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<div class="WordSection1">
<p class="MsoNormal"><span lang="EN-US">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please find included the draft agenda for the upcoming CSC meeting # 77<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bart<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">----------- <o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Customer Standing Committee (CSC) Meeting
</b><b><span lang="EN-US">77<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="color:black">20 December2023 |
</span><span lang="EN-US">02</span>.00 UTC<span lang="EN-US" style="color:black"> – 03.00 UTC</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span lang="EN-US">Draft
</span>Agenda </b><b><span lang="EN-US"><o:p></o:p></span></b></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:-18.0pt;mso-list:l5 level1 lfo1">
<b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Welcome & Roll Call<o:p></o:p></span></b></li></ol>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>2. Action Items<o:p></o:p></b></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr>
<td width="623" colspan="3" valign="top" style="width:467.5pt;border:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Action Items<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US">Action item 02 70 2023<o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Schedule table top exercise at next community forum (ICANN79) or 2024 AGM ( ICANN81)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US"><o:p> </o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">To be scheduled for ICANN81<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 03 70 2023</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">CSC to develop formal communication templates. Goal is to discuss first strawman by ICANN78 (Hamburg meeting)</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Start date July 2024 - to be completed by ICANN81</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Action item 02- 75-2023</span></b><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Schedule meeting CSC and PTI Board in next 6 weeks,
</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Pending, PTI Board to be invited in person meeting in Puerto Rico during ICANN79<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Action item 01-76 2023</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Staff to circulate Findings to community</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D0CECE;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Completed
</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
</td>
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<p class="MsoNormal"><b><span lang="EN-US">Action 02-76 2023<o:p></o:p></span></b></p>
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<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">PTI (Amy) to look at impact of changes to SLA on numbering scheme reporting<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></b></p>
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<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">To be discussed under item 4<o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Action 03 76 2023</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
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<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">All Continue review and discussion on–list</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
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<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">See item 4</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b><span lang="EN-US">Action 04 76 2023<o:p></o:p></span></b></p>
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<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Include item agenda March meeting PTI to present results of survey.<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="margin-left:18.0pt"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
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<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Pending for meeting March 2024<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">3. </span><span style="color:black">Performance IANA Naming Function
</span></b><b><span lang="EN-US" style="color:black">November </span><span style="color:black">202</span></b><b><span lang="EN-US" style="color:black">3</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l4 level1 lfo2"><![if !supportLists]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><span style="mso-list:Ignore">a)<span style="font:7.0pt "Times New Roman"">
</span></span></span></i></b><![endif]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">PTI report to CSC November 2023.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US" style="color:black">Amy circulated PTI performance report 8 November 2023 by email on 6 December 2023.
</span><span style="color:black">During the month of </span><span lang="EN-US" style="color:black">Decem</span><span style="color:black">ber,
</span><span lang="EN-US" style="color:black">PTI</span><span lang="EN-US" style="color:black">
</span><span style="color:black">met 100% of the SLA thresholds.</span><span lang="EN-US" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l4 level1 lfo2"><![if !supportLists]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><span style="mso-list:Ignore">b)<span style="font:7.0pt "Times New Roman"">
</span></span></span></i></b><![endif]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">CSC Findings PTI Performance November 2023.<o:p></o:p></span></i></b></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">4.
<span style="color:black">Discussion SLA change procedure <o:p></o:p></span></span></b></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Continue discussion on SLA change procedure, review the proposals in the Strawman:
<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://docs.google.com/document/d/1BanPdnsC-cygTCzkZnAiBDUmGyRg2mEQ/edit">https://docs.google.com/document/d/1BanPdnsC-cygTCzkZnAiBDUmGyRg2mEQ/edit</a><b>
<o:p></o:p></b></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Background material:
<o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="color:black;mso-list:l2 level1 lfo3"><span lang="EN-US" style="color:windowtext"><a href="https://community.icann.org/display/ER/Final+Report+of+the+CSC+Second+Effectiveness+Review+Team?preview=/244940999/244941003/Final%20Report%20CSC%20Second%20Effectiveness%20Review%20March%202023.pdf"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">CSC
Effectiveness Review Final Report</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> , section 5 Additional Topics
<o:p></o:p></span></li><li class="MsoNoSpacing" style="color:black;mso-list:l2 level1 lfo3"><span lang="EN-US" style="color:windowtext"><a href="https://www.icann.org/en/system/files/files/iana-naming-function-sla-amendment-process-28mar19-en.pdf"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Process
for Amending IANA Service Level Agreements</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNoSpacing" style="color:black;mso-list:l2 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Procedure to change Process (same document)<o:p></o:p></span></li><li class="MsoNoSpacing" style="color:black;mso-list:l2 level1 lfo3"><span lang="EN-US" style="color:windowtext"><a href="https://www.icann.org/iana_pti_docs/151-iana-naming-function-contract-v-30sep16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">IANA
Naming Function Contract</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></li><li class="MsoNoSpacing" style="color:black;mso-list:l2 level1 lfo3"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">IANA Naming Function Service Levels|
</span><span lang="EN-US" style="color:windowtext"><a href="https://www.icann.org/iana_pti_docs/151-iana-naming-function-contract-v-30sep16"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">IANA Naming Function Contract Annex A section 2</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<o:p></o:p></span></li></ul>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="5" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level1 lfo4"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Next Meetings
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ol>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo5"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 78 | 24 January 2024 | 10.00-11.00 UTC
<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l0 level1 lfo5"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Virtual Meeting (email) in February to discuss PTI Performance and approve CSC Findings PTI Performance January 2024<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l0 level1 lfo5"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Meeting 79 | Sunday 03 March 2024 meeting with PTI Board to discuss matters of mutual interest. Chair & vice-chair selection
<o:p></o:p></span></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Proposed: Tuesday 6 or Wednesday 7 March, CSC and PTI meeting with community to introduce SLA change process and other matters of
relevance review. <o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo5"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Virtual Meeting (email) by mid-March 2024 to decide on Findings PTI performance February 2023 (assumption in person meeting
too early in month)<o:p></o:p></span></li></ul>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="6" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l3 level1 lfo6"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">AOB<o:p></o:p></span></b></li></ol>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">7. Adjourn
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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