[IPC-GNSO] New ICANN Blog Post on Metrics

[Greg Shatan]

https://www.icann.org/news/blog/competition-consumer-choice-and-consumer-trust-cct-review-metrics-available


Want to find out how many unique registry operators manage all delegated
new gTLDs? Interested in a breakdown of Uniform Domain-Name
Dispute-Resolution Policy (UDRP) decisions in favor of and against
registrants? ICANN is publishing the answers to these questions and more.

*View CCT metrics <https://www.icann.org/resources/reviews/cct/metrics>.*

These metrics, which include data internal to ICANN, such as compliance
reports and registry agreements, and external sources, such as UDRP and
Uniform Rapid Suspension System (URS) providers, will be made available to
the team of community members reviewing the New gTLD Program on
Competition, Consumer Choice and Consumer Trust. As one of the evaluations
mandated by ICANN's Affirmation of Commitments, the CCT review team may
consider various metrics that were recommended
<http://newgtlds.icann.org/en/reviews/cct/iag-metrics-final-recs-26sep14-en.pdf>[PDF,
472 KB] by an Implementation Advisory Group (IAG-CCT). In the trust
category, for example, the metrics include how many compliance complaints
ICANN has received. Regarding choice, the team may consider where new
gTLD registry
operators are based and how many offer Internationalized Domain Names (IDN)
registrations, among other statistics. Competition will be measured in
several ways, including the number of new gTLDs delegated to date, as well
as the number of registrations in those new gTLDs.

The information on the new CCT metrics webpage is presented in tables and
graphics, and categorized as pertaining to compliance, registries,
registrars, domain name registrations, domain name navigation or rights
protection mechanisms. Complex data reports on certain metrics will be
available in downloadable Excel files. Each metric includes details about
how the measure was defined, what data sources were used, how the data was
collected, and how often it will be updated.

In addition to the data contained in the portal, the CCT review team may
also consider additional third-party research that ICANN has commissioned.
A global survey of Internet users conducted by Nielsen and published
<https://www.icann.org/news/announcement-2015-05-29-en> in May 2015
measured perceived competition and choice in the domain name system. A
separate economic study looking at competition, currently being conducted
by Analysis Group, is scheduled to be published in late September 2015.

Twenty eight of the 66 approved metrics will be included on the new
webpage; the remainder were incorporated into other efforts, including
a consumer
survey <https://www.icann.org/news/announcement-2015-05-29-en> and an
economic study. Nine of the 28 metrics are available now. The rest will be
published by 16 October 2015.
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