[Rt4-whois] Suggested questionnaire for "promotes consumer trust"

[Smith, Bill]

I feel strongly that we should not collect PII. Too many issues with that.

On Feb 20, 2011, at 5:59 AM, Emily Taylor wrote:

Hi Kathy

Thanks - good points.  I saw this as going out as part of the public comment, and see no reason why we should not also distribute proactively through our networks.  Agree with all of Kathy's other suggestions.


Best,

Emily
On 20 Feb 2011, at 13:54, Kathy Kleiman wrote:

Hi All,
Tx for all the work on the proposed questionnaire.  Is this going out as part of our public comment period, as well as by additional distribution paths (e.g., our individual networks, websites, etc?)?

I think there may be a updated version but, with apologies, I could not find it.  So let me share the following thoughts on the attached version:
1.    Emily’s edits and questions make sense to me.
2.    I think we should clarify that this involves gTLD data and gTLD registrations (as ccTLDs may differ)
3.    Could we define all acronyms?  E.g., ICT in question 18.  (Acronyms and their meanings differ around the world).
4.    I think we should identify ourselves, the source of the survey, how it will be used, where to provide the answers, deadlines, etc, on the form.
5.    Do we want responders to identify themselves, or at least some general category from which they hail?  If so, I know we have our own privacy/data protection issues to wrestle with. Perhaps some general categories if full identification is not requested (e.g., registrant… ).

Really interesting work, and I truly look forward to seeing the results.
Tx Consumer Trust Subteam!!
Kathy

From: rt4-whois-bounces at icann.org<mailto:rt4-whois-bounces at icann.org> [mailto:rt4-whois-bounces at icann.org] On Behalf Of Emily Taylor
Sent: Saturday, February 19, 2011 7:47 AM
To: Dr.Sarmad Hussain; Olivier ITEANU; lynn at goodsecurityconsulting.com<mailto:lynn at goodsecurityconsulting.com>; Peter Nettlefold; Bill Smith
Cc: rt4-whois at icann.org<mailto:rt4-whois at icann.org> WHOIS
Subject: [Rt4-whois] Suggested questionnaire for "promotes consumer trust"

Dear all

Following my previous message, I attach my suggestions on how to convert the content of section 2 of the Subteam's paper into a questionnaire.  You'll see that I have put plenty of comments to ask for your views and/or clarification.

I hope this is helpful in assisting us to meet our deadline of Wednesday 24 February for our call for public comment.

Best wishes

Emily
<Consumer trust questions.docx>

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