol>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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