[technology taskforce] At-Large use of Group Chat applications - what's your take?

Justine Chew justine.chew at gmail.com
Mon Mar 13 17:05:42 UTC 2017


What you say makes sense, Dev.

By the way, who does one contact to get an invite for an account to
https://icannatlarge.slack.com/?

Regards,

Justine Chew
-----


On Mar 14, 2017 12:54 AM, "Dev Anand Teelucksingh" <devtee at gmail.com> wrote:

Dear All,

I've been thinking (and tinkering) about group chat.

I'm suggesting that the At-Large Community use the free tier Slack
version that we have at https://icannatlarge.slack.com/

Key reasons why:

- Its very unlikely that ICANN will offer support (server resources,
tech support) in the short term to deploy a self hosted solution like
mattermost or Rocket.chat for ICANN At-Large Community. ICANN may be
considering group chat solutions but given Slack export capabilities,
it can be quite likely that
- The challenge of a volunteer to deploy an open source solution for a
large number of users using their resources without payment and
support it to configure or fix things is too much and runs the risk of
a volunteer unable to fulfil such a task after valiantly starting and
the self hosted version goes down.
- from an end user perspective, Slack works. It has the key features
we want in group chat - threaded conversations, mobile apps, ability
to create public channels, private rooms, and direct messages, search
across channels.
- the free tier offers 10 integrations - I've integrated Twitter,
Skype, a translation tool, and an archive tool bot and was able to do
this using the browser. Just like any other cloud service.

here's a screenshot of the Slack channels
https://www.dropbox.com/s/xgka1gpxnhpwv24/ttf-icann58-slack-channels.png

The approach I've done is to create channels for interests and wgs
that didn't neatly fit the interests  - I've used the Key Policy
issues of the At-Large Community
https://www.dropbox.com/s/f1f81kugty0hulh/Policy-Issues-
of-Interest-to-ICANN-At-Large.png
(this screenshot was from the O&E Community Onboarding presentations
https://community.icann.org/display/atlarge/At-Large+Community+Onboarding)

- Slack content can be exported on a regular basis as a backup and
also for importing in any future group chat solution that could be
deployed/supported by ICANN
- I've also installed and configured this service which creates a
public archive of the Slack room -
http://icannatlarge.slackarchive.io/ so we can make our conversations
public facing
We can link to the conversations in a channel, for eg
http://icannatlarge.slackarchive.io/technologytaskforce or
http://icannatlarge.slackarchive.io/idn/page-1 to a specific message.
And in theory, I think it means that the search limit can be overcome.

Thoughts? The TTF session is Wednesday

Dev Anand












On Fri, Mar 10, 2017 at 2:59 AM, Chris Gift <chris.gift at icann.org> wrote:
> Dev
>
> Thanks for this. It’s great stuff. I would also look at visibility,
archiving, and data access – all core to our transparency and
accountability mandates.
>
> Chris Gift
>
> On 3/9/17, 6:45 AM, "ttf-bounces at atlarge-lists.icann.org on behalf of Dev
Anand Teelucksingh" <ttf-bounces at atlarge-lists.icann.org on behalf of
devtee at gmail.com> wrote:
>
>     ;-) which is what happens when I try to have too many drafts onscreen.
>
>     As I was saying, I do need feedback on what this group wants regarding
>     group chat applications
>
>     Some of my thoughts
>
>     - we use Skype for At-Large chat
>     However there are disadvantages of using Skype
>     - chat history is not preserved - a lot of At-Large discussions over
>     the years have already been lost as persons upgrade their machines
>     - conversations on various topics happens in one group so as multiple
>     persons chime in at different times, potential conversations/insights
>     on a particular topic/issue are lost in the one stream.
>     - no ability to search messages across all skype groups - one has to
>     remember what skype group a potential message was in to find it
>
>     QUESTION : Any other disadvantages to note?
>
>     - there are a myriad of group chat applications - Slack, Hipchat,
>     Rocket.chat, Mattermost
>
>     - all share common features
>          - creating public rooms or channels for groups and/or topics
>          - creating private groups not visible to persons outside of such
groups
>          - mobile apps to get push notifications and to respond to
>     messages via mobile more effectively
>          - ability to search across all channels and rooms
>          - can be administered by staff to create/archive/delete
rooms/channels
>           - staff/admins have more control to add/remove/invite persons
>          - allows for extensions/integrations so that different services
>     can be integrated (eg Twitter notifications to a channel, email to a
>     channel)
>
>     QUESTION: Any other core features to note?
>
>     Based on these core features, Group chat offers significant benefits
than Skype
>     - potential for At-large community members to be added by Staff and
>     added to channels of their interest
>     - potential to reduce email overload
>     - ability to find messages and conversations when they have time and
>     new found interest to learn/participate more
>
>     QUESTION: Any other core benefits?
>
>     QUESTION - Are there any specific feature that makes a specific group
>     chat stand out in terms of which one should be picked?
>
>     QUESTION - What do we want to recommend for ALAC/ICANN as next steps?
>
>     Looking forward to comments
>
>     Dev Anand
>
>
>
>
>
>
>
>
>     On Thu, Mar 9, 2017 at 10:02 AM, Dev Anand Teelucksingh
>     <devtee at gmail.com> wrote:
>     > Dear All,
>     >
>     > Here's the slides for the TTF session at ICANN58
>     > https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.
google.com_presentation_d_1uAxM-5Fi9hUBV2ZtqsGe3nKk8C0CDkJDDrt
UfLV8XjOwE_edit-3Fusp-3Dsharing&d=DwICAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6
sJms7xcl4I5cM&r=zS0x8pK8z0FnanGSXbXvoRVfpJzE1Xmo0ZZP9Gl3-rw&m=gFod0ez7zYcG_
fvtwhex4-dIzXSyKaKPlrG2TPx7ij8&s=L3HxyXbLbVub6rdDAJkf8TTemqvxJR
v8GSSluEytMYE&e=
>     > (editing link, no Google login required)
>     >
>     > Still have work on Policy tracking and how At-Large should use group
>     > chat applications
>     >
>     > Whilst I put together the policy tracking slides, I do need feedback
>     > on what this group wants
>     > regarding group chat applications
>     >
>     > Some of my thoughts
>     >
>     > - there are a myriad of group chat applications - Slack, Hipchat,
>     > Rocket.chat, Mattermost
>     > - all share common features
>     >      - creating public rooms or channels for groups and/or topics
>     >      - creating private groups not visible to persons outside of
such groups
>     >      -
>     >
>     >
>     > - Group chat applications have signf
>     >
>     > Re: Group chat applications,
>     _______________________________________________
>     ttf mailing list
>     ttf at atlarge-lists.icann.org
>     https://mm.icann.org/mailman/listinfo/ttf
>
>
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