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<p class="MsoNormal"><span lang="EN-US">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please find included the agenda for the upcoming CSC meeting.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bart<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Customer Standing Committee (CSC) Meeting 55<o:p></o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center">17 November 2021 @ 18.00 – 19.<span lang="EN-US">3</span>0 UTC
<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Draft Agenda <o:p>
</o:p></b></p>
<p class="MsoNormal" style="text-align:justify"><b><span style="color:black"><o:p> </o:p></span></b></p>
<p class="MsoListParagraph" style="margin-left:0cm;text-align:justify"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><i>Special meeting<o:p></o:p></i></b></p>
<p class="MsoNormal"><b>1. Welcome to CSC and Review Team<o:p></o:p></b></p>
<p class="MsoNormal"><b>2. CSC Effectiveness: kick-off review <o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b><i>Regular CSC meeting<o:p></o:p></i></b></p>
<p class="MsoNormal"><b>1. Roll Call <o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>2. Action Items<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
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<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Action Items<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 01 54 2021<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Action 01 54 2021: Online adoption Findings Report</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
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<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Completed<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 02 54 2021</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">PTI to provide overview and explanation of SLAs/Thresholds at December meeting</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">For later date
</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span lang="EN-US">Action item 03 54 2021<o:p></o:p></span></p>
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<p class="MsoNormal" style="text-align:justify"><b><span lang="EN-US">Secretariat to invite RT at CSC meeting November
</span></b><b><span lang="EN-US" style="color:black">meeting<o:p></o:p></span></b></p>
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<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Completed
<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 04 54 2021</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Secretariat to include discusson survey results in agenda February and/or March 2022 meeting</span></b><b><span lang="EN-US" style="color:black"><o:p></o:p></span></b></p>
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<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">For later date</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span lang="EN-US">Action item 05 54 2021<o:p></o:p></span></p>
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<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">If feasible, PTI to provide response to question % of customers served in a particular year</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">.<o:p></o:p></span></p>
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<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ongoing<o:p></o:p></span></b></p>
</td>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:black">3. Performance IANA Naming Function October 2021</span></b><b><o:p></o:p></b></p>
<ol style="margin-top:0cm" start="1" type="a">
<li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l0 level1 lfo1">
<b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">PTI report to CSC October 2021<o:p></o:p></span></i></b></li><li class="MsoListParagraph" style="color:black;margin-left:0cm;mso-list:l0 level1 lfo1">
<b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">CSC Findings PTI Performance October 2021<o:p></o:p></span></i></b></li></ol>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">4. Relevant ICANN72 related meetings<o:p></o:p></span></b></p>
<ol style="margin-top:0cm" start="1" type="a">
<li class="MsoNoSpacing" style="mso-list:l2 level1 lfo2"><b><i><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Report back on the update to the RySG<o:p></o:p></span></i></b></li><li class="MsoNoSpacing" style="mso-list:l2 level1 lfo2"><b><i><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Other updates?<o:p></o:p></span></i></b></li></ol>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">5.Next Meetings<o:p></o:p></span></b></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 56,
<b>15 December 2021, 01.30-03.00 UTC</b>, invite PTI Board (Note the duration of the meeting has been extended to 90 minutes!!)
<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 57,
<b>19 January 2022, 10.00-11.00 UTC</b> (If necessary, follow-up with Effectiveness RT)<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 58,
<b>16 February 2022, 18.00-19.00 UTC</b><o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l1 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 59,
<b>16 March 2022, 02.00-03.00 UTC</b> (Chair/Vice-Chair Election)<o:p></o:p></span></li></ul>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">6. AOB</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">7. Adjourn</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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