[Ws2-ombudsman] From the Transparency DT

[Sébastien Bachollet]

Hello,
The transparency Design Team publish on Dec the 12th 2016 a draft report
attached.
I have extracted the paragraphes where they write about the Ombuds.
Please review them and if you have any comments sent them to the this list.
Thanks
SeB

Transparency vs IOO
ICANN CCWG-Transparency Report WS 2
– Draft report December 2016
– Executive summary (P.1)
• We recommend that several of the exceptions be narrowed, so that they only
apply to material whose disclosure would cause actual harm, and that the
exception for vexatious requests should require consent from the Ombudsman
before it is invoked. We also recommend that the Ombudsman’s promotional
mandate with regard to the DIDP be expanded, and that they should assume a
monitoring and evaluation role, including tracking and reporting basic
statistics on the DIDP’s use.
– Subtheme 1: Improving the DIDP
• As a result, and because it is difficult to objectively define when a
request should be considered abusive or vexatious, we recommend that the
consent of the Ombudsman should be required in order to invoke this
exception.  
• A further recommendation is that the Ombudsman’s mandate regarding the
DIDP should also be boosted to grant the office a stronger promotional role,
including specific steps to raise public awareness about the DIDP and how it
works, including by integrating understanding of transparency and the DIDP
into ICANN’s broader outreach efforts.
• Monitoring and evaluation are also essential to a successful right to
information policy, and the Ombudsman should be tasked with tracking and
reporting basic statistics on the DIDP’s use, such as the number of requests
received, the proportion which were denied, in whole or in part, the average
time taken to respond, and so on.
– Subtheme 4: Whistleblower Protection
• We note that the scope of the Hotline policy is limited to ICANN
employees. We agree with the NAVEX report that it is appropriate to limit
the scope of the Hotline policy to employees and rely on the Ombudsman to
handle complaints from external stakeholders.
– SUMMARY OF RECOMMENDATIONS
• The DIDP
– 13) The exception for information requests which are “not reasonable,
excessive or overly burdensome, not feasible, abusive or vexatious or made
by a vexatious or querulous individual” should be amended to require the
consent of the Ombudsman before it is invoked.
– 19) The Ombudsman’s mandate regarding the DIDP should also be boosted to
grant the office a stronger promotional role, including by integrating
understanding of transparency and the DIDP into ICANN’s broader outreach
efforts, by publishing a list of the categories of information ICANN holds
and by tracking and reporting basic statistics on the DIDP’s use, such as
the number of requests received, the proportion which were denied, in whole
or in part, the average time taken to respond, and so on.

Sébastien Bachollet
+33 6 07 66 89 33
Blog: http://sebastien.bachollet.fr/
Mail: Sébastien Bachollet <sebastien at bachollet.com>


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