[UA-Tech] Survey on Universal Acceptance Strategy - next steps?

Mon Jan 22 09:24:49 UTC 2024

Hi Jim

Thanks for your detailed comments and suggestions. We will discuss these in
today's meeting (if we are out of time today, we can discuss over the
mailing list).

With kind regards

satish

On Mon, Jan 22, 2024, 14:31 Jim DeLaHunt via UA-Tech <ua-tech at icann.org>
wrote:

> UA Tech Working Group Colleagues:
>
> The agenda for our 22 Jan 2024 WG meeting has an item, "Reviewing the UA
> Strategy Survey Results and discuss how to narrate and what to include in
> the report before publishing."  I expect that I will miss that meeting, so
> I want to share my thoughts with you by email.
>
> My understanding is that the results we have are summarised in this Google
> Doc[1],
>
> Survey on Universal Acceptance Strategy
> Technology Working Group Survey Report
> 9 December 2023
> <https://docs.google.com/document/d/13BnGOkrrUom57spCJA2EgXKtQ89451nS/edit>
> <https://docs.google.com/document/d/13BnGOkrrUom57spCJA2EgXKtQ89451nS/edit>
>
> I understand that that report is the only data which has been circulated.
> I have not seen a raw data file.
>
> Here are my thoughts on how to narrate and what to include.
>
> The report should address the original purpose of the survey. This is
> given in the UASG FY22 Action Plan, task T5[2]:
>
> Identify the big picture UA challenges as of 2022 and issue
> recommendations for the UASG
>
> So, the main focus of the report should be to list the big picture UA
> challenges which the survey respondents reported. The goal is to help UASG
> arrive at a consensus about what are the obstacles to UA adoption, and what
> strategy over several years will contribute to overcoming those obstacles.
>
> Collating and grouping the responses to Question 2, "what are the three
> main impediments to achieving UA?" will probably be the most helpful.
>
> It is also helpful to describe solutions as well as problems. So, it would
> be helpful for the report to describe what ideas respondents have to
> overcome obstacles. These can be found in the responses to Question 3, "how
> best can we overcome the impediments you have identified?". And, it will be
> helpful to report on the benefits which follow from achieving UA. These can
> be found in the responses to Question 1, "what are the three main benefits
> that will likely result from achieving UA?".
>
> There might be useful information which can be collected from Questions 4,
> 8, 9, 10, 11, 12, and 13. I am not sure. Most of these questions asked
> respondents to choose among options which we wrote and presented to them.
> The quality of the answers will be heavily affected by how well we did at
> crafting useful options.
>
> It seems to me that the report should have a section describing the
> methodology, including how the survey was administered (as a series of web
> forms), when the invitations were sent, how many people were invited to
> respond, etc. The full text of the survey questions and the possible
> answers or text fields should be included as an appendix.
>
> It seems to me that the report should have a section summarising the
> respondents: how many there were, when they responded, and some of their
> characteristics as reported in responses to Question 5, "Length of time you
> have been associated with UA", Question 6, "Roles you have played in UA",
> and Question 7, "Primary Stakeholder group you have been involved in.
>
> It would probably be helpful to have a section on next steps to take,
> based on the survey. I do not know how hard it will be for us to agree on
> what to say on next steps. So I believe we should focus on making a draft
> report which tells what we learned from the survey. Then, when we have
> that, see if we can agree on what to say about next steps. If we can agree,
> then add the next steps as an extra section of the report.
>
> We might decide that we need access to the raw data, not just the
> processed summaries in the Dec 9th report. For instance, Question 3 asks
> for responses based on each person's responses to Question 2.  The Dec 9th
> report does not correlate each individual's responses to these two
> questions. They are separate aggregations. Looking at the raw data might
> let us see correlated answers. However, there might be privacy concerns
> about sharing the raw data widely. We might need to designate a few people
> to look at the raw data and make a report on correlated answers which
> preserves privacy.
>
> We might also want to look at the raw data to correlate answers with the
> respondents' characteristics. For instance, if we see two very different
> main impediments reported, we might want to see if people associated with
> UA for a long time had different answers than thos associated for a short
> time.
>
> I think it will be difficult to do these summaries in setting of a Working
> Group meeting.  What I can imagine working is that a few individuals
> volunteer to summarise parts of the survey by themselves. They send their
> summaries to the WG email list. There might be some productive discussion
> on the list. Then, in a WG meeting, we can review those individual
> contributions and agree how to combine them into a report.
>
> I hope this helps the working group figure out next steps for this survey.
>
> Best regards,
>     —Jim DeLaHunt
>
> [1] Survey on Universal Acceptance Strategy, 2023-12-09,
> <https://docs.google.com/document/d/13BnGOkrrUom57spCJA2EgXKtQ89451nS/edit>
> <https://docs.google.com/document/d/13BnGOkrrUom57spCJA2EgXKtQ89451nS/edit>
> [2] Action Plan for Universal Acceptance of Domain Names and Email
> Addresses, FY22: July 2021 - June 2022, 2021-07-27
> <https://uasg.tech/wp-content/uploads/2021/08/UASG-FY22-Action-Plan-20210727.pdf>
> <https://uasg.tech/wp-content/uploads/2021/08/UASG-FY22-Action-Plan-20210727.pdf>
>
> --
>     --Jim DeLaHunt, jdlh at jdlh.com     http://blog.jdlh.com/ (http://jdlh.com/)
>       multilingual websites consultant, Vancouver, Canada
>
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