<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:12.0pt;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='color:black'>Hello CSC team!</span><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal style='caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'> </span><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal style='caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'>I am writing to remind the group that our Annual Customer Engagement Survey will close on November 24<sup>th</sup><span class=apple-converted-space> </span>2022! You should have received a reminder from Tracey Croft at Echo Research, our survey vendor, that contains your unique link to participate.<span class=apple-converted-space> </span></span><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal style='caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'> </span><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal style='caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'>We would love to hear your feedback on our engagement efforts both from the previous year but also know your preference now that travel restrictions have eased.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:black'>Let me know if you have any questions!</span><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal style='caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'> </span><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal style='caret-color: rgb(0, 0, 0);font-variant-caps: normal;orphans: auto;text-align:start;widows: auto;-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><span style='color:black'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> </span><span style='font-size:13.5pt;color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Marilia Hirano<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Director, IANA Strategic Programs<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Internet Corporation for Assigned Names and Numbers (ICANN)<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'><a href="http://www.icann.org" title="http://www.icann.org/"><span style='color:#0563C1'>www.icann.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Email:<span class=apple-converted-space> </span><a href="mailto:marilia.hirano@iana.org" title="mailto:marilia.hirano@iana.org"><span style='color:#0563C1'>marilia.hirano@iana.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Phone: +1 (310) 804-3549<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p></div></body></html>