[registrars] Collected Views Regarding Transfers

[Paul Goldstone]

Ross,

Among other points, I agree with your statement that the terms 
"reasonable and readily accessible" for the unlock mechanism (and auth 
code retrieval) should be qualified.  For instance, requiring a domain 
holder to call on the phone as the only means of getting an auth code 
is not a "reasonable and readily accessible" method by most standards, 
particularly for someone on a different continent.

I also think it should be clarified that a registrar is ultimately 
responsible for providing an auth code even when a reseller is 
involved.  I didn't see that mentioned in the document you sent, but 
it's something we deal with on a regular basis so I assume we're not 
the only ones.

Without going into too much detail (let me know if you want it), we 
often find that we are unable to complete a transfer for a client due 
to an unresponsive or unhelpful reseller.  The registrar is unwilling 
to help, but instead refers us back to the reseller, who effectively 
stalls the process until they are more than happy to advise all 
parties that the domain is expired and no longer eligible for transfer.

My understanding is that authorization codes were implemented as an 
added security feature, not a method to hold domains hostage.

Best Regards,

~Paul
:DomainIt


At 06:16 PM 1/31/2008, Ross Rader wrote:

>I have confirmed that we have some extra time for comments on this  
>document (Thanks Tim!).
>
>If you wish to comment on the accuracy of the comments made or the  
>fairness of the summary relative to the questions posed in the staff  
>document, please send along your comments no later than 5pm eastern on  
>Saturday. This will give me enough time to make any necessary changes  
>prior to the new deadline, end of day Monday.
>
>Thanks all,
>
>-ross
>
>On 30-Jan-08, at 5:27 PM, Ross Rader wrote:
>
>>Hi folks -
>>
>>I apologize in advance for the lateness of this submission.
>>
>>Please find attached a summary of the views of the constituency  
>>members who had a response to the call for comments regarding the  
>>(not-so) recent transfers policy clarification issued by staff.
>>
>>For those that submitted, please check the contents for fairness,  
>>accuracy and completeness. I would like to submit these to the  
>>Council Chair tomorrow if at all possible.
>>
>>If you have any questions, please let me know.
>>
>>A PDF and Word version of the document is attached.
>>
>>Ross Rader
>>Director, Retail Services
>>t. 416.538.5492
>>c. 416.828.8783
>>http://www.domaindirect.com
>>
>>"To solve the problems of today, we must focus on tomorrow."
>>- Erik Nupponen
>>
>>
>>
>><Collected Views of the Registrar Constituency regarding The Points  
>>of Clarification of the Inter-Registrar Transfer  
>>Policy.pdf><Collected Views of the Registrar Constituency regarding  
>>The Points of Clarification of the Inter-Registrar Transfer  
>>Policy.doc>
>
>Ross Rader
>Director, Retail Services
>t. 416.538.5492
>c. 416.828.8783
>http://www.domaindirect.com
>
>"To solve the problems of today, we must focus on tomorrow."
>- Erik Nupponen
>
>
>
>