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<p class="MsoNormal">Googling “127.0.53.53” yields 14,600+ results right now:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">+ 70+ threads from stackoverflow.com (common IT forum)<o:p></o:p></p>
<p class="MsoNormal">+ 162+ threads from serverfault.com (another common IT forum)<o:p></o:p></p>
<p class="MsoNormal">+ Microsoft’s technet forum<o:p></o:p></p>
<p class="MsoNormal">+ Google’s chromium forum<o:p></o:p></p>
<p class="MsoNormal">+ ICANN’s own information<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Compare this to the truly microscopic sample of research conducted based on reports to ICANN.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any statement that CI is somehow “not effective for user notification” is simply wrong and not supported quantitatively or qualitatively.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sure we all want things to be “better” but these blanket statements are unhelpful, factually wrong, and disingenuous.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jeff<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> NCAP-Discuss <ncap-discuss-bounces@icann.org> <b>
On Behalf Of </b>Casey Deccio<br>
<b>Sent:</b> Wednesday, March 1, 2023 1:14 PM<br>
<b>To:</b> James Galvin <galvin@elistx.com><br>
<b>Cc:</b> ncap-discuss@icann.org<br>
<b>Subject:</b> Re: [NCAP-Discuss] NCAP notes: 22 February 2023<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jim,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Part of our disagreement is that we are understanding terms very differently.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">To me, "user notification" is ambiguous. It might refer to either or both of the following: disruption, which falls under the "effective alerting coverage" category (i.e., "something is wrong"); or root cause identification, which leads
to the user to know what caused the issue. This is why the root causes analysis uses both "disruption" and "root cause identification".<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Additionally, the finding quoted below has been quoted in isolation. Please see other findings for more context to support this. For example: "Usage of private DNS suffixes colliding with newly delegated TLDs has decreased over time."
The analysis shows that private use of DNS suffixes has decreased over time, and the only mechanism that has been deployed thus far is controlled interruption. I would not therefore call that "ineffective."<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Precision in language is important, particularly as we are categorically evaluating past and future methods.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Casey<o:p></o:p></p>
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<p class="MsoNormal">On Mar 1, 2023, at 11:41 AM, James Galvin <<a href="mailto:galvin@elistx.com">galvin@elistx.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">These notes do not capture an important point that I made during the meeting.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">These notes say:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">Finding E.a: Controlled Interruption is not effective for user notification: Casey believes this is a misrepresentation and noted the
root cause analysis data supports his statement on this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">The notes do not capture the point I made:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">This finding is an accurate reflection supported by the Root Cause Analysis research.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">It would seem that Casey and I are drawing different conclusions from the report. However, in partial support of my support for the
Study 2 Finding I submit the following Root Cause Analysis Finding (page 47):<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">Controlled interruption is effective at disruption, but not at root cause identification.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">Controlled interruption has shown to be good at disruption, but not at helping affected users identify the cause of the problem—at least
not in the way that was intended. Evidences. Of the survey respondents that indicated that they used of TLDs, 70% reported having experienced technical issues related to their suffix. Of those, 43% experienced the problems within days of delegation of the
TLD. Over two-thirds (71%) of organizations experiencing technical problems indicated that they knew that the issues were related to TLD delegation before the problem was resolved. It appears that most of the ineffectiveness was due to the controlled interruption
IP address not even being observed, which occurred in 71% of cases, according to the survey. However, when the controlled interruption IP address was observed, the success rate in identifying ICANN and controlled interruption as the cause was between 50% and
76%, according to the survey results and the Web search results analysis, respectively.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">I also made the point during the meeting that it seemed to me the issue being debated was simply the wording of the Study 2 Finding,
not its factual assertion. I said then and I’m repeating now that I welcome suggestions for how to restate the Study 2 Finding.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">Jim<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif">On 23 Feb 2023, at 6:02, Jennifer Bryce wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">Dear NCAP Discussion Group members,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">The notes from the 22 February NCAP Discussion Group meeting are attached and will be posted to the meeting
record on the wiki: </span><a href="https://community.icann.org/x/4YTKDQ"><span lang="EN-GB" style="font-family:"Arial",sans-serif">https://community.icann.org/x/4YTKDQ</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">The recording can be directly accessed here:
</span><a href="https://icann.zoom.us/rec/play/sbcwTpyP5v0lmz_OTQFZOsWgFe056FPBSFGAo0pkQjKZ3WEmrCnLCmvgqEwLbFLTiQ619ysohCmhR35l.oNOIneK13LjTRyFh?continueMode=true&_x_zm_rtaid=69f-25JgT9uQd9f13bYzDw.1677121850114.64d0c334f967482c6f176722421c11dd&_x_zm_rhtaid=110"><span lang="EN-GB" style="font-family:"Arial",sans-serif">https://icann.zoom.us/rec/play/sbcwTpyP5v0lmz_OTQFZOsWgFe056FPBSFGAo0pkQjKZ3WEmrCnLCmvgqEwLbFLTiQ619ysohCmhR35l.oNOIneK13LjTRyFh?continueMode=true&_x_zm_rtaid=69f-25JgT9uQd9f13bYzDw.1677121850114.64d0c334f967482c6f176722421c11dd&_x_zm_rhtaid=110</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777;mso-fareast-language:EN-GB"> </span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777;mso-fareast-language:EN-GB">One action item was captured:</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777;mso-fareast-language:EN-GB"> </span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">Action item</span></u><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">: Discussion
Group members should review </span><a href="https://docs.google.com/document/d/1H89gyy31dGVXQjn304PEGv85EKIpHUAR3vPm76YQMcc/edit"><span lang="EN-GB" style="font-family:"Arial",sans-serif">Section 4: Findings</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">
and make comments in the document to highlight the areas where they have concerns. This will aid discussion next week.<o:p></o:p></span></p>
<p class="p2" style="margin:0in"><span lang="EN-GB" style="color:#777777"> </span><span lang="EN-GB" style="font-size:8.5pt;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="color:#777777">Best,</span><span lang="EN-GB" style="font-size:8.5pt;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777">Jennifer<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777;mso-fareast-language:EN-GB">-- </span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#A6A6A6">Jennifer Bryce</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#A6A6A6">Project Manager, Office of the Chief Technology Officer (OCTO)</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#A6A6A6">Internet Corporation for Assigned Names and Numbers (ICANN)</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#A6A6A6"> </span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#A6A6A6">Skype: jennifer.bryce.icann</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:jennifer.bryce@icann.org"><span style="font-family:"Arial",sans-serif">Email: jennifer.bryce@icann.org</span></a><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:#777777"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial",sans-serif;color:#777777">_______________________________________________
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