[registrars] ome things about Iron Mountain You Should Know...

Thu Apr 24 21:49:26 UTC 2008

At 12:13 PM 4/24/2008 Thursday  -0600, Margie Milam wrote:

>Dear Jean-Christophe,
>
>The contact details for NCC group are below.   Without giving specifics on the prices, we found their quote to be reasonable and have found them to be easy to work with on this matter.
>
>Regards,
>
>Margie
>
>_____________________________________________
>   
>
>Laura Arkoosh
>Escrow Account Executive
>NCC Group
>1731 Technology Drive Suite 880
>San Jose
>CA, 95110.
>
>Tel:  (408) 441-4660 ext:111 
>Fax:  (408) 441-4658
>eMail:  Laura.Arkoosh at nccgroup.com 
>  
>
>about NCC Group please visit www.nccgroup.us
>
>
>-----Original Message-----
>From: Jean Christophe VIGNES [mailto:jcvignes at eurodns.com] 
>Sent: Thursday, April 24, 2008 11:24 AM
>To: Margie Milam
>Cc: rc-members at icann-registrars.org
>Subject: Re: [RC-Members] Some things about Iron Mountain You Should Know...
>
>Dear Margie,
>
>As some of us (EuroDNS included) have yet to take the plunge - and, quite
>frankly, do share Helen's concerns - could you maybe give out some details
>on NCC's offer?
>
>All the best,
>Jean-Christophe
>
>
>Le 24/04/08 17:21, ? Margie Milam ? <Margie.Milam at markmonitor.com> a ?crit :
>
>> We had the same concerns about Iron Mountain and have selected another vendor
>> for this requirement-  the NCC Group. It really bothered us that Krista Papac,
>> who is soliciting the escrow services, also sells corporate domain
>> registration services for Iron Mountain, competing directly with other
>> corporate registrars.   Although we know that Iron Mountain is a reputable
>> company and the leader in these types of storage services, it made us
>> uncomfortable knowing that they could have access to our customer data, and
>> how many aggregate registrations we maintained.
>>
>> Margie
>>
>>
>>
>> From: owner-rc-members at registrars.beach.net
>> [mailto:owner-rc-members at registrars.beach.net] On Behalf Of DotAlliance
>> Sent: Wednesday, April 23, 2008 10:11 PM
>> To: rc-members at icann-registrars.org
>> Subject: Re: [RC-Members] Some things about Iron Mountain You Should Know...
>>
>>
>> I sent Mike this paranoid email about IM
>>
>> He sent me this nice little reassuring reply:
>>
>> " I will say that Iron Mountain had, by far, the strongest security measures
>> and implementation capabilities of all the RDE proposals we received.  They've
>> got armed guards watching your data 200 feet under the ground in a
>> nuclear-blast-safe facility.  You might also find this television news video
>> clip gives you some peace of mind:
>>
>>  http://youtube.com/watch?v=2aou6c2MOmg
>> <http://youtube.com/watch?v=2aou6c2MOmg>  "
>>
>>
>>
>> I'm not obviously not too clever:
>>
>> can someone please explain too me why this is supposed to reassure me?
>>
>> Will the armed guards shoot zombied computers or illicit data transmissions?
>>
>> Are people with armed guards people you should trust more?
>>
>>
>>
>> Helen
>>
>>
>>
>>
>>
>>
>>>
>>> ----- Original Message -----
>>>
>>> From: Russ Goodwin <mailto:russ at naugus.com>
>>>
>>> To: Joyce Lin <mailto:joyce at webex.net>
>>>
>>> Cc: john at johnberryhill.com ; rc-members at icann-registrars.org
>>>
>>> Sent: Wednesday, April 23, 2008 10:18 AM
>>>
>>> Subject: Re: [RC-Members] Some things about Iron Mountain You Should Know...
>>>
>>>
>>> Is there an alternative to Iron Mountain? If so, who?  Are all registrars
>>> using (or planning to use) IM for the RDE?
>>>
>>> -Russ
>>>
>>>
>>> Joyce Lin wrote:
>>> Hi,
>>>
>>> We have refused to hand them our data.
>>>
>>> I wonder if  ICANN has required ironmountain to post some
>>> performance/insurance bond when the contract was granted. If not, ICANN
>>> should do something about it if we are forced to hand over the data, and the
>>> bond better be high enough to cover the potential loss, or unethical
>>> conducts.
>>>
>>>
>>> Joyce
>>>
>>>
>>> ----- Original Message -----
>>> From: <john at johnberryhill.com> <mailto:john at johnberryhill.com>
>>> To: <rc-members at icann-registrars.org>
>>> <mailto:rc-members at icann-registrars.org>
>>> Sent: Tuesday, April 22, 2008 1:36 PM
>>> Subject: [RC-Members] Some things about Iron Mountain You Should Know...
>>>
>>>
>>>
>>>> ...before handing them your data.
>>>>
>>>> A client of mine recently received this email from a "Brenda" using an
>>>> ISP email address...
>>>>
>>>> ----- Original Message -----
>>>>
>>>> From: Brenda Forrester <mailto:brendaforrester at sbcglobal.net>>> To: [redacted]
>>>> Sent: Monday, March 24, 2008 7:48 AM
>>>> Subject: [redacted]
>>>>
>>>> Dear Sirs,
>>>>
>>>> I am interested in purchasing the above domain name. Please let me know if
>>>> you are interested in selling if. If so, please let me know how much you
>>>> will accept for it.
>>>>
>>>>
>>>> Thanks
>>>> Brenda
>>>>
>>>> -----
>>>>
>>>> After some further correspondence, "brendaforrester at sbcglobal.net"
>>>> <mailto:brendaforrester at sbcglobal.net>
>>>> became "Brenda.Forrester at ironmountain.com"
>>>> <mailto:Brenda.Forrester at ironmountain.com> .  The change was explained
>>>> as follows:
>>>>
>>>> ----- Original Message -----
>>>>
>>>> From: Wittenburg, Bonnie <mailto:Bonnie.Wittenburg at ironmountain.com>>> To: [redacted]
>>>> Cc: Zimmerhanzel-Gitlitz, Wendy <mailto:wendy.gitlitz at ironmountain.com;>>> Forrester, Brenda <mailto:Brenda.Forrester at ironmountain.com&gt>>> <mailto:Brenda.Forrester at ironmountain.com%3e> ;
>>>> Sent: Tuesday, April 22, 2008 8:07 AM
>>>> Subject: [redacted]
>>>>
>>>>
>>>> Dear Mr. [redacted]
>>>>
>>>> Iron Mountain, as part of the services we provide to clients, at times
>>>>
>>>> will
>>>>
>>>>> help determine if domains our clients wish to own are available for
>>>>> purchase.   We do not take part in the negotiations except to pass along
>>>>>
>>>> our
>>>>
>>>>> client's interest.  Our clients of course are free to contact potential
>>>>> sellers directly but in this case have chosen to use us as a conduit for
>>>>> information exchange between themselves and potential sellers.
>>>>>
>>>>> After discussing this with our client we are authorized to offer you
>>>>> $[redacted]
>>>>> for this domain at this time.
>>>>>
>>>>> Please let me know if this is an offer you are interested in.  If not, I
>>>>> will advise my client.
>>>>>
>>>>>
>>>>> Best regards,
>>>>>
>>>>>
>>>>> Bonnie Wittenburg
>>>>> Manager, Client Services
>>>>> Iron Mountain IPM - Domains
>>>>> 20110 Ashbrook Place, Suite 100
>>>>> Ashburn, VA  20147
>>>>> 703-779-2316 Direct
>>>>> 703-472-9263 Mobile
>>>>> 703-995-0759 Fax
>>>>> bonnie.wittenburg at ironmountain.com
>>>>> www.ironmountain.com <http://www.ironmountain.com>
>>>>>
>>>>> ----------------------------
>>>>>
>>>>> I had no idea that Iron Mountain was in the domain pimping business,
>>>>> but I am quite surprised that an Iron Mountain employee would state a
>>>>> direct falsehood - "I am interested in purchasing the above domain
>>>>> name" - when, in fact, Brenda Fraser was not personally interested in
>>>>> purchasing the subject domain name.
>>>>>
>>>>> Furthermore, it is quite surprising that Iron Mountain engages in this
>>>>> sort of tactic using non-Iron Mountain email addresses, and messages
>>>>> which fail to identify the sender as an agent of Iron Mountain acting
>>>>> on behalf of a client.
>>>>>
>>>>> Accordingly, for those registrars in the process of deciding whether
>>>>> to use an alternative escrow provider, I believe that the community
>>>>> should be aware that Iron Mountain is also in the domain brokerage
>>>>> business, and uses deceptive tactics in the process thereof.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> No virus found in this incoming message.
>>>>> Checked by AVG.
>>>>> Version: 7.5.524 / Virus Database: 269.23.3/1393 - Release Date: 23/04/2008
>>>>> 8:12 AM
>
>------------------------------------------
>Jean-Christophe Vignes
>EVP & General Counsel - Administrative Manager
>DCL Group SA
>
>Datacenter.lu / EuroDNS.com / voipGATE.com / ENUMdns.com
>
>Tel  : +352 20 200 123 / +33 870 441 436
>Mob: +352 691 600 424 / +33 6 70 95 84 33
>Fax : +352 20 20 22 01
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