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<body lang="en-BE" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span lang="EN-US">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please find included the notes from the CSC meeting during Hamburg meeting (ICANN78),as take by our colleague Joke Braeken
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Unfortunately I did only forwarded these notes just to myself</span><span lang="EN-US" style="font-family:"Apple Color Emoji"">☹</span><span lang="EN-US"> (apologies).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bart<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><span style="font-size:12.0pt;color:black;mso-fareast-language:EN-GB"><br>
<b>Subject: </b>ICANN78 | NOTES CSC | 22 October 2023<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
</div>
<p style="margin:0cm"><b><span style="font-family:"Arial",sans-serif;color:black">ICANN78 | NOTES CSC | 22 October 2023</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoNormal" style="color:black;mso-list:l4 level1 lfo1;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Welcome<o:p></o:p></span></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">By Brett</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">We are quorate</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l15 level1 lfo2;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">Action items<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l1 level1 lfo3;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">Performance iana naming function august 2023<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l5 level1 lfo4;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">a.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">Pti report to CSC<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Amy: 100% SLAs</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;text-indent:-18.0pt;mso-list:l3 level1 lfo5;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">b.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">CSC findings PTI performance <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Jennifer circulated draft report.</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">No questions or comments</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Brett: congratulations to PTI</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Propose to approve the reports. No objections</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Bart: </span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Action item for staff to circulate as usual</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l12 level1 lfo6;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">Completion CSC membership selection process & onboarding<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Onboarding completed. Alternates appointed. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l7 level1 lfo7;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">AOB<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">None</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l13 level1 lfo8;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">6.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">Adjourn CSC meeting<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">======</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><b><span style="font-family:"Arial",sans-serif;color:black">Meeting CSC & PTI and PTI Board</span></b><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoNormal" style="color:black;mso-list:l11 level1 lfo9;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Welcome and tour de table<o:p></o:p></span></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Kim: PTI Board, at least one member is on the way. Another will join shortly.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l0 level1 lfo10;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">Overview naming performance SLAs<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Presentation by Kim Davies</span><o:p></o:p></p>
<ul style="margin-top:0cm;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l10 level1 lfo11;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">introduction<o:p></o:p></span></li></ul>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Real-time performance metrics published</span><o:p></o:p></p>
<p style="margin:0cm"><a href="https://sle-dashboard.iana.org"><span style="font-family:"Arial",sans-serif;color:#1155CC">https://sle-dashboard.iana.org</span></a><span style="font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
<ul style="margin-top:0cm;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo12;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Creation process<o:p></o:p></span></li></ul>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">IANA stewardship transition. Design Team A. </span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Concern for IANA to hide performance problems</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Explain why we measure minor processes.</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">5 categories of root change requests. Easy and quick to complicated. Time and expectations are different. A transfer is a business process that takes months. Different exercise to
day to day updates.</span><o:p></o:p></p>
<ul style="margin-top:0cm;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo13;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Category 1: routine<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo13;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Category 2: no impact to root zone <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo13;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Category 3: create or transfer a gTLD<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo13;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Category 4: creating or transferring a ccTLD<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l6 level1 lfo13;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Category 5: other change requests<o:p></o:p></span></li></ul>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">e.g. deleting a TLD, or a root server update</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Concluding thoughts:</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Some measures do not appear useful</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Considerable effort to change them</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Brett: gives the CSC some input. No changes for changes sake.</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Will develop a framework. Save views from PTI, PTI Board and CSC. We will continue discussions online in future meetings.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Bart: summary paraphrasing procedure to change SLAs. CSC findings around review team report included. Result of conversation with PTI Board and CSC. hence idea of SLA changes.</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Regarding the procedure: 2 steps</span><o:p></o:p></p>
<ul style="margin-top:0cm;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l9 level1 lfo14;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Does the SLA need to be changed? Conversation between PTI and CSC. <o:p></o:p></span></li></ul>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Ensure you do not go lightly down the path of changes</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Categorisation reflected in the need to inform the community of changes. All inform a public consultation of the community. </span><o:p></o:p></p>
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<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">>> Question: should the categories be expanded and include a new category? (change of multiple related SLAs)</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Milton: item is meaningful and important, but damaging missing of the thresholds. Bad performance from one tld operator. Do you have a complaint process? New SLA item?</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Bart: always in fin</span><span lang="EN-US" style="font-family:"Arial",sans-serif">d</span><span style="font-family:"Arial",sans-serif;color:black">ings report. One of the areas
where the CSC may use complaints to understand whether there is a systemic performance issue. </span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Fred: sometimes we have so few data points. Normally we should only measure the PTI performance. A few months ago we missed a few SLAs. the measurements took into account time of
the requestor. We sometimes did not measure completely correctly. </span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Brett: Agree. But we are going off topic. Some SLAs no longer need to be measured. </span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Rick: More category level things. Swiss cheese set of SLAs.
</span><span lang="EN-US" style="font-family:"Arial",sans-serif">L</span><span style="font-family:"Arial",sans-serif;color:black">ook at the process for doing it. Adding more category flexibility to address the concerns Fred raised.</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Brett: agreed. </span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Liman: step carefully. Up to ccNSO and RySG to set the SLAs. not this group. Major overhaul? Please be careful</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Brett: any changes need to be signed off by both groups</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Bart: elements that need public consultation. Expanding, not diminishing</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Liman: ok. I misunderstood</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Brett: 2 voices in the room</span><o:p></o:p></p>
<ul style="margin-top:0cm;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l8 level1 lfo15;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">Yes<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l8 level1 lfo15;vertical-align:baseline">
<span style="font-family:"Arial",sans-serif;mso-fareast-language:EN-GB">No dissenting voices<o:p></o:p></span></li></ul>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">So, take that as a positive for that question</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<p style="margin:0cm;text-indent:0cm;mso-list:l14 level1 lfo16;vertical-align:baseline">
<![if !supportLists]><span style="font-family:"Arial",sans-serif;color:black"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:black">AOB<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Kim: annually meeting between CSC and PTI Board</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Apologies for late arrival of some PTI board members, and other topics on the agenda. Schedule an engagement at a later date? This is valuable</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Bart: yes. Both have role in the exchange process. Both are important and need to agree to the change</span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Brett: staff to organise a meeting between CSC and PTI in the next 6 weeks. </span><o:p></o:p></p>
<p style="margin:0cm"><span style="font-family:"Arial",sans-serif;color:black">Thank you all. Bye</span><o:p></o:p></p>
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