[UA-discuss] Microsoft outlook's support of idn email

[Jiankang Yao]

here is some simple information:


Coremail is the first one in china which supports EAI. Coremail has sold many EAI systems, which has supported almost one million users. for example, cnnic's email system have been upgraded to support eai.
One of the top email service providers (163.com or neteasy) with around 400 Million users has updated his basic email system to support EAI. In the near future, 163.com will porvide public eai service.
So around 1 million users in China has already enjoyed the eai service.

So our customer service center normally have the following questions from users:
1, Where can I apply the eai account?
2,  why does my email client not support eai?
3, which software does support eai?
4, When will the non-eai email service provider support EAI? 





Jiankang Yao

From: Mark Svancarek
Date: 2015-02-14 01:01
To: yaojk; ua-discuss
Subject: RE: Re: [UA-discuss] Microsoft outlook's support of idn email
I think it would be good for us to share information about customer demand for EAI and IDN, or related support calls.  Do you have any statistics you can share?
 
From: Jiankang Yao [mailto:yaojk at cnnic.cn] 
Sent: Thursday, February 12, 2015 5:32 PM
To: Mark Svancarek; ua-discuss
Subject: Re: Re: [UA-discuss] Microsoft outlook's support of idn email
 
Dear Mark,
 
      Thanks for your kind information. Many companies and organizations' systems in China have been upgraded to support EAI (The wording Brent suggests. :)). Our customer service centers get many complains about their email clients which can not support EAI.
 
     So many customers are waiting for outlook's upgrading to support EAI because outlook are very popular in China and the world.
 
 



Jiankang Yao
 
From: Mark Svancarek
Date: 2015-02-13 09:11
To: ua-discuss
Subject: Re: [UA-discuss] Microsoft outlook's support of idn email
Yes, there are *many* various customer configurations that we support J stay tuned as we determine how best to express our progress and commitment without over-promising to anyone.  Thanks for your patience.
/marksv
From: ua-discuss-bounces at icann.org [mailto:ua-discuss-bounces at icann.org] On Behalf Of Jiankang Yao
Sent: Thursday, February 12, 2015 5:06 PM
To: andrei
Cc: ua-discuss
Subject: Re: [UA-discuss] Microsoft outlook's support of idn email
 
 
 
yes, outlook 7.0 supports and recognizes idn at idn.idn, which also receives IDN at idn via pop3.
But it can not support the sending of  idn at idn.idn via SMTP.
 
 



Jiankang Yao
 
From: Andrei Kolesnikov
Date: 2015-02-12 17:38
To: yaojk
CC: ua-discuss
Subject: Re: [UA-discuss] Microsoft outlook's support of idn email
Outlook client for windows does support and recognize idn at idn.idn Cyrillic email
It doesn't fly with hotmail / outlook web email though.
 
--andrei

Отправлено с iPad

Feb 12, 2015, в 2:43 PM, Jiankang Yao <yaojk at cnnic.cn> написал(а):
Hello,
 
     Is there any news about Microsoft outlook's support of idn email ?
     I heard that Microsoft will support it, but do not know the time table.
 
    thanks.
 



Jiankang Yao
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