[technology taskforce] At-Large use of Group Chat applications - what's your take?
Dev Anand Teelucksingh
devtee at gmail.com
Mon Mar 13 16:53:08 UTC 2017
I've been thinking (and tinkering) about group chat.
I'm suggesting that the At-Large Community use the free tier Slack
version that we have at https://icannatlarge.slack.com/
Key reasons why:
- Its very unlikely that ICANN will offer support (server resources,
tech support) in the short term to deploy a self hosted solution like
mattermost or Rocket.chat for ICANN At-Large Community. ICANN may be
considering group chat solutions but given Slack export capabilities,
it can be quite likely that
- The challenge of a volunteer to deploy an open source solution for a
large number of users using their resources without payment and
support it to configure or fix things is too much and runs the risk of
a volunteer unable to fulfil such a task after valiantly starting and
the self hosted version goes down.
- from an end user perspective, Slack works. It has the key features
we want in group chat - threaded conversations, mobile apps, ability
to create public channels, private rooms, and direct messages, search
- the free tier offers 10 integrations - I've integrated Twitter,
Skype, a translation tool, and an archive tool bot and was able to do
this using the browser. Just like any other cloud service.
here's a screenshot of the Slack channels
The approach I've done is to create channels for interests and wgs
that didn't neatly fit the interests - I've used the Key Policy
issues of the At-Large Community
(this screenshot was from the O&E Community Onboarding presentations
- Slack content can be exported on a regular basis as a backup and
also for importing in any future group chat solution that could be
deployed/supported by ICANN
- I've also installed and configured this service which creates a
public archive of the Slack room -
http://icannatlarge.slackarchive.io/ so we can make our conversations
We can link to the conversations in a channel, for eg
http://icannatlarge.slackarchive.io/idn/page-1 to a specific message.
And in theory, I think it means that the search limit can be overcome.
Thoughts? The TTF session is Wednesday
On Fri, Mar 10, 2017 at 2:59 AM, Chris Gift <chris.gift at icann.org> wrote:
> Thanks for this. It’s great stuff. I would also look at visibility, archiving, and data access – all core to our transparency and accountability mandates.
> Chris Gift
> On 3/9/17, 6:45 AM, "ttf-bounces at atlarge-lists.icann.org on behalf of Dev Anand Teelucksingh" <ttf-bounces at atlarge-lists.icann.org on behalf of devtee at gmail.com> wrote:
> ;-) which is what happens when I try to have too many drafts onscreen.
> As I was saying, I do need feedback on what this group wants regarding
> group chat applications
> Some of my thoughts
> - we use Skype for At-Large chat
> However there are disadvantages of using Skype
> - chat history is not preserved - a lot of At-Large discussions over
> the years have already been lost as persons upgrade their machines
> - conversations on various topics happens in one group so as multiple
> persons chime in at different times, potential conversations/insights
> on a particular topic/issue are lost in the one stream.
> - no ability to search messages across all skype groups - one has to
> remember what skype group a potential message was in to find it
> QUESTION : Any other disadvantages to note?
> - there are a myriad of group chat applications - Slack, Hipchat,
> Rocket.chat, Mattermost
> - all share common features
> - creating public rooms or channels for groups and/or topics
> - creating private groups not visible to persons outside of such groups
> - mobile apps to get push notifications and to respond to
> messages via mobile more effectively
> - ability to search across all channels and rooms
> - can be administered by staff to create/archive/delete rooms/channels
> - staff/admins have more control to add/remove/invite persons
> - allows for extensions/integrations so that different services
> can be integrated (eg Twitter notifications to a channel, email to a
> QUESTION: Any other core features to note?
> Based on these core features, Group chat offers significant benefits than Skype
> - potential for At-large community members to be added by Staff and
> added to channels of their interest
> - potential to reduce email overload
> - ability to find messages and conversations when they have time and
> new found interest to learn/participate more
> QUESTION: Any other core benefits?
> QUESTION - Are there any specific feature that makes a specific group
> chat stand out in terms of which one should be picked?
> QUESTION - What do we want to recommend for ALAC/ICANN as next steps?
> Looking forward to comments
> Dev Anand
> On Thu, Mar 9, 2017 at 10:02 AM, Dev Anand Teelucksingh
> <devtee at gmail.com> wrote:
> > Dear All,
> > Here's the slides for the TTF session at ICANN58
> > https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.google.com_presentation_d_1uAxM-5Fi9hUBV2ZtqsGe3nKk8C0CDkJDDrtUfLV8XjOwE_edit-3Fusp-3Dsharing&d=DwICAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=zS0x8pK8z0FnanGSXbXvoRVfpJzE1Xmo0ZZP9Gl3-rw&m=gFod0ez7zYcG_fvtwhex4-dIzXSyKaKPlrG2TPx7ij8&s=L3HxyXbLbVub6rdDAJkf8TTemqvxJRv8GSSluEytMYE&e=
> > (editing link, no Google login required)
> > Still have work on Policy tracking and how At-Large should use group
> > chat applications
> > Whilst I put together the policy tracking slides, I do need feedback
> > on what this group wants
> > regarding group chat applications
> > Some of my thoughts
> > - there are a myriad of group chat applications - Slack, Hipchat,
> > Rocket.chat, Mattermost
> > - all share common features
> > - creating public rooms or channels for groups and/or topics
> > - creating private groups not visible to persons outside of such groups
> > -
> > - Group chat applications have signf
> > Re: Group chat applications,
> ttf mailing list
> ttf at atlarge-lists.icann.org
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