[Npoc-discuss] Important Update from Constituency Travel

[Olévié Kouami]

​
Hi !

Please FYI.

ICANN Travel Provider Change Is Complete

On 31 March 2016, ICANN transitioned its travel support vendor from BCD
Travel to FCM Travel Solutions. The move to FCM enables the Travel Team to
continue to provide first-class customer service.

What’s New?
We have adopted a model that better serves our global community. FCM
provides regional agents to give you email or phone support in your local
time zone with more language options. You will have new travel tools,
including an online travel portal with features such as:
- Contact information for FCM regional agents
- 24/7 access to the travel request link
- Management of traveler profile information (e.g., frequent flyer
information)
- Language preference selection for the site (for most languages).

What’s Not New
There are no changes to ICANN travel policy guidelines.

Training Webinars
The Travel Team will host two training webinars for community members. The
training will include how to use the new travel portal. We will also give
you important FCM contact information.

The webinars are scheduled for 17 May at 12:00 UTC and 18 May at 20:00 UTC
(details to be determined). Closer to the date, we’ll provide connection
information to the SO-AC support teams to share with community members. You
can also find information at:
https://community.icann.org/display/trvlconstit/Constituency+Travel+Home.


Contact Us
Please direct any questions to: constituency-travel at icann.org.


-- 
*Olévié Ayaovi Agbenyo KOUAMI*
*Directeur-Adjoint de O and K IT SOLUTIONS sarl **Editeur de logiciels de
gestion (PGI/ERP) S.I.G.E. (http://www.oandkit.com
<http://www.oandkit.com>)*

*Président/CEO de l'INTIC4DEV (Institut des TIC pour le développement)
http://www.intic4dev.org <http://www.intic4dev.org> *

*Eminent National Expert for the World Summit Award
(http://www.wsis-award.org <http://www.wsis-award.org>) *

*Secrétaire Général de l'ESTETIC  - Association Togolaise des
professionnels des TIC (http://www.estetic.tg <http://www.estetic.tg>)*

*ICANN-GNSO-NCSG-NPOC Communications Committee Chair (http://www.npoc.org/
<http://www.npoc.org/>)**ICANN - Fellow & Alumni (http://www.icann.org
<http://www.icann.org>) - Membre de Internet Society (http://www.isoc.org
<http://www.isoc.org>) *
*Membre fondateur du RIK-Togo (Réseau Interprofessionnel du Karité au Togo)
*(http://www.globalshea.com)
*Skype : olevie1   FaceBook : @olivier.kouami.3 Twitter : #oleviek Lomé –
Togo*
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