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<p class="MsoNormal"><span lang="EN-US">Dera all<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Included the final agenda for the upcoming CSC call (Wednesday 17 May| 02.00 - 03.00 UTC) and copy of the Final Report of the second CSC Effectiveness Review Final Report. For ease of reference, the main finding and
recommendations can be found in sections 4 and 5 of the Report ( page 7-13)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bart<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">----- <o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Customer Standing Committee (CSC) Meeting
</b><b><span lang="EN-US">71<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="color:black">17 May 2023|
</span>02.00 UTC<span lang="EN-US" style="color:black"> – 03.00 UTC</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Agenda</b><b> <span lang="EN-US">
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:-18.0pt;mso-list:l2 level1 lfo1">
<b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Welcome & Roll Call<o:p></o:p></span></b></li></ol>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>2. Action Items<o:p></o:p></b></p>
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
<tbody>
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<td width="623" colspan="3" valign="top" style="width:467.5pt;border:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Action Items<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 01 70 2023</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal" style="text-align:justify"><b><span lang="EN-US" style="color:black">Staff to circulate Findings March after approval chair</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Completed</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US">Action item 02 70 2023<o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Schedule table top exercise at next community forum (ICANN79) or 2024 AGM ( ICANN81)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US"><o:p> </o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Pending<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 03 70 2023</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">CSC to develop formal communication templates. Goal is to discuss first strawman by ICANN78 (Hamburg meeting)</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Pending</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US">Action item 04 70-2023<o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Secretariat to create Google doc of RAP, to be circulated to the CSC before its next meeting (meeting 71)<o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Completed<o:p></o:p></span></b></p>
</td>
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<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 05 70-2023</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">CSC member or liaison to (self-)nominate as liaison to the second IANA naming Function Review. Appointment agenda item CSC meeting 71</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">See agenda item 4</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
</tbody>
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<p class="MsoNormal"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">3. </span></b><b><span style="color:black">Performance IANA Naming Function
</span></b><b><span lang="EN-US" style="color:black">April</span></b><b><span style="color:black"> 202</span></b><b><span lang="EN-US" style="color:black">3</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if !supportLists]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><span style="mso-list:Ignore">a)<span style="font:7.0pt "Times New Roman"">
</span></span></span></i></b><![endif]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">PTI report to CSC April 2023.<o:p></o:p></span></i></b></p>
<p class="MsoListParagraph"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Circulated 4 May 2023.
</span><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">During the month of April,
</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">PTI</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">
</span><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">met 100% of the SLA thresholds.<b><i><o:p></o:p></i></b></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if !supportLists]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><span style="mso-list:Ignore">b)<span style="font:7.0pt "Times New Roman"">
</span></span></span></i></b><![endif]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">CSC Findings PTI Performance April 2023.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span lang="EN-US" style="color:black">Jennifer circulated draft Findings 5 May 2023<o:p></o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">4. Appointment liaison to 2<sup>nd</sup> IANA Function Review Process
<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">ICANN has recently called for expression of interest to serve on 2<sup>nd</sup> IANA Naming Function Review Team. The CSC is expected to appoint a liaison to
the IFRT.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">5. CSC Effectiveness review
<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">The 2<sup>nd</sup> CSC Effectiveness Review team was adopted by the ccNSO and GNSO Councils at their 20 April 2023, including the recommendations and suggestions
for the CSC. The Councils are working on letter to CSC to inform them accordingly, and requesting the CSC to consider the recommendations and suggestions.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">For discussion: implementation of recommendations and suggestions.<o:p></o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">6. Introduction CSC membership election process
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">(Jennifer)<b><o:p></o:p></b></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">7. Proposed Next Meetings
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 72 | 21 June 10.00 -11.00 UTC (TBC’ed)<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l0 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 73 | 19 July 18.00-19.00 UTC (TBC’ed)<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l0 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 74| 23 August 02.00-03.00 UTC (TBC’ed)<o:p></o:p></span></li></ul>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">8. AOB<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">9. Adjourn
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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