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<span style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">Dear all,</span></div>
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<p class="yiv2358573527MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">There is a new ICANN Learn course entitled “</span><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"><i>Enhancing
Your Listening Skills</i></span><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">” which may be of interest to you and your organizations></span></p>
<p class="yiv2358573527MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"> </span></p>
<p class="yiv2358573527MsoNormal" style="margin-left:36pt;text-align:justify"><i><span lang="EN-US" style="color: rgb(0, 112, 192); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">The ICANN community works hard to discuss and implement Internet
governance policy by bringing people together from all over the world. In addition to the logistical challenges of communicating over a wide variety of technological tools such as chat, emails, conference calls, video conferencing, and in-person ICANN meetings,
we also face communication challenges coming from different language and cultural backgrounds. Developing good listening skills is essential for everyone in the ICANN community, whether you are new and learning your way around the various Supporting Organizations
and Advisory Committees or are a long-time ICANN volunteer now serving on the Board of Directors.</span></i></p>
<p class="yiv2358573527MsoNormal" style="margin-left:36pt;text-align:justify"><i><span lang="EN-US" style="color: rgb(0, 112, 192); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"> </span></i></p>
<p class="yiv2358573527MsoNormal" style="margin-left:36pt;text-align:justify"><i><span lang="EN-US" style="color: rgb(0, 112, 192); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">This module, which is part of the three-part series, will focus
on identifying typical listening barriers and applying several different methods for overcoming barriers to effective listening.</span></i></p>
<p class="yiv2358573527MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"> </span></p>
<p class="yiv2358573527MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">You will have to login to ICANN Learn (</span><span lang="EN-US"><a rel="nofollow noopener noreferrer" target="_blank" href="https://learn.icann.org/" style="color:rgb(5, 99, 193);text-decoration:underline"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">https://learn.icann.org</span></a></span><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">)
to access the course here >></span><span lang="EN-US"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"> </span><a rel="nofollow noopener noreferrer" target="_blank" href="https://learn.icann.org/#/online-courses/b7ac289a-1e9d-4524-b267-3a4e9468da69" style="color:rgb(5, 99, 193);text-decoration:underline"><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">https://learn.icann.org/#/online-courses/b7ac289a-1e9d-4524-b267-3a4e9468da69</span></a></span><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">.
If the link does not work, please go to Catalog >> Skill Building, and select the course.</span></p>
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<p class="yiv2358573527MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;">Happy learning!</span></p>
<p class="yiv2358573527MsoNormal" style="text-align:justify"><span lang="EN-US" style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;"> </span></p>
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<div style="margin:0px"><font face="Times New Roman,serif" size="3"><span style="font-size:12pt"><font face="Arial,sans-serif" size="2"><span lang="en-GB" style="font-size:10pt">Ioana Stupariu</span></font></span></font></div>
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