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<p>Michele Neylon:</p>
<p>Thank you for bringing this to the list's attention.<br>
</p>
<div class="moz-cite-prefix">On 2021-07-28 09:00, Michele Neylon -
Blacknight via UA-discuss wrote:<br>
</div>
<blockquote type="cite"
cite="mid:DB8PR09MB332479D88EA4927583F85461CDEA9@DB8PR09MB3324.eurprd09.prod.outlook.com">
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<p class="MsoNormal"><span style="font-size:11.0pt" lang="EN-GB"><a
href="https://www.reddit.com/r/selfhosted/comments/osuola/a_word_of_caution_about_that_unique_top_level/"
moz-do-not-send="true">https://www.reddit.com/r/selfhosted/comments/osuola/a_word_of_caution_about_that_unique_top_level/</a><o:p></o:p></span></p>
<span style="font-size:11.0pt" lang="EN-GB"><o:p> </o:p></span></div>
</blockquote>
<p><br>
</p>
<p>Summary for those who don't want to follow the link: <br>
</p>
<blockquote>
<p>Many companies computer systems do not yet accept a .family
email address</p>
<p>So far I have been forced to keep in my old email on file with
several larger banks, utility companies and some web services. I
am only on day 1 and I have seen about a 25% rejection rate. Not
good.</p>
I can only hope over time this will be corrected.<br>
</blockquote>
<p>The part of this story which surprises me is that a Latin-limited
top-level domain which is outside the traditional 2-3 character
set is rejected so often. I thought most sites had moved beyond
rejecting unfamiliar top-level domains. <br>
</p>
<p>I do have personal experience, and see data which confirms, that
many sites still reject email addresses based on character set. I
have an email addresses with '+' signs in them, e.g.
<a class="moz-txt-link-rfc2396E" href="mailto:list+uasg@jdlh.com"><list+uasg@jdlh.com></a>. Those get rejected way too often. It
is maybe 17%, not 25%. <br>
</p>
<p>If I get the chance, I try to give the organisation feedback that
they should not reject email addresses with '+' signs... and if
they have a hard time with '+' signs, they are going to be really
surprised when email addresses in Hindi and Chinese arrive at
their door!</p>
<p>Best regards,<br>
—Jim DeLaHunt</p>
<p><br>
</p>
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