[registrars] Domain renewal spamming

[Christopher Kruk]

This was forwarded to us by one of our customers. The transfer of the 
domain was never requested.
The domain and customer information are concealed to protect the 
Registrant. The confirm link to
the "agree.asp" resolved to a transfer confirmation page.


  -Chris

>From: "Transfer and Renewal Support" <transfers at droa.com>
>To: ?????@????.com
>Reply-To: support at droa.com
>Subject: [????????.com Order #######] Transfer and Renewal Process
>Date: Tue, 03 Feb 2004
>Importance: Normal
>X-Priority: 3
>MIME-Version: 1.0
>X-MDRemoteIP: 207.139.47.18
>X-Return-Path: transfers at droa.com
>X-MDaemon-Deliver-To: ?????@????.com
>Content-Length: 624
>
>To ????????,
>
>Thank you for choosing to transfer and renew ????????.com with the Domain 
>Registry of America.
>
>Your transfer and renewal of ????????.com is not yet complete.
>
>This email is being sent to verify your email address is still active.
>
>We require that you click on the link below to confirm your email address 
>is active.
>
>http://confirm.droa.com/agree.asp?o=??????&p=????
>
>You must click on the link above in order to continue the transfer and 
>renewal process.
>
>Yours truly
>Domain Registry of America


At 11:22 AM 3/9/2004, Paul Stahura wrote:
>I still would like to see the email to which you refer.
>
>-----Original Message-----
>From: Christopher Kruk [mailto:chrisk at domainpeople.com]
>Sent: Tuesday, March 09, 2004 11:16 AM
>To: Paul Stahura; Larry Erlich; Eric Brunner-Williams in Portland Maine
>Cc: registrars at dnso.org
>Subject: RE: [registrars] Domain renewal spamming
>
>Paul,
>
>I was not implying that DROA is using eNom to perform transfers.
>I was voicing my concern over a deceptive business practice that
>effects the customers of Registrars and the reputation of this
>industry in general. This is no joke.
>
>
>   -Chris
>
>
>
>
>
>
>At 10:30 AM 3/9/2004, Paul Stahura wrote:
> >Has anyone heard DROA is actually Osama Bin Laden?
> >
> >Chris, why don't you send the email you speak of to the list?
> >We should all be aware of it, or are you just creating one of
> >the many urban legends surrounding DROA?
> >
> >Regardless, in case you do not already know the following fact
> >(I know some registrars do):
> >
> >DROA is not using eNom to perform transfers.
> >
> >Has anyone heard they are using Chris Kruk and DomainPeople?
> >:)
> >
> >
> >Paul
> >
> >
> >-----Original Message-----
> >From: owner-registrars at gnso.icann.org
> >[mailto:owner-registrars at gnso.icann.org] On Behalf Of Christopher Kruk
> >Sent: Tuesday, March 09, 2004 9:04 AM
> >To: Larry Erlich; Eric Brunner-Williams in Portland Maine
> >Cc: registrars at dnso.org
> >Subject: Re: [registrars] Domain renewal spamming
> >
> >We receive complaints from confused angry customers almost daily regarding
> >this. Has
> >anyone heard about how they send out an email asking to visit a link to
> >confirm the
> >customer's correct email address? The link is actually a transfer
> >confirmation. We are
> >seriously considering corrective action on behalf of our customers.
> >
> >I find it hard to believe a Registrar is not aware of this type of
> >deceptive use of their DNR
> >Reseller facilities.
> >
> >
> >   -Chris
> >
> >
> >At 10:27 AM 3/9/2004, Larry Erlich wrote:
> > >Eric Brunner-Williams in Portland Maine wrote:
> > > >
> > > > > The Domain Registry of America ...
> > > >
> > > > Looks like its that time of year. I came home and found one of their
> >posts
> > > > waiting for me.
> > > >
> > > > This is one example of the kind of fraud we could significantly
>reduce.
> > > >
> > > > Anyone from ENOM want to claim DROA isn't on the wrong side of the
> >ethical
> > > > practices line?
> > > >
> > > > Eric
> > >
> > >There is more to this story. As you can imagine,
> > >because of the similar name,
> > >we get a fair amount of calls from people that
> > >want their $85 or $25 refunded for a transfer that
> > >doesn't go through. It seems that they immediately charge
> > >a credit card upon placing the order and only refund
> > >money if specifically asked and after a waiting period. At
> > >least this is what I am told by their "customers".
> > >
> > >Larry Erlich
> > >
> > >http://www.DomainRegistry.com
> > >
> > >--
> > >-----------------------------------------------------------------
> > >Larry Erlich - DomainRegistry.com, Inc.
> > >215-244-6700 - FAX:215-244-6605 - Reply: erlich at DomainRegistry.com
> > >-----------------------------------------------------------------