[Rt4-whois] Suggested questionnaire for "promotes consumer trust"

[Emily Taylor]

Hi James

No, I don't think it's just you.  The points you raise are important, and I think that people in the community will expect us to use these terms with precision.  So, please can I ask you to review the question set and make amendments following your suggestions below.

Best, and thanks for raising these points.

Emily
On 20 Feb 2011, at 03:44, James M. Bladel wrote:

> Emily et al:
> 
> Perhaps it's just me, but I'm concerned that we are blurring some definitions  (or I am over-thinking them).
> 
> When I think "Consumer" in the context of WHOIS, two categories come to mind:
>   *  The person or organization that has created a record, and submitted their contact details to WHOIS.  In other efforts we have termed them PRODUCERS of WHOIS data; and,
>   *  The person or organization that is querying the WHOIS system in search of further information about a domain name.  To my knowledge, we are calling these folks "Consumers" when they are probably only part of that category.  Recommend we call them END-USERS.
> 
> The term "Consumer Trust" means, to me, that both PRODUCERS are confident that their personal data is being managed properly, -and- that the END-USERS are confident that the WHOIS system is returning accurate results.
> 
> Not really requesting any actions or changes to the language, but wanted to propose a discussion about these two distinct types of "Consumers." If this subject has already been beaten to death in another forum, please forgive my oversight.
> 
> THanks--
> 
> J.
> 
> -------- Original Message --------
> Subject: [Rt4-whois] Suggested questionnaire for "promotes consumer
> trust"
> From: Emily Taylor <emily.taylor at etlaw.co.uk>
> Date: Sat, February 19, 2011 6:46 am
> To: "Dr.Sarmad Hussain" <sarmad at cantab.net>, Olivier ITEANU
> <oiteanu at iteanu.com>, lynn at goodsecurityconsulting.com, Peter
> Nettlefold <Peter.Nettlefold at dbcde.gov.au>;, Bill Smith
> <bill.smith at paypal-inc.com>;
> Cc: "rt4-whois at icann.org WHOIS" <rt4-whois at icann.org>
> 
> Dear all
> 
> Following my previous message, I attach my suggestions on how to convert the content of section 2 of the Subteam's paper into a questionnaire. You'll see that I have put plenty of comments to ask for your views and/or clarification.
> 
> I hope this is helpful in assisting us to meet our deadline of Wednesday 24 February for our call for public comment.
> 
> Best wishes
> 
> Emily
> 
> 
> 76 Temple Road, Oxford OX4 2EZ UK 
> telephone: 01865 582 811 mobile: 07540 049 322 
> emily.taylor at etlaw.co.uk www.etlaw.co.uk
> 
> 
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76 Temple Road, Oxford OX4 2EZ UK 
telephone: 01865 582 811   mobile: 07540 049 322 
emily.taylor at etlaw.co.uk www.etlaw.co.uk


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