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<p class="MsoNormal"><span lang="EN-US" style="color:black">Dear all,</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Please find included the note of the last meeting,</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Kind regards,</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Bart</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">-------- <span class="apple-converted-space"> </span></span><span style="color:black"><o:p></o:p></span></p>
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<b><span style="color:black">Customer Standing Committee (CSC) Meeting 6</span></b><b><span lang="EN-US" style="color:black">8</span></b><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">22 February 2022</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">10.00 - 11.00 UTC</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<b><span style="color:black">Agenda</span></b><span class="apple-converted-space"><b><span lang="EN-US" style="color:black"> </span></b></span><b><span lang="EN-US" style="color:black">and Notes</span></b><span style="color:black"><o:p></o:p></span></p>
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<b><span style="color:black"> </span></b><span style="color:black"><o:p></o:p></span></p>
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<b><span style="color:black">1. Welcome & Roll Call</span></b><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Meeting is quorate</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Apologies Holly</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<b><span style="color:black">2. Action Items</span></b><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 01 67 2022</span><o:p></o:p></p>
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<p class="MsoNormal" style="text-align:justify"><b><span lang="EN-US" style="color:black">Staff to circulate Findings November to CSC for approval</span></b><o:p></o:p></p>
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<p class="MsoListParagraph" style="margin:0cm"><b><span lang="EN-CA" style="color:black">Completed</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Action item 02 66 2022</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US">Brett, Frederico and staff to prepare table top exercise and inform CSC on progress at next meeting</span></b><o:p></o:p></p>
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<p class="MsoListParagraph" style="margin:0cm"><b><span lang="EN-CA">Completed</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 03 66 2022</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US">Amy to check with Marilia if results IANA survey can be presented during meeting 68</span></b><o:p></o:p></p>
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<p class="MsoListParagraph" style="margin:0cm"><b><span lang="EN-CA">Completed, see item 4.</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Action item 03 65 2022</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US">Staff to schedule Table Top exercise RAP for future meeting</span></b><o:p></o:p></p>
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<p class="MsoListParagraph" style="margin:0cm"><b><span lang="EN-CA">Pending, March meeting (in person),</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 06 65 2022</span><o:p></o:p></p>
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<p class="MsoNoSpacing" style="margin:0cm"><b><span lang="EN-US" style="color:black">Staff to organize session discussing the results of IANA survey March/April meeting</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:black"> </span></b><o:p></o:p></p>
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<p class="MsoListParagraph" style="margin:0cm"><b><span lang="EN-CA" style="color:black">Completed see action item 03 67 and agenda item 4</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">All Actions completed</span><span style="color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">3.<span class="apple-converted-space"> </span></span><span style="color:black">Performance IANA Naming Function<span class="apple-converted-space"> </span></span></b><b><span lang="EN-US" style="color:black">January</span><span class="apple-converted-space"><span style="color:black"> </span></span><span style="color:black">202</span></b><b><span lang="EN-US" style="color:black">3</span></b><span style="color:black"><o:p></o:p></span></p>
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<b><i><span lang="EN-CA" style="color:black">a)</span></i></b><span lang="EN-CA" style="font-size:7.0pt;font-family:"Times New Roman",serif;color:black"> <span class="apple-converted-space"> </span></span><b><i><span lang="EN-CA" style="color:black">PTI
report to CSC January 2023.</span></i></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">SLA missed 98,6 %. DDos attack , which impacted whois .Discussion on mitigation of future attacks. Noted that likely that attack was not directed at IANA, was caught up in traffic. CSC expressed willingness to provide
assistance, if helpful. No further action required. Issue was satisfactory explained. This will be reflected in CSC Finding report.</span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<b><i><span lang="EN-CA" style="color:black">b)</span></i></b><span lang="EN-CA" style="font-size:7.0pt;font-family:"Times New Roman",serif;color:black"> <span class="apple-converted-space"> </span></span><b><i><span lang="EN-CA" style="color:black">CSC
Findings PTI Performance January 2023.</span></i></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">CSC Findings report reflects PTI performance was satisfactory over January 2023. Missed SLA was satisfactory explained.</span><span style="color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">Action 01 68 2023 – staff to circulate CSC Findings</span></b><span style="color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black"> </span></b><span style="color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">4. Presentation results PTI’s IANA Naming Function survey</span></b><span style="color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">The presentation is deferred to April at request PTI</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">Action 02 68 2023: staff to include presentation on April Agenda</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black"> </span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">5. Chair and vice-chair nomination (to be completed March 2023)</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Brett and Frederico were appointed as chair and vice-chair by 1 October 2022. The regular term starts at the meeting coinciding with the Community Forum ICANN meeting, to allow members and liaisons, who took their position
in October of the preceding year to participate meaningful in the selection process.</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">At this meeting the nomination opens.</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Background material:<span class="apple-converted-space"> </span></span><span lang="EN-US" style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><a href="https://www.icann.org/en/system/files/files/csc-appointment-procedure-04nov19-en.pdf" title="https://www.icann.org/en/system/files/files/csc-appointment-procedure-04nov19-en.pdf"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0563C1">https://www.icann.org/en/system/files/files/csc-appointment-procedure-04nov19-en.pdf</span></a></span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">Procedure was explained again. Staff top circulate the internal procedure and put on agenda at the meeting in Cancun</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black"> </span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">Action 03 68 2023 – Staff to include chair and vice-chair election on agenda meeting 69 and circulate procedure</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black"> </span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">6. Progress CSC Effectiveness Review</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">The 2<sup>nd</sup><span class="apple-converted-space"> </span>CSC Effectiveness Review team is evaluating the responses received. Intention is to submit Final Report by ICANN76 to the ccNSO and GNSO councils</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black"> </span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Review team intends to finalize its report by ICANN76 and use in-person meeting to share its final recommendations with CSC and PTI (Board) if any interest.</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">Action 04 68 2023 – Staff to invite CSC and PTI to meeting of CSC Effectiveness RT in Cancun ( Sunday 12 March 2023, block 4)</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">7. Progress and preparation table top exercise</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Background:<span class="apple-converted-space"><b> </b></span>Remedial Action procedure (<a href="https://www.icann.org/en/system/files/files/csc-remedial-action-procedures-19feb19-en.pdf" title="https://www.icann.org/en/system/files/files/csc-remedial-action-procedures-19feb19-en.pdf">https://www.icann.org/en/system/files/files/csc-remedial-action-procedures-19feb19-en.pdf</a>) </span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">Chair, Vice-chair and staff started preparation. Goal of session is to run through basics and try to identify if any missing elements with remedial action procedure is used. All members and liaisons and PTI eq</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black">requested to participate and in preparation of the session read the remedial action procedures. Staff to circulate RAP prior to the meeting.</span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">Action 05 69 2023 – staff to circulate Remedial Action Procedure in preparation of the Table Top Exercise</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black"> </span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">8. Proposed Next Meetings</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US">Meeting 69 (ICANN76): Tentatively Sunday 12 March 2023, block 5(chair and vice-chair selection, Table Top Exercise RAP)</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></li></ul>
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<span lang="EN-US" style="color:black"> </span><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">9. AOB</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black"> </span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="color:black">10. Adjourn</span></b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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