[registrars] Godaddy cancels a confirmed transfer because of whois privacy?

[Mark Jeftovic]

We're trying to transfer in a domain that has been sold to our customer 
by a godaddy customer.

The domain is currently in "pending registry approval" yet the seller 
tells us that after he confirmed the transfer from the godaddy side, 
godaddy still denied it because he had whois privacy turned on.

Is this accurate? Is this how godaddy does it? Even if the rant has 
turned off the registrar-lock?

How can they nack a transfer that has been confirmed by the registrant 
on both sides (gaining and losing registrar), and if so, is there a way 
to "unstick" this failing transfer before the 5 day timeout so we can 
re-initiate?

Normally we would just wait it out but this is part of a sizable domain 
sale transaction under escrow so both sides are a little skittish.

If anyone from the godaddy side can check it out, email me for the 
domain in question, thx

-mark

-- 
Mark Jeftovic <markjr at easydns.com>
Founder & President, easyDNS Technologies Inc.
ph. +1-(416)-535-8672 ext 225
fx. +1-(866) 273-2892