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<p class="MsoNormal"><span lang="EN-US">Dear all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Please find included the draft agenda for the upcoming CSC meeting 22 May 2024| 10.00 UTC and draft letter to be discussed (item 4 on the proposed agenda),<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Kind regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Bart<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">-------- <o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>Customer Standing Committee (CSC) Meeting
</b><b><span lang="EN-US">82<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">22 May 2024 | 10.00-11.00 – UTC
</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span lang="EN-US">Draft
</span></b><b>Agenda</b><b> <span lang="EN-US"><o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="margin-left:18.0pt"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoListParagraph" style="margin-left:18.0pt"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></b></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:-18.0pt;mso-list:l2 level1 lfo1">
<b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Welcome and roll call<o:p></o:p></span></b></li></ol>
<p class="MsoListParagraph"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b>2. Action Items<o:p></o:p></b></p>
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
<tbody>
<tr>
<td width="623" colspan="3" valign="top" style="width:467.5pt;border:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Action Items<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US">Action item 02 70 2023<o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Schedule table top exercise at next community forum (ICANN79) or 2024 AGM (ICANN81)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US"><o:p> </o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif">To be scheduled for ICANN81<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;background:#D1D1D1;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><span lang="EN-US" style="color:black">Action item 03 70 2023</span><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D1D1D1;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">CSC to develop formal communication templates. Goal is to discuss first strawman by ICANN78 (Hamburg meeting)</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D1D1D1;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">Start date July 2024 - to be completed by ICANN81</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Action item 01-81 2024</span></b><span lang="EN-US"><o:p></o:p></span></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Staff to circulate CSC Findings to community<o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Completed<o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;background:#D1D1D1;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">Action item 02-81 2024</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D1D1D1;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">Staff to draft note to circulate strawman to amend SLAs to PTI</span></b><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;background:#D1D1D1;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">Completed, see item 4 agenda</span></b><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></b></p>
</td>
</tr>
<tr>
<td width="160" valign="top" style="width:120.25pt;border:solid windowtext 1.0pt;border-top:none;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNormal"><b><span lang="EN-US">Action item 03- 81 2024<o:p></o:p></span></b></p>
</td>
<td width="350" valign="top" style="width:262.25pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Staff to seek guidance on possible role Rick as liaison, once Brett needs to step down.<o:p></o:p></span></b></p>
</td>
<td width="113" valign="top" style="width:85.0pt;border-top:none;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt;padding:0cm 5.4pt 0cm 5.4pt">
<p class="MsoListParagraph" style="margin-left:0cm"><b><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Completed, see item 5 agenda
<o:p></o:p></span></b></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">3. </span></b><b><span style="color:black">Performance IANA Naming Function
</span></b><b><span lang="EN-US" style="color:black">April </span></b><b><span style="color:black">202</span></b><b><span lang="EN-US" style="color:black">4</span></b><b><span lang="EN-US"><o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l3 level1 lfo2"><![if !supportLists]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black"><span style="mso-list:Ignore">a)<span style="font:7.0pt "Times New Roman"">
</span></span></span></i></b><![endif]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">PTI report to CSC April 2024<o:p></o:p></span></i></b></p>
<p class="MsoListParagraph"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">During the month of April, PTI met 100% of the SLA thresholds. Amy circulated report to CSC by mail on 13 May 2024
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l3 level1 lfo2"><![if !supportLists]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black"><span style="mso-list:Ignore">b)<span style="font:7.0pt "Times New Roman"">
</span></span></span></i></b><![endif]><b><i><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">CSC Findings PTI Performance April 2024<o:p></o:p></span></i></b></p>
<p class="MsoListParagraph"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Aptos",sans-serif;color:black">Jennifer circulated draft Finding PTI Performance 14 May 2024<o:p></o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">4. Draft Cover Note to circulate Strawman SLA Changes Process<o:p></o:p></span></b></p>
<p class="MsoNoSpacing"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></p>
<ol style="margin-top:0cm" start="5" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level1 lfo3"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Update IANA Function Review Process</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span>
<ol style="margin-top:0cm" start="1" type="a">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level2 lfo3"><b><i><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Update & Progress IANA Function Review Process (Brett)</span></i></b><i><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></i></li><li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level2 lfo3"><b><i><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Update replacing Brett as liaison to IFRT, after end of his term as member CSC</span></i></b><i><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></i></li></ol>
</li></ol>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="6" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level1 lfo3"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Update Annual CSC Selection process
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li></ol>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="7" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level1 lfo3"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Next Meetings
</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p></o:p></span></li></ol>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNoSpacing" style="mso-list:l0 level1 lfo4"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Meeting 83- 19 June 2024 | 18.00-19.00 UTC<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l0 level1 lfo4"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Meeting 84 – 17 July 2024 | 02.00-03.00 UTC<o:p></o:p></span></li><li class="MsoNoSpacing" style="mso-list:l0 level1 lfo4"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Meeting 85 – 14 August 2024 | 10.00-11.00 UTC<o:p></o:p></span></li></ul>
<p class="MsoNoSpacing" style="margin-left:36.0pt"><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">
<o:p></o:p></span></p>
<ol style="margin-top:0cm" start="8" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level1 lfo3"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">AOB<o:p></o:p></span></b></li></ol>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></b></p>
<ol style="margin-top:0cm" start="9" type="1">
<li class="MsoNoSpacing" style="margin-left:-18.0pt;mso-list:l1 level1 lfo3"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif">Adjourn
<o:p></o:p></span></b></li></ol>
<p class="MsoNoSpacing" style="margin-left:18.0pt"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Aptos",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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