[gnso-review-dt] RE: GNSO Review 360 Assessment Update

Gomes, Chuck cgomes at Verisign.com
Wed Jul 23 22:38:50 UTC 2014


Here is my feedback.

Unless I missed it, it was not clear that the responder could stop at any point and continue completing the survey later.

There are way too many questions for which the answers require additional written clarification, thereby requiring excessive time to complete the survey.

In Question 8, I think the constituencies should be listed separately (e.g., ISCPC, BC, IPC, NCUC, NPOC).

Question 14 should allow more than one response.  The statement before the comment box assumes that the responder is completing the survey about one main group; that may be true for some and not for others.  What should a responder say if they are responding on behalf of the GNSO and all of its components rather that regarding in one part?

It is not clear in Question 15 that the responder can respond for more than one group in different questionnaires.

For Question 16, the following choice is not worded very well:  "Individuals who participate in the activities of the GNSO provide appropriate technical expertise to complete the work of the Group".    Not all individuals are expected to provide technical expertise.  A better way to work this might be like this:  "Appropriate technical expertise is provided to WGs as needed."

Also for Question 16, regarding "Individuals who participate in the activities of the GNSO engage sufficiently to complete the work of the Group", some do some don't.  The wording of the option is too broad and probably should be reworded.  It might be better to reword this sub-question something like this:  "Most individuals who participate in the activities of the GNSO engage sufficiently to complete the work of the Group."

It took me 34 minutes to complete the survey but I skipped the open ended questions at the end.  If I completed the questionnaire for other groups besides the RySG, that time would be multiplied several times.

I hope I am wrong, but I am not confident that this 360 review will produce very reliable and useful data.  I think we are biting off way too much in one shot.  I still think that breaking it down into smaller components would help.

Chuck



From: owner-gnso-review-dt at icann.org [mailto:owner-gnso-review-dt at icann.org] On Behalf Of Larisa B. Gurnick
Sent: Wednesday, July 23, 2014 12:26 PM
To: gnso-review-dt at icann.org
Cc: Richard G A Westlake
Subject: [gnso-review-dt] GNSO Review 360 Assessment Update

Dear All,

Westlake Governance, the independent examiner conducting the GNSO Review, has developed an online survey, based on the feedback you've provided.

Current status
Please note that in preparation for the launch of the 360 Assessment, work is still in progress, including the following elements:

1.      Introductory communications, including video from Jen, emails and blog.

2.      User-friendly means for responders to provide feedback relative to several GNSO Groups, if they wish.

3.      Definition of all acronyms and  various terms for clarity and appropriate context.

4.      Instructions for Question 14 to address the choice of responding to more or fewer questions based on one's familiarity and knowledge of the GNSO.

5.      Closing notes at the end of the survey, including next steps.

6.      Other items - including those based on your feedback.

Online 360 Assessment
You can view the latest draft of the online assessment here<https://www.surveymonkey.com/s/GNSOREVIEW360UATv1-1>.   The Westlake Governance team will participate in the call tomorrow to update you on their progress and next steps relative to the 360 Assessment, and to respond to your feedback.

Next steps
Please take the online 360 Assessment<https://www.surveymonkey.com/s/GNSOREVIEW360UATv1-1> and provide your feedback, either during the GNSO Review Working Party scheduled call tomorrow (Thursday, 24 July at 14:00 UTC) or via the survey itself or email, by 29 July 14:00 UTC.

*        The communication components and online 360 Assessment will be finalized on 30 July.

*        360 Assessment will be launched on 4 August.

*        Ongoing outreach and engagement activities.

*        Responses will be collected throughout August and into September, if needed to ensure a broad and diverse set of responses.

*        Westlake Governance will provide regular updates on the number and diversity of the responders.

Thank you for your valuable input into this process.
Best wishes,

Larisa B. Gurnick
Director, Strategic Initiatives
Internet Corporation for Assigned Names and Numbers (ICANN)
larisa.gurnick at icann.org<mailto:larisa.gurnick at icann.org>
310 383-8995

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