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<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">I think I’ll use that link as an example.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">When software developers ask why they haven’t heard about this or that, I generally say something like “the people whose might report this or that as a bug are people who speak languages
you don’t understand, and they want UA precisely because they prefer those languages instead of switching to something you understand”. I can’t access the page right now, but the link makes it look a) thorough and b) impossible to find by googling in English.
A great example.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Arnt<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="RU" style="font-size:12.0pt;color:black">From:
</span></b><span lang="RU" style="font-size:12.0pt;color:black">Maria Kolesnikova <masha@cctld.ru><br>
<b>Date: </b>Wednesday, 11 October 2023 at 11:07<br>
<b>To: </b>"'Mark Svancarek (CELA)'" <marksv@microsoft.com>, 'Душан Стојичевић' <dusan@dukes.in.rs>, Arnt Gulbrandsen <arnt.gulbrandsen@icann.org><br>
<b>Cc: </b>"ua-tech@icann.org" <ua-tech@icann.org><br>
<b>Subject: </b>[Ext] RE: [UA-EAI] [EXTERNAL] Re: [UA-Tech] A request concerning entering domain names<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="RU"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">We have investigated the issue with Russian Cyrillic @ recently and got the following results:
<a href="https://urldefense.com/v3/__https:/**U.**C/**S/**W/**E-**M-**K-**K-**C-**S-**A-**C-**U-**Q.php__;0L_QvtC00LTQtdGA0LbQuNCy0LDRjtGA0YTRg9GH0LDRgdGC0L3QuNC60LDQvNC00L7QutGD0LzQtdC90YLQsNGG0LjRj9C60LDQutC90LDQsdGA0LDRgtGM0YHQuNC80LLQvtC70YHQvtCx0LDQutCw0L3QsNC60LvQsNCy0LjQsNGC0YPRgNC10LjQvdC10L_QtdGA0LXQutC70Y7Rh9Cw0YLRjNGA0LDRgdC60LvQsNC00LrRgw!!PtGJab4!6weLtzJwoA7deMuuMyqLk7i6dnozt184BdvltVaX_2SzZzPJqewA0RCvlaZMrAO6oOhI__Pcz5iuP6olPaa6KkmpFw$">
https://поддерживаю.рф/участникам/документация/как-набрать-символ-собака-на-клавиатуре-и-не-переключать-раскладку.php [поддерживаю.рф]</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">(You can use online translation to read in English)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">BR,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Maria Kolesnikova<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> UA-EAI <ua-eai-bounces@icann.org>
<b>On Behalf Of </b>Mark Svancarek (CELA) via UA-EAI<br>
<b>Sent:</b> Wednesday, October 11, 2023 1:53 AM<br>
<b>To:</b> </span><span lang="RU">Душан Стојичевић</span><span lang="EN-US"> <dusan@dukes.in.rs>; Arnt Gulbrandsen <arnt.gulbrandsen@icann.org><br>
<b>Cc:</b> ua-tech@icann.org; ua-eai@icann.org<br>
<b>Subject:</b> Re: [UA-EAI] [EXTERNAL] Re: [UA-Tech] A request concerning entering domain names<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:JA">Just clarifying the Cyrillic @ problem – I have the Serbian Cyrillic language pack installed on my personal Windows 10 for some reason, and the soft keyboard does offer @
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:JA"><img border="0" width="671" height="219" style="width:6.9895in;height:2.2812in" id="Picture_x0020_1" src="cid:image001.png@01D9FC39.43F0A4C0"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:JA"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> UA-EAI <</span><span lang="RU"><a href="mailto:ua-eai-bounces@icann.org"><span lang="EN-US">ua-eai-bounces@icann.org</span></a></span><span lang="EN-US">>
<b>On Behalf Of </b>????? ?????????? via UA-EAI<br>
<b>Sent:</b> Monday, September 25, 2023 4:31 PM<br>
<b>To:</b> Arnt Gulbrandsen <</span><span lang="RU"><a href="mailto:arnt.gulbrandsen@icann.org"><span lang="EN-US">arnt.gulbrandsen@icann.org</span></a></span><span lang="EN-US">><br>
<b>Cc:</b> </span><span lang="RU"><a href="mailto:ua-tech@icann.org"><span lang="EN-US">ua-tech@icann.org</span></a></span><span lang="EN-US">;
</span><span lang="RU"><a href="mailto:ua-eai@icann.org"><span lang="EN-US">ua-eai@icann.org</span></a></span><span lang="EN-US"><br>
<b>Subject:</b> [EXTERNAL] Re: [UA-EAI] [UA-Tech] A request concerning entering domain names<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Dear Arnt,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Thanks for dealing with that problem, which I was highlighting since the beginning of UASG.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Armenian and Arabic, to the best of my knowledge, are with same "dot" problem, while Cyrillic (in any form) doesn't have "dot" but "at" problem: (regarding EAI) there's no @ in Cyrillic at all (speaking of Windows OS,
while on Macs things may be different).<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Regards,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">Dušan <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US">19. 9. 2023. 16:21, Arnt Gulbrandsen via UA-Tech <</span><span lang="RU"><a href="mailto:ua-tech@icann.org"><span lang="EN-US">ua-tech@icann.org</span></a></span><span lang="EN-US">> је написао/ла:<o:p></o:p></span></p>
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<p><span lang="EN-US">Hi,<o:p></o:p></span></p>
<p><span lang="EN-US"> <o:p></o:p></span></p>
<p><span lang="EN-US">When I enter a domain name such as icann.org, I just press nine keys in sequence, i, c and so on. Five keys for icann, then one for the dot, then three for org.<o:p></o:p></span></p>
<p><span lang="EN-US"> <o:p></o:p></span></p>
<p><span lang="EN-US">When a Chinese user enters a Chinese domain in a similarly simple way, the result may be
</span><span lang="ZH-CN" style="font-family:"MS Gothic";mso-fareast-language:ZH-CN">星巴克。商</span><span lang="ZH-CN" style="font-family:"Microsoft YaHei",sans-serif;mso-fareast-language:ZH-CN">标</span><span lang="EN-US">, while the correct result would be
</span><span lang="ZH-CN" style="font-family:"MS Gothic";mso-fareast-language:ZH-CN">星巴克</span><span lang="EN-US">.</span><span lang="ZH-CN" style="font-family:"MS Gothic";mso-fareast-language:ZH-CN">商</span><span lang="ZH-CN" style="font-family:"Microsoft YaHei",sans-serif;mso-fareast-language:ZH-CN">标</span><span lang="ZH-CN" style="mso-fareast-language:ZH-CN">
</span><span lang="EN-US">(note the different dots). Entering the correct domain requires entering
</span><span lang="ZH-CN" style="font-family:"MS Gothic";mso-fareast-language:ZH-CN">星巴克</span><span lang="EN-US">, changing keyboard layout to get latin letters, entering the ASCII dot, changing keyboard layout back, then entering
</span><span lang="ZH-CN" style="font-family:"MS Gothic";mso-fareast-language:ZH-CN">商</span><span lang="ZH-CN" style="font-family:"Microsoft YaHei",sans-serif;mso-fareast-language:ZH-CN">标</span><span lang="EN-US">. Bothersome. You will not be surprised to
learn that forgetting to switch layout is a common mistake.<o:p></o:p></span></p>
<p><span lang="EN-US"> <o:p></o:p></span></p>
<p><span lang="EN-US">I’d like to know which other locales have a similar problem, and for that I want to ask a favour.<o:p></o:p></span></p>
<p><span lang="EN-US"> <o:p></o:p></span></p>
<p><span lang="EN-US">There are many people here who use different keyboard input methods. If your keyboard input method has a similar problem, can you send me the dot and an example domain (which does not need to exist, something like example.yourtld would
do)? Offlist please. That is to </span><span lang="RU"><a href="mailto:arnt.gulbrandsen@icann.org"><span lang="EN-US">arnt.gulbrandsen@icann.org</span></a></span><span lang="EN-US">.<o:p></o:p></span></p>
<p><span lang="EN-US"> <o:p></o:p></span></p>
<p><span lang="EN-US">If a keyboard method uses non-latin letters but includes the ASCII full stop, I’m interested in that too. Always heartening to know when something is not buggy.<o:p></o:p></span></p>
<p><span lang="EN-US"> <o:p></o:p></span></p>
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<p><span lang="EN-US">-- <o:p></o:p></span></p>
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<p><span lang="EN-US">Arnt Gulbrandsen<o:p></o:p></span></p>
<p><span lang="EN-US">UA Technology Sr. Manager, ICANN<o:p></o:p></span></p>
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<p><span lang="EN-US">+32 492 374706<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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