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<p class="MsoNormal">Hi Brett,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m working on getting those details.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:black">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Amy Creamer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Director of Operations<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">1-424-537-8917 </span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:12.0pt;color:black">From:
</span></b><span lang="EN-GB" style="font-size:12.0pt;color:black">"Carr, Brett" <brettudp@amazon.co.uk><br>
<b>Date: </b>Tuesday, February 21, 2023 at 11:08<br>
<b>To: </b>Amy Creamer <amy.creamer@iana.org>, "icann-csc@icann.org" <icann-csc@icann.org><br>
<b>Subject: </b>[Ext] Re: [ICANN-CSC] Revision to note within PTI Performance Report January 2023<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB">Thanks Amy,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> Perhaps in tommorows meeting you could talk a little about the resilience and capacity improvements that have been made to whois.iana.org<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Brett<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB">Brett Carr<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">System Development Manager UK-DNS.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">ICANN-CSC <icann-csc-bounces@icann.org> on behalf of Amy Creamer via ICANN-CSC <icann-csc@icann.org><br>
<b>Reply to: </b>Amy Creamer <amy.creamer@iana.org><br>
<b>Date: </b>Tuesday, 14 February 2023 at 16:45<br>
<b>To: </b>"icann-csc@icann.org" <icann-csc@icann.org><br>
<b>Subject: </b>[EXTERNAL] [ICANN-CSC] Revision to note within PTI Performance Report January 2023<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><strong><span style="font-family:"Calibri",sans-serif;color:black;background:#FFFF99">CAUTION</span></strong><span style="color:black;background:#FFFF99">: This email originated from outside of the organization. Do not click links or open attachments unless
you can confirm the sender and know the content is safe.</span><o:p></o:p></p>
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<p class="MsoNormal">Dear CSC,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We revised the explanation regarding the missed SLA within the PTI Performance Report for January 2023. This is the only change and the new version is attached.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:black">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Amy Creamer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Director of Operations, IANA Services<o:p></o:p></span></p>
<p class="MsoNormal">Email: <span style="color:black"><a href="mailto:amy.creamer@iana.org">amy.creamer@iana.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Phone: +1-424-537-8917 </span><o:p></o:p></p>
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Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, R.C.S. Luxembourg B186284
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Amazon Web Services EMEA Sarl, UK Branch, 1 Principal Place, Worship Street, London, EC2A 2FA, United Kingdom, registered in England and Wales, UK Establishment No. BR019315
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