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<DIV><SPAN class=985135208-30092005><FONT face=Arial color=#0000ff
size=2>Bravin, all</FONT></SPAN></DIV>
<DIV><SPAN class=985135208-30092005><FONT face=Arial color=#0000ff size=2>I
believe that this is a good idea. We need of course some standardization in all
the processes (e mail notifications) with the registries, so we will
second any motion in this field.</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=985135208-30092005>regards</SPAN></FONT></DIV>
<DIV><SPAN
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</SPAN><BR><B><SPAN
style="FONT-SIZE: 7.5pt; COLOR: #6260a1; FONT-FAMILY: Verdana">Maria
Silva<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office"
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<P class=MsoNormal style="MARGIN: 0pt"><B><SPAN
style="FONT-SIZE: 7.5pt; COLOR: #6260a1; FONT-FAMILY: Verdana">Responsable de
Desarrollo de Negocio<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0pt"><SPAN
style="FONT-SIZE: 7.5pt; COLOR: #6260a1; FONT-FAMILY: Verdana">Business
Development Manager<BR> <BR>Interdomain, S.A. <BR>Avda. General Perón, 38
Edif. Master´s II, Plta. 8<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0pt"><SPAN
style="FONT-SIZE: 7.5pt; COLOR: #6260a1; FONT-FAMILY: Verdana">28020 Madrid
SPAIN<BR>Tel: +34.915848780 <BR>Fax: +34.915569793<BR><U><A
href="http://www.interdomain.es/"><SPAN
style="COLOR: #6260a1">www.interdomain.es</SPAN></A></U> <o:p></o:p></SPAN></P>
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<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Mensaje original-----<BR><B>De:</B> Tim Ruiz
[mailto:tim@godaddy.com]<BR><B>Enviado el:</B> martes, 27 de septiembre de
2005 21:43<BR><B>Para:</B> Bhavin Turakhia<BR><B>CC:</B> 'Ray Fassett';
'Registrars Constituency'<BR><B>Asunto:</B> RE: [registrars] Registry
Communication standardization<BR><BR></FONT></DIV>
<DIV>Bhavin/Ray,</DIV>
<DIV> </DIV>
<DIV>A separate email address for Transfer dispute issues would also be
helpful. I think Registries are currently using the existing list Tina
put together for this anyway.</DIV>
<DIV> </DIV>
<DIV>I would also suggest another *general* business bucket for emails that do
not fit into one of the other buckets, but are notices to all registrars, or a
group of registrars. For example, promotion notices, web conferences,
etc.</DIV>
<DIV> </DIV>
<DIV><STRONG>Other thoughts:</STRONG></DIV>
<DIV>Basically, I would prefer that the Registries never email any
of the business, admin, tech, or billing contacts that we provide to them when
being accredited with their registry EXCEPT when it is a one-to-one
type issue that needs a more immediate notice and/or resolution. So the
logic might look something like:</DIV>
<UL>
<LI>To multiple registrars - Use the buckets
<LI>To a single registrar regarding a bucket related issue - Use
the bucket and the appropriate Registrar Contacts
<LI>To a single registrar regarding a non-bucket issue - Use the
appropriate Registrar Contacts<BR></LI></UL>
<DIV><BR></DIV>
<P style="MARGIN: 0px">Tim Ruiz<BR>VP, Domain Services<BR>The Go Daddy Group,
Inc.<BR>Office: 319-294-3940<BR>Fax: 480-247-4516<BR><A
href="mailto:tim@godaddy.com">tim@godaddy.com</A><BR></P><BR><BR>
<BLOCKQUOTE
style="PADDING-LEFT: 8px; MARGIN-LEFT: 8px; BORDER-LEFT: blue 2px solid"><BR>--------
Original Message --------<BR>Subject: [registrars] Registry Communication
standardization<BR>From: "Bhavin Turakhia"
<bhavin.t@directi.com><BR>Date: Tue, September 27, 2005 12:35
pm<BR>To: "'Registrars Constituency'" <registrars@dnso.org><BR>Cc:
"'Ray Fassett'" <rfassett@employmedia.com><BR><BR>Hi all,<BR><BR>Based
on our joint meeting in Luxembourg, Registries are starting to work
on<BR>some of the concern areas that we highlighted to them in our meeting.
Ray<BR>Fassett is steering the liaison with our group. The first task at
hand is<BR>standardization of the classification of auto generated
communication from<BR>Registries.<BR><BR>What we need to provide Ray is a
possible set of classifications of auto<BR>generated emails from the
Registry.<BR><BR>For instance currently we recv a deluge of emails from the
Registry. There<BR>is no standardization as to where these emails are sent.
Currently for<BR>instance more than one registry sends the transfer
notifications and the low<BR>balance notifications to the same email
address, as a result of which my<BR>accounts team has to swim through
hundreds of emails to find a low balance<BR>notification
mail.<BR><BR>Currently I feel the buckets should be as follows -<BR><BR>*
Transfer notification mails<BR>* Low Balance Notifications<BR>* Maintenance
updates<BR><BR>Each registrar should be able to specify separate email
addresses for<BR>receving the above.<BR><BR>If any of you have any other
buckets or further classification/comments to<BR>make please send them to
the list and to Ray (copied on this email), so he<BR>may compile our
feedback and take it ahead<BR><BR>Best Regards<BR>Bhavin
Turakhia<BR>Founder, Chairman &
CEO<BR>Directi<BR>-------------------------<BR>http://www.directi.com<BR>http://www.logicboxes.com<BR>Tel:
+91-22-56797600<BR>Fax: +91-22-56797510<BR>Board (US): +1 (415) 240 4171 ext
7600<BR>Fax (US): +1 (320) 210 5146<BR>-------------------------
</BLOCKQUOTE><BR>
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